Last post on Oct 22, 2008 at 7:14 AM
You are in the Prices Paid - Buying & Leasing Experiences
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Scion tC, Coupe
#59 of 114 Scion Experience
Sep 09, 2005 (8:36 pm)
I tried to get a scion tc, black or mica, with AT and side airbags. The dealer tried to sell me a cherry one. They had a 2005 used tc (that was bought at auction) for more than a new 2006 tc! I was mislead and was filling out the finance paperwork on the used one for 2 hours when they decided that they could not come down to the price my salesman had submitted for me. It was such a bad experience. My 18 year old daughter was there and she got a lesson in used car salesmen! Then the guy above the salesman was frantically calling his "friends" at other scion dealerships trying to get the car we wanted. Never did he mention that we could order the car from Toyota direct. I wasted a Saturday at the local Toyota dealership. I have noticed that there are more Toyotas in town with plate rims from Toyota dealers in other cities and not mine! Avoid Lithia Toyota.
#60 of 114 HORRIBLE BUYING EXPERIENCE
Sep 19, 2005 (2:32 pm)
In July I purchased a tc,thought it was demo.Salesman told me I was lucky because they have only had two to sell this year. Turns out it was a used vehicle. After several days the car began to smell of cigarette smoke. I started to question the dealership and discovered it had been previously titled,
The salesman was smooth and never corrected me when I used the word demo.
The finance manager told me I had upgraded rims on the vehicle, of course I do not. Tried to work things out with the dealer who was arrogant and told me if it wasn't on paper there technically was no proof.
He doesn't care what was told to me - of course the parties involved deny everthing.
The Scion Experience is a joke. I called in and never heard from anyone even though I had been assigned a case number. Turns out the customer service liason between Scion and the dealership work for the dealership.
Toyota doesn't care about me as a consumer. To all you happy Scion owners beware. If you have a concern you just may have a problem on your hands. I still don't have my issues resolved after 5 weeks.
My advice is to wear a wire when you shop at SUBURBAN TOYOTA -SCION -OF TROY MICHIGAN
They have no regards for the Consumer Protection Act- you can not give false or misleading information that results in the sell of a product or service.... I offered to take a lie detector test. Would his employees? They will tell you anything to sell
Because of my buying experience I hate my Scion and will never purchase a Toyota again.Shame on you ! I expect better service from a five star dealership. Maybe the qualification is not customer satisfaction but how many vehicles you can move.
Words of wisdom, wear a wire to protect yourself. You will need it to get them to honor the deal that was presented. Too late for me .
Sep 19, 2005 (7:06 pm)
Is it true there is no buzzer working with the security on Scion tC?
I have security installed, but I don't hear any sound when I lock or unlock my tC.
#63 of 114 Re: Dealership Experience Cont.. [srn3]
Sep 23, 2005 (10:50 am)
was it automatic or manual, cuz my dealer was telling me toyota hasnt produced any azure pearl automatic so far and the wait time is about 6 - 12 weeks
Sep 23, 2005 (1:47 pm)
I've checked with every dealer around where I live, and none have on the lot (or have been allocated) the color I want (azure pearl with auto and side airbags). Just wondering if there is a possibility that some dealer might get this car faster than others. Otherwise I'll just place an order at the dealer that's closest to me. Also does anyone have an idea how long the wait time is going to be.
#65 of 114 What's Included in the Price
Sep 27, 2005 (11:47 am)
I have read the standard features on Edmunds, but want to know a couple of things. Is keyless entry standard for the tC? I doubt if floor mats are standard, but did anyone get them tossed in for free. Is the upgraded security system worth getting or is Lojack a better avenue or nothing at all? Did anyone get a deal on tint through their Scion dealer or did anyone get tinting for free?
Finally, I have a '98 A4 that I want to trade in. It is in excellent shape with low mile except for a short in the gauge cliuster ($1K to fix according to the Audi dealership) and a cracked gas tank ($2K to replace). I've never traded a car in....is it better to sell to a private party as is or to sell to a dealership and are the dealerships anal when giving you a trade in value? Thank you
#66 of 114 Re: What's Included in the Price [nacho]
Sep 27, 2005 (5:21 pm)
If you visit scion.com it will tell you everything that is standard. Floor mats are not but it does have keyless entry along w/numberous standards that aren't usually offered for base models. The standard options are quite impressive! And no I didn't get anything free...except for the Toyota college grad program they have right now!
Always check incentives! I paid $199 for mt dark tint and it is guarateed for the life of the car as long as I own it!
Dealerships usually offer $2000 or more below what you could get sell your car as a private seller. If I were you, go to the dealership and see how much they will give, if it is acceptable to go- take it, if not try to sell it on cars.com or other sites and see if you can get someone else to take it while you are waiting for your car to come in. You can check on KBB.com to see what your asking price should be around. The part you have to factor in weighing on what you should do is, that if you tradein your car, that portion is NOT taxed. So if your only private selling it for a couple hundred more, then its not worth it.
#67 of 114 Re: Dealership Experience Cont.. [phindias]
Sep 27, 2005 (5:24 pm)
I ordered mine azure pearl automatic the day you posted this and I should have it the first week of November...if that helps you out!
#68 of 114 Re: What's Included in the Price [just_me]
Sep 28, 2005 (10:54 am)
thanks for the feedback. I really appreciate your help