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SUVs Suzuki Grand Vitara/Vitara Suzuki Grand Vitara 2006 through 2008
1006 messages, Last post on Oct 11, 2009 at 9:29 PM
You are in the Suzuki Grand Vitara/Vitara Forum. Your Hosts are steve_ & tidester
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Replying to: bm000092 (Dec 11, 2008 4:48 pm)  No biggie.
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The Suzuki dealership in my town is out of business and the nearest dealer is about 200 miles away? Will I be able to get my GV serviced; especially if it is still under warranty? Will other auto dealerships (eg. toyota) honor Suzuki warranty service? What to do? Any advice??? Cannot get any answers within 100+ miles. All dealers will say is that you might want to get rid of the GV and get something else like Honda or Toyota. The new GV is selling for about 16K...I paid 27K for my GV in 2006 
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Replying to: udrivemycar (Dec 14, 2008 10:59 am) |
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Replying to: udrivemycar (Dec 14, 2008 10:59 am) Beyond that, when "they", (or you), identify a WARRANTY SERVICE issue, in the past I've driven the same distance, (over 200 miles as you'd have to), to have a problem addressed, at a time when I had no confidence in the dealership here, and had a SIGNIFICANT warranty issue. Do you have a warranty issue now? If so you could also phone Suzuki's national customer service office to explain your situation, and seek further clarification as to what to do, directly from them. Longer term agreed, this could be problematic as occasionally "issues" will arise where even a dealership cannot "pass" directly on certain warranty issues, thus requiring the "benediction" of the Suzuki District Service Manager, who only visits dealerships maybe once or twice per month, or? Hopefully at this point in your term of ownership, your GV has "settled in" and does not [still?] have many warranty issues? Hope so. Best of Luck!
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Suzuki is a much larger car manufacturer than is apparent in North America. They are not going under and I doubt they will pull out of North America. They seem to have a knack for supporting multiple markets where they don't sell in large numbers. On the other hand, they are the largest selling brand in India, I believe. They just opened a factory for making Grand Vitaras in St. Petersberg, Russia. You can have any garage perform items on the maintenance schedule, or any other maintenance. You can even do so yourself, if you document it. For instance, to document oil changes done by yourself, you'd save the receipts for the oil and keep the warranty booklet updated. For warranty claims, I think you'd have to go to a Suzuki dealer. BUT, there are people who own cars in places far from dealerships, with no chance of getting there. For instance, on another forum, there's a Grand Vitara owner in Pond Inlet. No way will his GV go to a dealership. That would be true of all the other makes in his town. I assume safety recalls would have to be handled somehow. So I assume there's a procedure for matters covered under warranty in places there's no reasonable way to get to a dealer. |
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I took my 2008 grand vitra to a dealer today after smelling burt wiring. Has anybody had that problem as of yet
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Replying to: shiloh4 (Dec 20, 2008 7:59 pm) |
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Back again. A few months ago I wrote a blog about my tire wear woes. And I had replies about tire pressure checks,driving conditions etc. Well I have kept my pressure in check and I only drive on road with this vehicle. Also I have my tires rotated every 5k. Long story short its out of line again after a 4 wheel alignment in May 08 by the time Sept came my second set of tires were wore out. 7100km ago I put 4 brand new tires on and the 2 rear are half wore out checked the alignment again and it was way out so I had another 4 wheel alignment differ company this time. So in all I've had 3 sets of tires and 3 alignments and the dealer paid for one of them because the first one was the wrong specs. I would rather they paid the 400.00 and change for my tires. They have pretty much washed there hands of me and they say call the 1-800# be good if someone would answer. Please if anyone out there knows of what steps to take or what I can do please shed some light on my situation. Thanks in advance.
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Replying to: jdaley (Dec 20, 2008 8:42 pm) You can look back a few posts and see my replies. I angrily wrote about my dissatisfaction with the GV. Some people have had good luck with the GV but there are some silly things that should have never left the factory without being corrected. I also had the burn smell. They said it was the rust treatment. One past GV owner in the forums actually had his carpet melt by his feet. I no longer own the GV and am the proud owner of an Acura MDX. I now enjoy a smooth ride with 300hp of power and better mpg than the GV. Happy Holidays!
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Replying to: budman3 (Dec 21, 2008 4:18 am) I own the full load 2006 GV. And besides a few nuisance things that the dealer has taken care of under warranty, we're happy owners. Yes, tire wear on the OEM tires was disappointing, but I'll be more aware on my next new purchase. Fact is, OEM tires are gererally less expensive (which is why manufacturers put them on their vehicles), and have softer compounds to give new buyers a better ride - of course, I had to learn this at about 20,000 KMS when I started seeing the warning treads too close for comfort ! We're getting huge dumps of snow this winter, and my GV with winters all around bites thru that snow like there's no tomorrow. I have a long steep driveway 150 ft long where most seasoned drivers opt to park at the bottom and walk up . We don't even have to shovel, the GV just flies up the hill, and if there's ice in places, the ESP kicks in and gives us traction where we need it. Here's a shot (minus the snow): Our Suzuki dealer has listened to every beef and, besides the OEM Geolander tires (which they did recommened we talk to the Yokohama tire rep), they have taken care of the issues. Waiting on new strut assemblies now, for the only reason that the original ones are making a creaking noise. No burning smell, alignment issues, or other horror stories I've read about, guess I'm one of the fortunate ones! Or evidence that not all GV's are created equal (but you would think otherwise). Hey, once our 3 year warranty runs out, I may be running out to the Acura dealer, or buying my buddy's used one !! Merry Christmas.
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