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Ford Explorer Mercury Mountaineer 2006 and newer

841 messages,  Last post on Nov 24, 2009 at 10:05 AM

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What is this discussion about? Mercury Mountaineer, Ford Explorer, SUV


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#790 of 841
harsh and abrubt shifting by gldnbr2
Dec 11, 2007 (11:29 am)
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I have posted before about the harsh and abrubt shifting in my 2006 Mountaineer. Ford claims that how we drive creates this problem. If we roll threw stops or do double footed driving etc then this causes the transmission to shift harshly. This is actually in their own words! By reading other messages related to this it is obvious Ford does not want to acknowledge this is a design flaw for fear of recalls or whatever. Those of us who are having this problem need to banned together and submit complaints. A good place to do this is at http://www.autosafety.org/fileacomplaint.php. I just filed my complaint. I am looking into doing a class action against Ford who only sends the dealership recalibrations that only clear up the problem for a short time. Please let me know if anyone else is interested or experiencing the same problem.
#791 of 841
Jbuck2 by jbuck2
Dec 13, 2007 (6:59 pm)
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Moutaineer power problems persist now I have gone through arbitration via the BBB and Ford. Now since I have gone through 6 fixes over 1.5 years wait for the next fix etc..... I have been denied because I have too many miles on the vehicle.Do I file a law suit who is a good attorney in Kentucky? What is the next move.What about a class action law suit? Is there any thing like that available to join? I'm sick of this...
#792 of 841
Re: Jbuck2 [jbuck2] by hornet
Dec 13, 2007 (7:07 pm)
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Replying to: jbuck2 (Dec 13, 2007 6:59 pm)

Depending on your state laws, I believe it is after the first date/mileage of ford's notice of the problem, which includes the service order with your dealership. Did you report this as a problem within the alloted span of the limited warranty?
#793 of 841
Re: Jbuck2 [jbuck2] by gldnbr2
Dec 14, 2007 (6:06 am)
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Replying to: jbuck2 (Dec 13, 2007 6:59 pm)

Those of us who have been experiencing this problem are all fed up with Ford's inability and/or refusal to acknowlegde this problem. I posted a web site in an earlier post that has lawyers listed by State that deal with class action suits. You can also post a complaint at the same web site. I have already done this. I also checked where it asked if I would be interested in a class action suit. Doesn't seem like the BBB is of much help on this, because they do not get the true information from Ford. Ford has been lying to the BBB in that they claim their Mountaineers and Explorers that have this tendency are working as designed and are caused by the driver's characteristics! As we all know, Ford has posted a bulletin to the dealers stating not to "Attempt any repairs" on this problem and to wait for the next calibration, which was in mid November. It is a programming issue and I'm sure Ford has a problem trying to change it, because they risk screwing up emissions and probably fuel economy that have been set to governmental standards. So the result is Ford is stalling and fears a huge recall. My suggestion would be if we contact each other and give email, we can form some group that could start some type movement towards a class action suit. I'll wait to see what others on here will say.
#794 of 841
blinking light by sandiw
Dec 19, 2007 (5:24 pm)
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Help! I just bought a new 2008 Mercury Mountaineer. There is a blinking red light on top of the dashboard facing the hood. I have looked all through the book and I can't find out what that light is for and why it constantly blinks. Can anyone help?
#795 of 841
Re: blinking light [sandiw] by hornet
Dec 19, 2007 (6:11 pm)
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Replying to: sandiw (Dec 19, 2007 5:24 pm)

It's the car alarm. It blinks when it's armed, off when unarmed.
#796 of 841
Re: blinking light [hornet] by sandiw
Dec 19, 2007 (6:21 pm)
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Replying to: hornet (Dec 19, 2007 6:11 pm)

I thought it only had a passive alarm system. I can't figure out how to turn off the light.
#797 of 841
Re: blinking light [sandiw] by sacmtnr
Dec 23, 2007 (9:11 am)
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Replying to: sandiw (Dec 19, 2007 6:21 pm)

Unless you purchased an optional active alarm system, it does only come with a passave (aka - ignition lockout) system that will only let the engine run for a few seconds without the correct key/chip used. The light blinks continuously whenever the key is removed and stops when the key is inserted. Short of removing the bulb, there is no way to turn it off. If it bothers you that much you could always just put a little piece of black tape over the light.
#798 of 841
Re: blinking light [sacmtnr] by sandiw
Dec 23, 2007 (4:44 pm)
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Replying to: sacmtnr (Dec 23, 2007 9:11 am)

Thank you so much! The light doesn't bother me, only that fact that I thought something was wrong and I should be able to turn it off. You've eased my mind.
#799 of 841
Re: follow up on 2006 harsh and abrubt shifting [gldnbr2] by kmceachern
Jan 14, 2008 (10:41 am)
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Replying to: gldnbr2 (Nov 03, 2007 9:30 pm)

We're also interested in whether there's a class action suit against them. We purchased our second mercury mountaineer three years ago and before it hit 60k miles, our transmission went, the racken pinion (sp) and the rotars all went in the same week. Three weeks later something else went. A total of around $4500. As with most people, that loss of funds drained us and Ford Motor Credit wouldn't work with us on payments, so this past Wednesday the repo man paid us a visit and we had to say goodbye to our truck. We were starting to have problems with the transmission and the engine again, so we just let it go. Please let me know if you have come across anyone doing a class action suit against them. These issues certainly should have been a recall.

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