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Ford Escape Hybrid Owners: Problems & Solutions - READ ONLY

163 messages,  Last post on Oct 27, 2006 at 5:22 AM

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What is this discussion about? Ford Escape, Hybrid Cars, SUV

Messages Page 17 of 17

#157 of 163 Re: High Revs/No power [tobyonekenobi] by bcaporaso

Aug 03, 2006 (10:27 am)

Replying to: tobyonekenobi (Aug 02, 2006 7:40 pm)
That is definitely more annoying than not being able to pass logging trucks going up hill on a 2 lane road. Dealer and Ford have no idea what's wrong. Ford said that "it may be normal". Hummmm...I don't buy that as it didn't do it last summer. They are supposed to put a computer in the car so it'll record the events. Since I live in nowhere there's only 1 computer and it's on an F250 that is really out in the middle of nowhere.
 
You must not be in California if you can get a Liberty diesel. They are touchy in the steering and seem to have a high center of gravity. Rather than that they are fun to drive and seem to be reliable. Boss has one and he's taken it to Baja and I've driven it to jobsite in all sorts of weather conditions.
 
I'll post something if I find anything out.

#158 of 163 Re: Struts, brakes, or bearings failing at 70mph would be very bad... [detjen] by detjen

Aug 03, 2006 (11:56 am)

Replying to: detjen (Jul 06, 2006 5:44 pm)
Well - after 8 stays in the shop - for a total of 52 days - the area Ford representative agreed to reimburse us for the loss of use of the vehicle. We had to supply copies of the monthly payment and such - which we did when we picked it up on a Friday (they were finishing up the 8th time they'd fixed it).
 
Saturday afternoon - it started squeaking again, and it was really loud (we were in a series of underpasses and it was echoing back to make it even worse). We took it back to the Ford dealership - and talked to the service manager to let him know that it was doing it once again - and that we'd had enough. We went from there to the Honda dealership to trade it in and be done with it. The Honda dealership said it looked perfect - but they'd have to call a ford dealership to get a value. The ford dealership wanted to know the VIN number - and then told them it was only worth $16,000. This is a 2006 Ford Escape Hybrid, with leather, appearance package, the top stereo package, and a door keypad entry and 8500 miles. The interior and exterior are perfectly clean - and no signs of wear.
 
We took it to CarMax - and they offered us $22,000. Now if the car doesn't have problems - then why did the Ford dealership offer us $6,000 less than CarMax did?
 
Oh - and come Monday the Ford representative renigged on the offer to reimburse us for the loss of use of the vehicle - and offered instead to swap us into another one. We didn't really want to start this nightmare again - but we were interested in whatever we could get. To swap us into a new on meant that we would pay depreciation, tax, title, license, delivery and dealer prep. Basically - we would have to pay several thousand dollars to be able to try our luck with another 2006 Ford Escape Hybrid.
 
We took $5,500 out of our retirement savings, paid down our loan - and sold the car to CarMax for $22,000. It's got 26 months left on the warranty - and they have more time to allow Ford to work on it than we do. I have bought a new Super Duty Ford truck every few years for the last 22 years. I spent just shy of $50,000 on my last one in 2003. This will be the last Ford that I will ever own - because of the way that not only the Ford dealerships treated us - but how Ford itself treated us. Ford has lost me as a customer, and they have lost anyone who ever asks me what I would recommend.

#159 of 163 Re: High Revs/No power [bcaporaso] by tobyonekenobi

Aug 05, 2006 (7:30 am)

Replying to: bcaporaso (Aug 03, 2006 10:27 am)
Well, it looks like they're ordering a new computer for my car. It won't be here for another two weeks; however since no codes show up in their diagnostcs each time I bring it in, they will not cover the cost of a rental for the time it takes to get the new computer in. We're not even going to try it out for a while to see if computer problem has vanished. Sell, sell, sell.
 
Until the new unit arrives, I will be filming my rides home with the on my video camera so they can see this problem actually exists.

#160 of 163 Re: High Revs/No power [tobyonekenobi] by srodito

Oct 05, 2006 (9:05 am)

Replying to: tobyonekenobi (Aug 05, 2006 7:30 am)
Two quick questions.
 
One, what octane gasoline do you use?
Two, do you live or drive at a high altitude?
 
I live in Denver and Toyota hybrid owners here are having the same problem. After the software is updated for altitude the car should be fine. I however, I had the dealership update the software and I am still having the problem.
 
I started using premium gasoline not that long ago and have heard that cars at higher alititude will actually perform better with lower octanes. I'm going to switch gasolines and hope it helps. My fingers are crossed!

#163 of 163 Forums Reorganization by pf_flyer HOST

Oct 27, 2006 (5:22 am)

You've probably noticed the new discussions appearing all over the forums. What's happening is that we are closing the large, general discussions like this one and opening smaller discussions that deal with different problem areas and areas of interest regarding the vehicle.
 
For example, here in the
Ford Escape Hybrid Group you will now find:
 
Ford Escape Hybrid Tire/Wheel Questions
Ford Escape Hybrid Safety Issues
New Ford Escape Hybrid Owners: Give Us Your Report
Ford Escape Hybrid: Brake Problems
Ford Escape Hybrid Suspension/Steering Problems
Changes You'd Like To See in the Ford Escape Hybrid
Escape Hybrid: Audio & Entertainment Questions
Ford Escape Hybrid: Driving Tips & Tricks
Ford Escape Hybrid: MPG-Real World Numbers
 
to name a few of the new discussions.
 
So when you are ready to post, please check the discussion list on the main Ford Escape Hybrid Group page for the appropriate discussion for yourquestion or comment. Should you have a problem or issue for which there doesn't appear to be a discussion in play, please feel free to create a new one.
 
Thanks for your help in making this group a great source of information on the Ford Escape Hybrid.

Messages Page 17 of 17

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