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Ford Escape Hybrid Prices Paid and Buying Experiences

706 messages, Last post on Nov 18, 2009 at 12:41 PM
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Replying to: hdtech (Sep 12, 2008 11:00 am) I would first, calm down (always a good idea) and have service make sure the sensors dealership documents the fault codes. This will go a long way to building a cae for a claim or at least a reducion of cost for the damage. I am not an attorney but found over the years that if you follow protocol the dealers will cut you a break. First, if the sensors were not behaving properly they should probably cut you a "big break'. Sensors or not it's still your responsibility not to back into something ) - (obvious but unfortunate.) I have found calling Ford nothing but a pleasure dealing with the new 09 FEH. I just called into the general number. My take is that Ford should fix at cost. But that's just my opinion. Regards, |
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Replying to: ursacat (Sep 12, 2008 5:16 pm) I am actually pretty calm about this now. This was a 4 week saga of going back and for with the dealership and Cust Relations. But it is pretty much over now. I got the final rejection from the Service Manager last week. I did jump through all of their hoops and it really didnt get me anywhere. Supposedly the Service Mgr even called the Regional Zone Rep. You are right that it is ultimately my fault as I noted in first post. As I also noted, I was at least hoping that they would cut me a break but they did not offer anything of the sort. I am mostly disappointed in the "pass the buck" attitude of the dealership. Dont get me wrong though... I still love my 2009 FEHL
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Replying to: hdtech (Sep 12, 2008 6:04 pm) Regards, ursacat |
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| I think I was one of the first to receive my FEHL in July. So far, I have over 3000 miles on it and have averaged 33.2 miles per gallon on my last 3 tanks. I live in the mountains so it's a little hard to keep it in EV mode when going uphill. So far, it has been awesome! No problems at all. | |
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this is the latest, once I here that it is working I will let you know. 2009 Lincoln Mariner, Mercury Milan, Ford Focus and Ford Escape/Hybrid owners wishing to create an account and register their vehicle with the Syncmyride.com website may receive an error message. There is nothing wrong with the VIN# or the Sync System. The Sync web support team will correct this condition in the very near future with a web-page update. We apologize for this inconvenience and thank you for your patience. Question??? Can we starrt a board on 2009 FEH Owners Experiences? Regards, |
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I ordered an 09 Escape Hybrid on May 14, 2008. I was told that since the dealership where I ordered my escape hybrid was one of the Southeast's largest volume sellers dealership, I should expect my escape hybrid in September. Well, September is here and no Escape... Long story short, after many conversations with my high volume dealer, I was told to expect my escape hybrid at the end of November 08... Days later, the sales manager told me that my order has been pushed back to January 09. Anyone else having this issue? Anyone else been given the run-around about delivery? The ford dealership is located in Raleigh NC... Any suggestions?
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Replying to: dukeguy1 (Sep 13, 2008 7:00 pm) |
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Replying to: hdtech (Sep 12, 2008 6:04 pm) I have the reverse sensors on my 2008, and one thing you have to be careful of is things like poles and people - they don't always register. The OM has a note as to the fact that it has to be a large object in order for the sensors to detect it. Still, if the pole went RIGHT INTO THE SENSOR, that seems a bit obvious.
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Replying to: decker5 (Sep 04, 2008 12:50 pm) Little things: Wish the rear seats folded down flatter to create a more uniform cargo space. I'm personally annoyed with the rear backup sensor. I trust my eyes only and find this "aid" distracting. There had been mention that the "hidden" storage container between the driver/passenger could fit a laptop. If by laptop one means handheld PDA.....sure. More later. As well as SYNC questions.
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Replying to: decker5 (Sep 17, 2008 1:04 pm) I wish someone had a simple answer as to how '09 scheduling is done. I ordered an '09 in early August and my dealer says he doesn't expect it until Jan or later! I just can't seem to get a straight answer from anyone. I would guess it has something to do with allocations. |
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