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Infiniti M35/M45 Maintenance and Repair

1177 messages,  Last post on Nov 25, 2009 at 4:51 PM

You are in the Infiniti M35/M45 Forum. Your Hosts are pat & karens

What is this discussion about? Infiniti M35, Infiniti M45, Sedan


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#1059 of 1177
Re: How, Where & Who can resolve Infiniti-M’s repairs? [barryend] by shmang
Apr 01, 2009 (10:43 am)
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Replying to: barryend (Apr 01, 2009 8:18 am)

I got you. Yeah, when the road get really rough, the steering could be a problem. For you guys up north, AWD makes sense (vs. RWD). So, I guess the M is not a northern car then. Still, I am simply pointing out (and agree with you) that there are steering related issues with M35X regardless where it is driven or how it is driven.
 
I like the G35 as well - the newer version. The older model is OK, but not as nice as the M, so I bought my M45 and so far it has treated me really good. The premium sound upgrade make it bearable - still not great consider the cost of the car ($58k).
 
When are you going to get your Audi?
#1060 of 1177
No resolution by art234
Apr 01, 2009 (12:13 pm)
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To the person asking about resolution:
 
My resolution was to insist they replace the tires--with 29K on the car they made me pay half, but then agreed to reimburse me as it was a known issue with the Goodyear tires--and they to date have not reimbursed me!
 
Then again, I have other issues inside the car, and am willing to walk away from the last three months of the lease--I would NEVER recommend an Infiniti to anyone any more based on this experience.
 
When you leave the car for a week, and they say they can't find the vibration noise in the cabin, then you insist that the service advisor comes on a drive and he hears the noise, then the service manager says "just turn up your radio", there is a PROBLEM.
#1061 of 1177
Re: No resolution [art234] by barryend
Apr 01, 2009 (7:06 pm)
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Replying to: art234 (Apr 01, 2009 12:13 pm)

Art
 
Yes. Some auto problems have no solution. M35X trammeling may be one. My kids just moved to Dix Hills. Try the trammeling the Bronx River Parkway from the Cross County to White Plains for a white knuckle M35X ride. See Pepe Infiniti. They may solve your problems. They replaced my steering rack on my 2006 M.
 
Could your vibration be from wheel damage from potholes in NYC?
 
Lease was over 2/09 I had the 14 speaker 5.1 Bose but the speakers were light weights. I liked the cruise that slowed with the traffic and the keyless entry, a/c seats too.
 
Audi is due in late April. I didn't order all the Infiniti level options like keyless and Bang Olufsen stereo. That would be a 3,000 add-on. I have another car in the meantime.
 
I may have considered another M if they put the 7-speed in the 2009s. Still the Audi A4 is a great car albeit smaller and much lighter on the gas pump. A smaller car is easier to maneuver in my area. We don't have the Autobahn like L.I.E. We do have the Sprain Brook speedway whose 55 mph limit is eschewed by the 75-80 mph average. A great source of ticket revenues and DWI arrests.
#1062 of 1177
Re: No resolution [barryend] by art234
Apr 03, 2009 (9:55 am)
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Replying to: barryend (Apr 01, 2009 7:06 pm)

My issue is with the way it was handled. It is not appropriate for a service manager to address a buzz in the passenger compartment by telling me to turn the radio up.
 
The tramlining was fixed by changing the tires--get Michelins to replace the Goodyears, and no more tramlining.
 
The wheels are fine--they have been tested and no issues found. The problem lies somewhere in the drivetrain.
 
Most annoying is that they had the car for a week, and the advisor took the car home twice and said no problem found. When I went back and made him take a ride with me the front noise appeared in 5 minutes...he could not figure out where it was coming from and the service manager refused to do anything about it and told me turn the radio up.
 
My next step is to publicize the treatment I have received....via Newsday and other media outlets. If this were a Nissan Versa I could understand but not a $52K car.
#1063 of 1177
Brakes, rotors, etc. by james27
Apr 03, 2009 (4:04 pm)
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It's time to replace my rear brakes...just barely squeaked by the annual inspection with a little less than 40K miles. For those that have done this on this car, were you able to get by with turning the rotors, or did you just opt for new ones? Also, has anyone tried any other pads or rotors other than OEM? I used EBC sport rotors and Greenstuff pads on my last car, and A6 that seemed to work well, but the (slight) noise from the grooved rotors was a little annoying...I do think they stopped a little better.
#1064 of 1177
re: Courtesy Drive by bocatrip
Apr 03, 2009 (7:54 pm)
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If anyone is seriously interested in purchasing a new M, it would be a good idea to arrange a courtesy drive with the dealership. These are extensive drives for a number of hours or even overnight. You will be able to take the car on long runs and decide for yourself on all that you hear about it on various forums. Not all dealerships will give you this option, so find one that will. I would before spending $40+ on a car.
#1065 of 1177
Re: No resolution [art234] by barryend
Apr 04, 2009 (10:02 am)
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Replying to: art234 (Apr 03, 2009 9:55 am)

Pepe Infinti in White Plains is very good. Perhaps a call to them would be productive. They would never talk to you like that.
#1066 of 1177
Re: No resolution [art234] by pat HOST
Apr 05, 2009 (1:45 am)
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Replying to: art234 (Apr 03, 2009 9:55 am)

Hi Art. If you haven't already, you might want to post a review in our Dealer Ratings & Review section. Good luck to you.
#1067 of 1177
Dealer Ratings and Review by art234
Apr 05, 2009 (9:43 am)
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Thanks for the idea...when I cool off I may just do so.
 
I am actively looking at other cars right now. I am including BMW 5 series, Lexus GS, and Acura TL as the top 3 contenders at the moment--I am limited in that I MUST have all wheel drive.
 
I expect a call from Infiniti customer service any day now--and if they don't call me I will hound them until I get to the right person.
 
Oh, and I drove the 2009 M35X and it is still geared wrong and has a worse ride than the 06. There is no excuse for 3000 rpm at 70 mph in top gear.
#1068 of 1177
Issues and sales by shmang
Apr 06, 2009 (8:10 am)
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With all the issues we heard here (as well as reported elsewhere). I am just wondering how those compare with Lexus or Acura. I am sure they have some issues. But overall, is Infiniti / M line doing better or worse - as the M was rated very high or fit & finish and build quality & reliability since 2006.
 
I know Infiniti has not changed much for the M (Other than the 7 spd for M35 - Not for M35X or sports, as well as some minor changes). Is the sales going down or pretty much remain the same - relatively speaking (i.e.: Compare to Lexus and Acura) - I understand that the car sales are down due to current economy situation in general. Do you still think the M are a solid car that delivers good value or it is somewhat a joke or maybe somewhere in between?

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