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Prices Paid: Buying & Leasing Experiences Scion tC Prices Paid and Buying Experience
114 messages, Last post on Oct 22, 2008 at 7:14 AM
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Replying to: toyotaken (Jul 06, 2005 12:41 pm)
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Replying to: ange24ford (Jul 06, 2005 1:24 pm) Ken |
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I ordered a 2006 Flint Mica 5 sp with side air bags less than 2 weeks ago. The Salesman called yesterday to say it is on the transporter to the dealership. Now the problem - I want to upgrade to the iPod stereo. (Long story, but the Scion Help Desk originally told me the iPod "mounts in the cup holder" and "the steering wheel controls are not valid for the iPod mini" - so I went with the stock unit. After I ordered, they corrected themselves saying the mini will work and is stored in the glove box, so I now think the iPod is the way to go.) Salesman tells me this is a big deal. He wants me to pay $600+ for the whole unit instead of the $260 differential. I don't see why this is a big deal. I thought the business model for Scion was to have the dealers do the customization? Can any dealers clarify this? |
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Replying to: Sylvia (May 08, 2005 6:51 am) Yesterday, I drove off the lot in a brand new '06 Azure Pearl TC; minimal extras - I much prefer the basic lines and equipment package on the car, but I did upgrade to the iPod/MP3/WMA radio. The buying experience was flat-out fantastic. The no-haggle pricing takes a lot of the pressure off and lets the salespeople be a bit more honest than usual (being a former salesman myself) about the pluses and minuses of the car. My guy - John in Chattanooga from Capital Scion - was fantastic. He took me through the tC and was very honest about his compeditors. The no-haggle price may seem a bit iffy; in my case, I think it only hurt me on my trade-in. The no-haggle thing is across the board - they tell you the price first, then tell you what you're getting for it. Check out the website - you'll see the philosophy there, too. They start by telling you the price.. then you dig into the car. Everything is up front - either pay it or don't, your choice. Interestingly, according to my dealer, the prices quoted on the website are the same whether you get the work done before you buy the car or after you drive it off the lot. If I want foglamps or the XM Radio upgrade, I just take the car in, pay the price plus tax, and it's done. Period. (To the poster talking about the radio - the dealership is sorta screwin' ya there. Or so it feels to me.) Even in the finance process, everything was straightforward and well-explained. I'd shop from these guys again in a heartbeat. As for the car itself... wow. It drives exceptionally well and is as quiet inside as a high-end lexus. It /wants/ to do 80, and it'll happily cruise along faster than that. The transmission (I've a stick) feels very solid and the car is exceedingly responsive and stable. The whole thing just feels.. polished. People take notice, too - perhaps it's the Azure Pearl, but more people look at this car when it goes by... Surprisingly, there's a lot of room front and back. At 6'3", I can fit in the front seat.. and climb in the back seat behind my set up driver's seat and still have plenty enough leg room. Trunk storage is the only trade-off, but the rear seats fold to level with the rear cargo deck to give more room. Suspension-wise, the ride is similar to much heavier and more expensive cars. Having driven a Jaguar XJ12 for quite a while, despite the weight differences, I can honestly say the ride over rough pavement is comparable. Honestly - I'm as enthused about this car now as I was driving it off the lot. Vive Scion! |
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My dealer just told me that as of 5 o'clock yesterday, they're not taking any more orders for the Scion tC (this is only the dealership near me as far as I know). This is a new place that just went up, but they're overwhelmed with the amount of people who are buying these cars, so they need to stop taking orders. I'm so glad I ordered mine when I did, but it's the waiting period that's killing me! I'm hoping they can find one locally for me so I won't have to wait for it to come from Japan.. although then I would know it hasn't been touched. My corolla is on it's last leg... so keep your fingers crossed for me please! 
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Replying to: Sylvia (May 08, 2005 6:51 am) |
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I'm so sorry you went through this! That is why I am hoping to hear from others here who have GOOD dealer recommendations for Orange County CA before I set out to do my test drives, etc. I would have flat out REFUSED to drive the red auto 2005 and asked to speak to the sales manager at that time or just went and found the sales manager. Sure am glad you wrote the letter at least...but am sorry it made you end up buying another vehicle. I wish you would have tried a few other dealers..if there are any around that is.
