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Ford Explorer Mercury Mountaineer 2006 and newer

859 messages,  Last post on Feb 28, 2012 at 4:00 PM

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What is this discussion about? Mercury Mountaineer, Ford Explorer, SUV

Messages Page 80 of 87

#786 of 859 Re: follow up on 2006 harsh and abrupt shifting [66isgr8] by gldnbr2

Nov 15, 2007 (6:43 am)

Replying to: 66isgr8 (Nov 14, 2007 7:54 pm)
Wow...just what I thought might happen. I am sure glad I did not take mine in for the latest "fix". Your post confirms my reason to take this to arbitration with the Better Business Bureau. I am so frustrated with Ford and their denial that this new transmission has a serious problem. They still claim that this abrubt shifting is the way it is suppose to work! I have to take a day from work and drive into a major city during rush hour to attend this arbitration, but now I am sure I am doing the right thing. Thanks so much for your reply. I hope more people with this problem will step forward. Good luck with your Explorer.

#787 of 859 Re: follow up on 2006 harsh and abrupt shifting [66isgr8] by hornet

Dec 02, 2007 (3:16 pm)

Replying to: 66isgr8 (Nov 14, 2007 7:54 pm)
Are any of you having problems with acceleration from a rolling stop? For example, you yield to traffic on a highway, letting a car pass, and then apply the throttle to accelerate from the ramp, only to have very little acceleration (as if the vehicle were stuck in a high gear and refuses to down-shift)?

#788 of 859 Re: follow up on 2006 harsh and abrupt shifting [hornet] by 66isgr8

Dec 02, 2007 (3:58 pm)

Replying to: hornet (Dec 02, 2007 3:16 pm)
Yes, I have 100% of what you just stated. There are times when the gas pedal is all the way to the floor and the car is barely moving. I have Ford Escorts and Toyota Prius' pass me up.

#789 of 859 little info by sacmtnr

Dec 02, 2007 (4:10 pm)

I spoke with my cousin this weekend. He is a parts manager at a MD Ford dealer. I asked him what the status is on the rough shift issues with the 6 speeds. He told me that his dealership has been unable to provide permant resolutions to the rough shift issues. This includes the new (early November) programing update put out by Ford. He said that Ford is putting very little money into R&D right now and is "cash poor" and will make every effort to NOT have to issue any type of recall on these transmissions. They are still going to try and resolve the issue with further programing. I guess if the first 4 times it doesn't work you might as well try 4 more. After all, the customers time is worthless so what does it matter how much you have to waste with repeated trips to the dealer.
My Mountaineer's shifting seems to be somewhat better. Although I'm not positive it's better. I may just be getting use to it now. I have not done the recent November update. Not going to make a special trip to the dealer for it. I'll just wait until the next oil change. Who knows, there may be 3 newer ones by then.
Repeating an earlier statement, other than the rough shift, I love this vehicle. Everything else about it is great and with 12k miles, all is still very sound and well.

#790 of 859 harsh and abrubt shifting by gldnbr2

Dec 11, 2007 (12:29 pm)

I have posted before about the harsh and abrubt shifting in my 2006 Mountaineer. Ford claims that how we drive creates this problem. If we roll threw stops or do double footed driving etc then this causes the transmission to shift harshly. This is actually in their own words! By reading other messages related to this it is obvious Ford does not want to acknowledge this is a design flaw for fear of recalls or whatever. Those of us who are having this problem need to banned together and submit complaints. A good place to do this is at http://www.autosafety.org/fileacomplaint.php. I just filed my complaint. I am looking into doing a class action against Ford who only sends the dealership recalibrations that only clear up the problem for a short time. Please let me know if anyone else is interested or experiencing the same problem.

#791 of 859 Jbuck2 by jbuck2

Dec 13, 2007 (7:59 pm)

Moutaineer power problems persist now I have gone through arbitration via the BBB and Ford. Now since I have gone through 6 fixes over 1.5 years wait for the next fix etc..... I have been denied because I have too many miles on the vehicle.Do I file a law suit who is a good attorney in Kentucky? What is the next move.What about a class action law suit? Is there any thing like that available to join? I'm sick of this...

#792 of 859 Re: Jbuck2 [jbuck2] by hornet

Dec 13, 2007 (8:07 pm)

Replying to: jbuck2 (Dec 13, 2007 7:59 pm)
Depending on your state laws, I believe it is after the first date/mileage of ford's notice of the problem, which includes the service order with your dealership. Did you report this as a problem within the alloted span of the limited warranty?

#793 of 859 Re: Jbuck2 [jbuck2] by gldnbr2

Dec 14, 2007 (7:06 am)

Replying to: jbuck2 (Dec 13, 2007 7:59 pm)
Those of us who have been experiencing this problem are all fed up with Ford's inability and/or refusal to acknowlegde this problem. I posted a web site in an earlier post that has lawyers listed by State that deal with class action suits. You can also post a complaint at the same web site. I have already done this. I also checked where it asked if I would be interested in a class action suit. Doesn't seem like the BBB is of much help on this, because they do not get the true information from Ford. Ford has been lying to the BBB in that they claim their Mountaineers and Explorers that have this tendency are working as designed and are caused by the driver's characteristics! As we all know, Ford has posted a bulletin to the dealers stating not to "Attempt any repairs" on this problem and to wait for the next calibration, which was in mid November. It is a programming issue and I'm sure Ford has a problem trying to change it, because they risk screwing up emissions and probably fuel economy that have been set to governmental standards. So the result is Ford is stalling and fears a huge recall. My suggestion would be if we contact each other and give email, we can form some group that could start some type movement towards a class action suit. I'll wait to see what others on here will say.

#794 of 859 blinking light by sandiw

Dec 19, 2007 (6:24 pm)

Help! I just bought a new 2008 Mercury Mountaineer. There is a blinking red light on top of the dashboard facing the hood. I have looked all through the book and I can't find out what that light is for and why it constantly blinks. Can anyone help?

#795 of 859 Re: blinking light [sandiw] by hornet

Dec 19, 2007 (7:11 pm)

Replying to: sandiw (Dec 19, 2007 6:24 pm)
It's the car alarm. It blinks when it's armed, off when unarmed.

Messages Page 80 of 87

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