Last post on Sep 22, 2012 at 8:42 PM
You are in the Prices Paid - Buying & Leasing Experiences
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Ford Escape Hybrid, Hybrid Cars, SUV
#693 of 712 Sync USB Music Error Fix
Nov 19, 2008 (8:10 pm)
After about 2 months of ownership of my FEH, I ran into a bug with the Sync system this past weekend. I also found a fix. So, I thought I'd post it here to hopefully make others' lives easier.
The LCD display will show that a song is playing (in my case, from an USB Hard Drive). However, there is no sound. You can see the song title, artist, etc., and see the song time incrementing, but there is no sound. You can turn the volume to the max, and still hear nothing.
Possible Solutions that Didn't Work:
- Cycle radio power
- Turn the car off and then back on
- Master Reset of Sync system
- Restoring Factory Defaults of Sync system
- Trying a USB Flash drive
Solution that Did Work:
- Removing Fuse #3 (15A Sync Module fuse) and putting it back in. (It wasn't even bad ... still good).
This was a solution I found on the Ford Sync forum on Blue Oval Forums. Apparently its a known problem and that's pretty much what Ford tech support recommends you do (or a dealership does).
As an embedded systems hardware engineer, it surprises me that this is the solution and that the other stuff didn't work. There must be some battery backup of the Sync module from the 12V car battery that removing the fuse takes away and allows a hard system reset.
But whatever ... easy fix! I hate for something to show up so early on, but if its that easy to fix, I'll put up with it.
And pulling this fuse is only for the Sync module, so your programmed FM/AM/SAT stations are still available - they're not erased. But your USB media will come up again as a new device.
#694 of 712 Now that you've been driving it for awhile,what do you think about it?
Nov 20, 2008 (11:00 am)
I have been considering this car for about a year now. Can anyone tell me how they like their car? What type of mileage are you getting? What are the quirks, problems or what do you like? Was it worth the wait? Thanks for the information.
#695 of 712 Re: Now that you've been driving it for awhile,what do you think about it? [aprilc]
Nov 20, 2008 (3:37 pm)
After 800 miles (one month) of driving my 2009 FEHL, I have no complaints. My mpg is around 28, in mostly suburban driving.
Learning to trust my voice and the redundant controls on the steering column to operate SYNC was one of my biggest challenges, but I've overcome the need to look at the Navigation screen and push any symbolic buttons on that screen, something I'm sure other drivers are glad to hear. I've learned to just say "USB" once I plug my USB thumb drive in the slot and then "Play All" to play whatever mp3's are on it.
I've pretended to set up long range trips using the Dest button and even figured out how to put intermediate destinations into a previous trip.
My wife and I have taken one short (40 miles each way) trip to a place we had never been before and were pleased with the turn information, both visual and voice, that was provided. It pays to set up the trip a few days ahead of time, making good use of the Address Book to save destinations, even ones you only plan to use once. You can always prune them out of the Address book later on.
Using the bluetooth phone feature took a little getting used too, but I've figured that out, to the extent my particular cell phone can use it. Alas, the Nextel i870 can't use all the features I would like (Sync 1.1 doesn't recognize the phone's address book), but for answering calls hands-free, it works just fine.
#696 of 712 Re: Now that you've been driving it for awhile,what do you think about it? [aprilc]
Dec 01, 2008 (12:07 pm)
I got my FEH 09 in July, I have almost 7000 miles on it now. I LOVE this car (k), I am averaging 31.5 mpg. I live in the mtns. so I have to use the gas on the hillls, but it has been great, and well designed. I like the way it handles, I saw a deer in the road, and I felt so much control, when I had to slam on the brakes, it was pretty nice.
I am having a problem with the volume on the SAT, it announces the name of the station but I get no sound. I have called sirius and they said I need to contract the dealer, that the car is receiving the signal fine. I guess I will try to get it in. Does anyone know about this? I wondered if a fuse would help. Thanks for the help.
#697 of 712 Re: ordered 09 FEH [dvdkirtley]
Dec 03, 2008 (6:09 pm)
It has arrived!! Last Monday (11-24-08) my dealer called and said my FEH had arrived. (I was still waiting for him to call with the vin#!!) We pickied it up the next day. We really love driving this car!
#698 of 712 Offer good or bad?
Dec 19, 2008 (9:16 pm)
I was made the following offer:
Sky blue '08 Ford escape hybrid with 6000 (six k) miles. Leather, Limited package (heated seats/mirriors, mp3 etc)
Price 24K (tax would be another 2400 in my state).
--Almost did it. I like the idea that i can sleep in this car in a camp ground with the fold down seats, and id like to explore the US in the next year or 2. May be the perfect car for it bc of gas and sleeping. Would have added aftermark gps...1300 ish installed.
--I was thinking with the way things are hybrids will go down in value (esp used ones) along with everythign else.
--24k is alot for a used car (to me anyway, its relative)...
--I dont know they guy and though the milage could have been rolled back etc)
--Was an out of state purchase and it made me nervous. (500 miles one way for me to get a test drive/inspection)
Please let me know what you all think. Smart? Dumb? I know the price wasnt extremly high or extremely low...
#699 of 712 Re: Offer good or bad? [ryan44934]
Dec 20, 2008 (6:52 am)
1) I think the actual Limited package is new for the 09s. Not to say you couldn't have all the same options on the 08s.
2) My 09 Limited arrives next week (hopefully) - even with Xplan pricing, it'll be a bit over 28K. I think 1 year older for 4+K cheaper and not having a 6 month wait would not be a bad thing. I think I've seen asking prices for 08s that were closer to new prices for 09s. Have also seen dealers adding a 'market adjustment' of $1500 to new FEH prices, for that matter.
3) The 09s have more horsepower and perhaps some minor other changes... decide if you think those are worth waiting for.
4) for aftermarket GPS, I'd consider something cheaper , personally.
#700 of 712 Happy truck conversion
Jan 06, 2009 (10:00 pm)
Back in mid November I was getting my F-150 serviced. Though my truck was only 8 years old and in mint condition, I coveted a hybrid. In the trip to pick up my truck I noticed for the first time the local Santa Cruz dealer was advertising the hybrids at a price lower than MSRP. They had 6 FEHs on hand + several MEHs, the most I have seen at the dealer. The salesman offered a test ride and I was smitten. For fun, I asked what they would give me for my truck and it was right in line with a trade-in price. Came back 3 times for test drives, finally they just gave me the keys and let me go out on my own. I tested the market by asking for quotes from an internet site and the only dealer to respond with an actual quote was the local one. Bottom line, fair price for trade-in and $2,000 off MSRP. I love my new wheels and I really like how the dealer handled the transaction, professional, friendly and honest. What a concept.
#701 of 712 Re: Happy truck conversion [trucklet]
Jan 07, 2009 (7:19 am)
Gave up on the FEH, After 5 months of waiting for a VIN # I gave up and cancelled..Told the salesperson that if it ever came in sell it to someone else..I think he could have cared less..
#702 of 712 Re: Offer good or bad? [vdepuy]
Jan 12, 2009 (2:35 pm)
"I think the actual Limited package is new for the 09s. Not to say you couldn't have all the same options on the 08s. "
The 2008s had the "Luxury package", I have in on my 08...