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Toyota Prius Software Problems ![]()

752 messages, Last post on Sep 10, 2006 at 5:54 PM
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Replying to: plaliber (Dec 27, 2005 1:47 pm) |
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Replying to: donzi81 (Jan 05, 2006 5:27 pm)
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Replying to: stevedebi (Jan 25, 2006 10:36 pm) So I went to a dealer in Ohio, they said the problem wasn't covered under my Prius 100,000 mile warranty. I don't think they know what the problem is, but just want to replace the center console. So I sent the Prius back to my original dealer in Pennsylvania to check out the problem. Prius owners bewary of the 61,000 mile mark! |
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I would like to mention a new problem I've encountered with my 2004 Prius. The new issue I encountered around 61,000 miles is a center console failure. It begin with my radio cutting-out, followed by a loss of GPS with an error "system unavailable", then my A/C controls went off with an error "check the connection", finally the unit and steering wheel function buttons became unresponsive. The center console often times states "check the system" while other time just a blank screen or a frozen Hybrid Synergy startup screen. I noticed the brakes grind when pressed under this center console failure, and it sounds like the gasoline engine runs harder than normal. The problem continues to come and go, often a reboot of the car will fix the problem for a short period of time. So I went to a dealer in Ohio, they said the problem wasn't covered under my Prius 100,000 mile warranty. I don't think they know what the problem is, but just want to replace the center console. So I sent the Prius back to my original dealer in Pennsylvania to check out the problem. Prius owners bewary of the 61,000 mile mark! |
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Replying to: rakers (Feb 02, 2006 5:07 am) |
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Replying to: rakers (Feb 02, 2006 5:07 am) |
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Replying to: rakers (Feb 02, 2006 5:07 am) |
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The problems with the display failing is a known problem. There is a TSB covering the problem. However, if your warranty has expired, you may be out of luck and have to pay the cost of a new display. Or, as indicated in the TSB, it may just be a matter of a loose connection. I would have your local service dealer check out this TSB and see if it applies to your situations. Hopefully this will help.
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Replying to: rakers (Feb 02, 2006 11:10 am) You wrote "under my Prius 100,000 mile warranty." Have you read your warranty terms lately, to determine for yourself what is and what is not covered?
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Replying to: blane (Feb 02, 2006 2:51 pm) As an end-user of the car, to me the Hybrid Vehicle System, including the Hybride control module, is my center console. The center console provides the interaction I have with the vehicle and provides me with feedback on how the hybrid engine is operating. Without this unit's functionality while driving the car is nothing more than a suped-up golf cart, with no radio, no climate controls, no navigation, no bluetooth, no info on engine status or mpg. I have referenced the TSB EL002-05 with my dealer. I have them now offering an exchange unit for $600 installed. I have opened a case with Toyota customer assistance and left a message with the dealer Customer relations manager to see if I can get some assurance my $600 investment will resolve my problem.
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