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Prices Paid: Buying & Leasing Experiences Ford Escape Hybrid Prices Paid and Buying Experiences
705 messages, Last post on Feb 06, 2009 at 12:46 PM
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Replying to: neuroboy002 (Jul 18, 2008 11:46 pm)  Did I mention this is the first Ford I've ever tried to custom order? Heck, until May 8 when my wife bought a 2008 Ford Focus off the lot of the same dealer, neither my wife nor I have ever purchased a Ford vehicle. Not exactly what I was expecting as a first time customer with a custom order. I'm going over to the dealer today to see what the status is because the salesman claims the status isn't always updated by Friday, so it sometimes pays to wait until Saturday to check the status. Our respective "experiences" are proof of one thing: the ordering process needs to be more transparent (and as a result, hopefully, more honest). Customers need to be able to log on and monitor the status of their order from the comfort of their computer. Until that happens, the ordering process will continue to be "gamed" by Ford HQ like it seems to be doing at the moment. Ironically, if the goal is to maximize revenue (and thus shareholder value), Ford is playing the "game" very badly, at least from where I am sitting. Maybe it's my 800+ credit rating that is making them shy away from doing business with me? Or is it because I pay all my bills, including credit cards, in full, on time each month for the past 30 years? I must be doing something wrong, but whatever it is, it's a complete mystery to me. GM had no issues accepting and rapidly fulfilling my four custom orders from the local Saturn dealer between 1991-1999. I had similar good experiences with custom orders from Chrysler and AMC/Renault back in the 1980's. I could understand if I was the last person to order, but I ordered on day five of the ordering window, which opened April 17. Scheduling supposedly began May 15 and production supposedly began June 23. That neither of our orders has even been scheduled should be a badge of shame for Ford, but I'm grounded enough to know that won't be the case.
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Replying to: fmorriso (Jul 19, 2008 4:06 am) |
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| We picked up our 09 FEH limited yesterday. The navigation system is SICK! I Love the 10 gig hard drive (jukebox) included in the system. It was so easy to pair the phone to it. If anyone has any questions about this model I will try to help answer them for you. As close as I can tell I think the cd player is a single disc not a six. | |
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Replying to: crysnsteve (Jul 19, 2008 11:05 am) My dealer got the color 2009 Ford Escape brochures and as I pour through it while waiting for my FEH Limited to be scheduled, I read near the back under "Choose your options" that you are correct: Voice-activated Navigation System with neaarly 10-gigabyte hard drive, single-disc Audiophile Sound System ....(Available on Limited, Hybrid and Hybrid Limited) Compare the above with this, located on the same page of the brochure: Audiophile Sound System with 6-disc in-dash CD changer, MP3 capability...(Available on XLT and Limited) The key to remember is this: Limited is not the same as Hybrid Limited. |
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Replying to: crysnsteve (Jul 19, 2008 11:05 am)
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Replying to: crysnsteve (Jul 19, 2008 11:05 am) Congrats. Please let us know how it shakes out. Our dealer here in Sonoma County CA still expects ours next week. I will keep everyone posted. It sounds however that the West Coast shipments have been delayed a bit. My original delivery date was 7/10. That's OK with me since I still have my 2005 Limited on Craigs List. Regards,
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Replying to: ddawes (Jul 19, 2008 1:12 pm)
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Replying to: crysnsteve (Jul 19, 2008 3:18 pm) |
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Our company fleet manager was told last week that Ford aren't producing any more 2009"s, will have to waiy for 2010"s...doesn't that seem strange to already be stopping 09 production? Maybe it's misinformation Ford are sending us so we buy Explorers instead?
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Replying to: crysnsteve (Jul 19, 2008 11:05 am)
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