Toyota Prius Software Problems - READ ONLY

752 messages, Last post on Sep 10, 2006 at 5:54 PM

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#705 of 752 Problem fixed... by kallen2223 May 13, 2006 (12:20 pm)
Well the platinum warranty covered the problem with the console. What was interesting to me is that the quote I got originally - before we realized that we HAD bought the extended warranty - was for $3400 for replacement w/a new unit. Once the service dept called the warranty company they would only pay for a "reconditioned" unit. So the total repair was about $500.00. The service guy said that he hadn't known that the reconditioned units were available... Replies to this message: gagrice (May 13, 2006 12:44 pm) aztardis (May 22, 2006 3:43 pm) midnightcowboy (May 24, 2006 7:50 am) and 1 more...
#706 of 752 Re: Problem fixed... [kallen2223] by gagrice May 13, 2006 (12:44 pm)
Replying to: kallen2223 (May 13, 2006 12:20 pm) The service guy said that he hadn't known that the reconditioned units were available. Sounds fishy to me. No wonder people hate the dealerships for service. Are you getting an extended warranty on the refurbished unit? It should be more than the normal 90 days for rebuilt parts. How many years left on your Platinum? Replies to this message: aztardis (May 22, 2006 3:43 pm) midnightcowboy (May 24, 2006 7:50 am) dmathews3 (May 24, 2006 1:19 pm)
#707 of 752 Re: Problem fixed... [gagrice] by aztardis May 22, 2006 (3:43 pm)
Replying to: gagrice (May 13, 2006 12:44 pm) It seems that for a problem so many of us have had, the service staffs seem pretty clueless. I think I win, though - my dealership quoted $4600, and on top of that, he charged me $95 to diagnose it!!! In discussions now, am asking that they allow me to buy a refurb rather than new. Replies to this message: midnightcowboy (May 24, 2006 7:50 am) dmathews3 (May 24, 2006 1:19 pm)
#708 of 752 My Platinum Warranty by kallen2223 May 22, 2006 (6:00 pm)
was for 100,000 miles. I have a 2004 Prius with 88,000 miles on it now - I drive for a living. The reconditioned unit has a 12 month - 12,000 mile warranty on it...which for me means about 6 months as I average about 2000/mth. I made sure and asked the service guy that if the reconditioned unit fizzles out (after the warranty coverage) if I would be able to replace it w/another reconditioned unit rather than a new stinking expensive one!! Replies to this message: gagrice (May 22, 2006 8:15 pm)
#709 of 752 Re: My Platinum Warranty [kallen2223] by gagrice May 22, 2006 (8:15 pm)
Replying to: kallen2223 (May 22, 2006 6:00 pm) I wonder how they get away with that. I would insist on a new OEM unit. You probably got one that crapped out on someone else and got a chip replaced. They did not figure out what caused the failure in the first place. So it will probably die again. Toyota is betting it will be on your dime and not theirs. Seems to be their modus operandi. I wonder what you get with the cheap extended warranty? I thought the Platinum was the best treatment from Toyota. Good luck,
#710 of 752 Re: Problem fixed... [aztardis] by midnightcowboy May 24, 2006 (7:50 am)
Replying to: aztardis (May 22, 2006 3:43 pm) Just think for $4,600 you could have driven a Hummer for several years and broken even on gas savings. At $4,600 in anothr 10 years you will start saving again via you Prius gas mileage. LOL, MidCow Replies to this message: dmathews3 (May 24, 2006 1:19 pm)
#711 of 752 Re: Problem fixed... [midnightcowboy] by dmathews3 May 24, 2006 (1:19 pm)
Replying to: midnightcowboy (May 24, 2006 7:50 am) Just think for $4,600 you could have driven a Hummer for several years and broken even on gas savings. Yesterday morning I downloaded my comics from comics.com and one of the jokes was of a huge Hummer with a Prius as a hood ornament. It said "I will say this about the Prius...it makes a lovely and aerodynamic hood ornament."
#712 of 752 prius exterior protection? by seeko May 27, 2006 (3:49 pm)
i had the paint sealant done on my prius when i got it in feb. this year. do i have to keep putting on sealant i got with the car when i bought it or should i start using a good paste wax or a good liquid wax? what views does anyone have on this? thank you pete Replies to this message: dmathews3 (May 27, 2006 5:14 pm)
#713 of 752 Re: prius exterior protection? [seeko] by dmathews3 May 27, 2006 (5:14 pm)
Replying to: seeko (May 27, 2006 3:49 pm) All the ones I've seen you don't do anything. Once a year the dealer or whoever did it is supposed to redo it for 5 years. It should be spelled out in the paperwork on it.
#714 of 752 Prius stalling problem software upgrade by kpp1 May 30, 2006 (9:05 am)
I am considering buying a 2004 Prius from the owner. He insists that he took the car to a dealer for the recall software upgrade last year after there were reports of Prius stalling problems. He says he lost the service record for the recall appointment, so he has no proof that the software was upgraded. My question is this: can a Toyota service department determine if the software upgrade has been done and when? Replies to this message: dmathews3 (May 30, 2006 1:41 pm)