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My wife and I went into Riverside Scion in Tulsa, OK to by a TC. After the experience we had we bought a Civic EX sport instead, our first non-Toyota in 20 years and I've come to the conclusion that Toyota customer Service is dead. Here's a copy of the Email I sent to Riverside and to Scion.com. Their reaction was basically thanks we'll look into it, nothing from either for 2 weeks To Sales Manager or whom it may concern, My wife and I came onto your lot on 11th St. this morning to look at a new Scion TC for my wife. The salesperson who came to help us proceeded to ignore my wife even though she spoke to him first until I told him that he needed to talk to her as it was to be her car and her decision. He asked the reasonable question of when we were thinking of buying, she replied that we would be buying within the next week but would most likely have to order because she wants the Azure pearl color with several body accessories and a 5 speed stick. After that the entire experience went downhill, he kept pushing her toward the red 2005 even after being told several times she didn't like the color, did not want an automatic, and wanted a 2006. He finally went in to get the keys so she could test drive the 2006 manual Black Cherry Pearl but he came back with the keys to the 2005 red auto. She was upset but went ahead and drove it to feel out the ride and how the AC worked etc. During the test drive (I was in the back seat) he kept looking at his watch, tried to dissuade her from getting on the highway and after about 5 minutes just started guiding her back to the dealership. All during this drive he kept pressuring about this car, he seemed incredulous to the point of insult that she would want a stick and stated at least twice that color wasn't an important criteria. We both found his attitude to be derogatory and rude. All in all it was one of the worst experiences we have had at a dealer and we will be buying a Scion but it won't be from Riverside and you can thank (BLANK)for that. So mad after 2 weeks bought Civic Instead.
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Replying to: Sylvia (May 08, 2005 6:51 am) Now, here's the trouble - as I learned today at the Walnut Creek, CA Toyota/Scion: This is not true; the prices you see on the website are not guaranteed, and the dealers can - and will - charge ABOVE the "the price you see posted". Today I went in to buy a Scion and began asking for the accessories I wanted. They were charging HORRIBLY above the website prices. Here's one example: LED Light Enhancements: website - $250, Walnut Creek - $299 (for those doing the math at home - approx 20% markup above MSRP on the accessory) I sat there furious as the dealer/salesman explained to us that "Pure Pricing" does NOT mean all dealers charge the same price! Instead, you negotiate on the accessories/add-ons that make the car! So what you have to do is go to all of the various dealer-websites and look to ENSURE they will sell you your car at the website price! I'm infuriated, because there's nothing "pure price" about this - I'm now treating the purchase as a typical car purchase, and now haggling with a few dealers to knock the prices down on those accessories. I found two that will charge MSRP as the max, and found that many of the other dealers in my area (SF Bay Area) just charge above MSRP and rely on the false claim of "pure pricing" to mislead consumers into thinking the price they get at ANY single dealer is the same at any OTHER dealer! I just can't wait to hear about the first class action false advertising claim on this one!!! On another note, I've been trying to buy a Scion TC for weeks. The first dealer lied and told me he had every color in stock (I wanted to see the colors on the car before making up my mind), and when I got there, he had only silver (Magnussen Toyota); The second dealer lied and told me that black cherry is a discontinued color, so I should come on down NOW and buy the flint-black one he was going to sell me, but it was ready to head out the door so I had to make it in FAST (Burlingame Toyota); and the third was Walnut Creek, where I showed up, looked at the car, was prepared to take it, and learned of this dealer-by-dealer markup after I was halfway through the financing application. So my advice to folks is this: CHECK THE DEALER WEBSITE BEFORE YOU GO TO THE DEALER. Because not all dealers charge the same. And if you don't believe me, compare the following four bay area dealers: Magnussen Scion (Palo Alto, CA) (charges msrp) Walnut Creek Scion (Walnut Creek, CA) (charges above msrp on many options) Fairfax Scion (Fairfax, CA) (charges above msrp) Also, many dealers CANNOT give you the options you want - the Walnut Creek guy had no idea what the "ipod compatible" feature was, and gave me the price of $395 (the website cites $260 as the MSRP on this feature). To say I feel misled is about half of the story - I feel downright lied to by the Scion hype. |
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