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You are in the BMW X3 & X5
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BMW X5, SUV
#197 of 214 Interesting Morning
Jan 28, 2009 (9:39 pm)
So my Dad and his 2 (1.5 year old) Great Danes are driving to work in their 2007 X5 3.0si on a snowy, slushy morning here in the suburbs of New York City. The LOW COOLANT warning comes on. My Dad pulls over to change direction and head to WIDE WORLD OF CARS BMW where he got the truck from. He pulls over and the warning goes away. 10 minutes later while driving on the Tappan Zee Bridge, he gets another warning that says LOW COOLANT, ENGINE IS OVERHEATING, PLEASE DRIVE AT MODERATE SPEEDS. Well since he was going 30 mph (due to the inclement weather), he figured he could get across the bridge, pull over, and call roadside assistance. Slowly the car started slowing itself down, bucking, and then STOPPED! It stopped in the middle of the bridge.
The first truck from the New York State Thruway Authority comes out and says he's going to push my Dad to the other side of the bridge. Well, the car won't turn on and the transmission won't shift into neutral. Next comes the tow truck. No good. Then they call the flatbed in... they can't figure out how to get the X5 into Neutral!
At this point he called me and I was on my way to work (I work for my Dad) in my 2001 Honda Prelude Type SH. He tells me the whole story and asks if I can come and get him. Him yes, but there is no way 2 Great Danes are fitting in my Prelude. So I turn around and get my wife's X3 (good thing nyccarguy jr. has no school today hence mrs. nyccarguy has no work). I cross the bridge and make my way back toward the tollbooth.
They yanked the truck onto the flatbed. Getting the truck into neutral was a ridiculous process. I read in the owner's manual to take the mat out of the cupholders, twist a cap off, then get a tool from the back (by the spare tire) to release the transmission.
I load up my Dad and the dogs into my wife's X3 and send them on their way. They unload me off one flat bed and put me on another. I go with the tow truck driver to WIDE WORLD OF CARS BMW.
Turns out my Dad drove over a piece of wood that got lodged into his radiator. A few other things under the truck were damamged. SO far we are talking about $3300 in parts alone and they aren't done pulling the truck apart.
WIDE WORLD OF CARS service department stepped up big time for us. Our regualr service advisor wasn't in today, but I was taken care of and they even gave me a loaner (328i Coupe w/ X drive). I can't say enough good things about how well I was treated.
#198 of 214 Re: Interesting Morning [nyccarguy]
Jan 28, 2009 (10:18 pm)
All I can say is "Wow!" Nice story.
SUVs and Smart Shopper
Feb 04, 2009 (9:37 pm)
So the radiator, condensor, lower front bumper, and some other juicy parts have to be replaced on my Dad's '07 X5 to the tune of around $5000.
I can't believe the insurance company. Our service advisor sent them pictures and a detailed estimate that included parts and labor for both the service department and the body shop. For whatever reason the body shop labor is less expensive than the labor in the service department. The insurance company called the service advisor and said they want the body shop to do all the work on the car! Is that unbelievable?! The service advisor explained to the adjuster that the body shop doesn't do mechanical work and the body guys aren't trained by BMW to make mechanical repairs. SHEESH! ANything for them (insurance) to save a few bucks
#200 of 214 2007 X5 - High Battery Drain
Feb 15, 2009 (9:21 am)
I have an 07 X5 and just recently, I went to go start it on a Monday morning (after not driving it for only one day) and it wouldn't start. Had the car jump started and two weeks later the same thing happened. I took it into BMW for service and after two days I got it back - allegedly fixed. NOT SO! After driving it yesterday morning to the store, I went to start it just two hours later and the battery was dead again! Is anyone else having this problem? I will be getting another jump tomorrow and, AGAIN, taking into service.
#201 of 214 Re: 2007 X5 - High Battery Drain [dfresca]
Mar 22, 2009 (5:34 pm)
I'm having constant dead battery problems on my X5. I've been to the dealer several times, one time replaced the battery completely (under warranty). Still no positive results and it's still dying.
It's to the point that if I don't drive it for a couple of days I'm planning to have to jump start it. I can't see how I'll buy another BMW again.
#202 of 214 I'm at the point where I can say that I'm a disappointed BMW owner
Apr 03, 2009 (5:29 pm)
My '07 X5 is the 2nd BMW I've owned. I had an '04 330ci with 41K miles which I traded in for the X5. I've had it for a year this month. I'd say that it's been in the shop at least half a dozen times, if not more. The current problem is my engine light came on. The Techs said that there was a problem with the 'Vanos' system.. something I never heard of until I Googled it. If you own a BMW, you have a Vanos system too. So, this was Monday. Thursday the system was put back together after having it torn apart. According to my Service Advisor.. the Fault code hasn't cleared. A software download/upgrade didn't resolve it, nor did another task performed on it. It is now Friday after 5. My Service Advisor says they've exhausted their efforts, and have to contact BMW Support on Monday. I'm driving this piece of crap Nissan Rogue which I shouldn't be too tough on, it currently runs better than my car. THIS might be reason why I'll never buy another Bimmer.. more to come..
#203 of 214 2007 X5 Battery Drain
Feb 01, 2010 (3:04 pm)
My X5 was not driven for 3 weeks because I was out of town & the battery was dead when I came back...in Dec it was weak after I was gone for one week...my service dept here in Yakima said I should have on a trickle charger whatever that is...my husbands Range Rover's battery did not die after 2 weeks...what is up with this?
#204 of 214 Re: 2007 X5 Battery Drain [dianeg]
Feb 01, 2010 (5:08 pm)
I've had many BMW's. You are not experiencing something out of the ordinary for a BMW. BMW's, and many other late model luxury type cars, continue to operate a lot of electronics (alarm, motion detectors, some ventilation, etc) even when the car is turned off. A week is not uncommon before the battery is run down, maybe not dead, but rundown (especially in cold/winter climates.) Can't speak for the Range Rover. A trickle charger can be purchased from BMW or from Bavarian Autosport www.bavauto.com and some simply plug into an AC outlet and into the car's cigarette lighter. About $50
2003 X5 3.0 - Current
2008 535XI Wagon - Current
#205 of 214 Re: 2007 X5 - High Battery Drain [dfresca]
Feb 06, 2010 (1:19 pm)
yes i do have the same problem since day one...i have a 2002 x-5 and that has been my problem ever since i bought it 7 years ago... i moved to new york and worsen my problem since i don't have an outlet to plug my trickle-charger, my battery is a year old and my car went dead 3 times since the beginning of the year...last wednesday morning, i started my car and kept it running for 30 minutes, drove it for 5 minutes that night and the folllowing day, the battery was dead...have been to 2 bmw service depts but they cannot address the root of the problem...so the only solution if im going away for vacation is to disconnect the battery which of course is quite a task since the battery is located underneath the spare tire...please let me know if anyone can find a solution to this problem...thanks...