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Prices Paid: Buying & Leasing Experiences Ford Escape Hybrid Prices Paid and Buying Experiences
706 messages, Last post on Nov 18, 2009 at 12:41 PM
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Replying to: revmin (Sep 19, 2008 5:48 pm) 
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Replying to: gene40 (Sep 20, 2008 2:35 pm) |
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Replying to: gene40 (Sep 20, 2008 2:35 pm) I'm impressed with your quick delivery date vs. order date. I've been reading these posts for a few months and have seen a whole lot of frustration about delayed production and/or delivery. I placed an order (and deposit) about the same time you did: 7/25 (the dealer did not send to FMC, however, until 7/30). At the time, I was told to not expect delivery until ~ Oct. As of two weeks ago, that has been pushed back to Feb 09!?*?!* Huh?*!? I'm in metro Detroit (Michigan)...would you mind sharing where you live? I'd like to feed this back to my dealer so he can inquire of his Factory Rep. The "story" about first in, first out is full of holes. Thx! |
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Replying to: back2ford (Sep 21, 2008 7:01 am)
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Replying to: alfredck (Sep 21, 2008 11:20 am) I ordered an FEH June 23rd. Never got a VIN. Long story short, I decided to cancel my order after finding one online about 3 hours away on a lot. I picked it up last weekend. Your guys' frustration over the ordering system isn't new ... many of us have been complaining about it for months on another forum ... www.blueovalforums.com/forums/ Look at the 'Escape, Kuga, and Mariner' forum. And then under that, look at ... the '3 Month Order Sitting in USOB" thread and some of the other ones. You'll find that some people ordered in April, the day you could order, and still don't have them. Other people (usually in California) order theirs and receive them within a month. If you're concerned about when you get it, I'd consider looking on cars.com for '09 FEHs sitting on a lot within a reasonable distance from you.
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OK- I emailed my dealer about the MMH we oredred in July, due in September. I asked what the status was according to the Ford sytem. He told me "our best estimate is December , due to a backlog of batteries". Aside from the semantics, how do I politely tell him that I know this is BS? I don't think he is actually looking at the order system, but the weekly scheduled production. IS ther a sudden shortage of batteries that I don't know about?
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Replying to: pobre08 (Sep 22, 2008 2:51 pm) I have the pdf memo, but I can't upload anything on here, or I'd post it for you. Anyways, there seems to be some truth to some material hold issue. There are a number of people on blueovalforums bringing up the production delay issue too. |
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Replying to: jlcomstock (Sep 21, 2008 4:57 pm) Despite all this, I placed an order 'cause I'm truly sold on this car. I've never ordered and waited - always diven a car off the lot. After a miserable experience with a first-year Ford product thousand of years ago, I returned to Ford because of tis car. Oh well. Thanks for the suggestion to check availability for in-stocks on-line. I'll give it a try. Ford is not the first Mfgr. to create demand and not be able to meet it, but noone has caused wide-ranging frustration before. At the very least, they should consistend and honest with their customers. |
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Replying to: alfredck (Sep 21, 2008 11:20 am) |
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A reporter from a national newspaper would like to speak with consumers who are considering purchasing a hybrid vehicle. If you are in the market, please respond to ctalati edmunds.com with your daytime contact information no later than Friday 9/26.
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