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Ford Explorer Mercury Mountaineer 2006 and newer

859 messages,  Last post on Feb 28, 2012 at 4:00 PM

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What is this discussion about? Mercury Mountaineer, Ford Explorer, SUV

Messages Page 80 of 87

#783 of 859 Re: follow up on 2006 harsh and abrupt shifting by 66isgr8

Nov 10, 2007 (5:51 pm)

I have had my 2007 Ford Explorer V8 in the shop 6 times for the abrupt shifting. They have reprogrammed a few times and replaced the megatronic controller (computer that controls the shifting). Just yesterday I had the new programming (the one they promised mid November) done (it just came out this week). So far, so good. It shifts a lot smoother, but I am not ready to "sign off" on this until I have a few weeks of smooth shifting.

#784 of 859 Re: follow up on 2006 harsh and abrupt shifting [66isgr8] by gldnbr2

Nov 10, 2007 (10:18 pm)

Replying to: 66isgr8 (Nov 10, 2007 5:51 pm)
I hope the new programming works on your Explorer. I've had the computer replaced as well and several new programs done over the past year, only to have the problem come back after a few hundred miles. That is the reason I'm working with the Better Business Bureau Auto Line. I'd rather have an arbitration hearing conducted in order to address this annoying issue. Maybe the more people who take Ford to this level, they will get more serious in attempting to find a permanent solution, not just a temporary fix.

#785 of 859 Re: follow up on 2006 harsh and abrupt shifting [gldnbr2] by 66isgr8

Nov 14, 2007 (7:54 pm)

Replying to: gldnbr2 (Nov 10, 2007 10:18 pm)
The new programming worked great for a few days (the smoothest the car has ever been) and now it is back to the same old abrupt shifting problem,

#786 of 859 Re: follow up on 2006 harsh and abrupt shifting [66isgr8] by gldnbr2

Nov 15, 2007 (6:43 am)

Replying to: 66isgr8 (Nov 14, 2007 7:54 pm)
Wow...just what I thought might happen. I am sure glad I did not take mine in for the latest "fix". Your post confirms my reason to take this to arbitration with the Better Business Bureau. I am so frustrated with Ford and their denial that this new transmission has a serious problem. They still claim that this abrubt shifting is the way it is suppose to work! I have to take a day from work and drive into a major city during rush hour to attend this arbitration, but now I am sure I am doing the right thing. Thanks so much for your reply. I hope more people with this problem will step forward. Good luck with your Explorer.

#787 of 859 Re: follow up on 2006 harsh and abrupt shifting [66isgr8] by hornet

Dec 02, 2007 (3:16 pm)

Replying to: 66isgr8 (Nov 14, 2007 7:54 pm)
Are any of you having problems with acceleration from a rolling stop? For example, you yield to traffic on a highway, letting a car pass, and then apply the throttle to accelerate from the ramp, only to have very little acceleration (as if the vehicle were stuck in a high gear and refuses to down-shift)?

#788 of 859 Re: follow up on 2006 harsh and abrupt shifting [hornet] by 66isgr8

Dec 02, 2007 (3:58 pm)

Replying to: hornet (Dec 02, 2007 3:16 pm)
Yes, I have 100% of what you just stated. There are times when the gas pedal is all the way to the floor and the car is barely moving. I have Ford Escorts and Toyota Prius' pass me up.

#789 of 859 little info by sacmtnr

Dec 02, 2007 (4:10 pm)

I spoke with my cousin this weekend. He is a parts manager at a MD Ford dealer. I asked him what the status is on the rough shift issues with the 6 speeds. He told me that his dealership has been unable to provide permant resolutions to the rough shift issues. This includes the new (early November) programing update put out by Ford. He said that Ford is putting very little money into R&D right now and is "cash poor" and will make every effort to NOT have to issue any type of recall on these transmissions. They are still going to try and resolve the issue with further programing. I guess if the first 4 times it doesn't work you might as well try 4 more. After all, the customers time is worthless so what does it matter how much you have to waste with repeated trips to the dealer.
My Mountaineer's shifting seems to be somewhat better. Although I'm not positive it's better. I may just be getting use to it now. I have not done the recent November update. Not going to make a special trip to the dealer for it. I'll just wait until the next oil change. Who knows, there may be 3 newer ones by then.
Repeating an earlier statement, other than the rough shift, I love this vehicle. Everything else about it is great and with 12k miles, all is still very sound and well.

#790 of 859 harsh and abrubt shifting by gldnbr2

Dec 11, 2007 (12:29 pm)

I have posted before about the harsh and abrubt shifting in my 2006 Mountaineer. Ford claims that how we drive creates this problem. If we roll threw stops or do double footed driving etc then this causes the transmission to shift harshly. This is actually in their own words! By reading other messages related to this it is obvious Ford does not want to acknowledge this is a design flaw for fear of recalls or whatever. Those of us who are having this problem need to banned together and submit complaints. A good place to do this is at http://www.autosafety.org/fileacomplaint.php. I just filed my complaint. I am looking into doing a class action against Ford who only sends the dealership recalibrations that only clear up the problem for a short time. Please let me know if anyone else is interested or experiencing the same problem.

#791 of 859 Jbuck2 by jbuck2

Dec 13, 2007 (7:59 pm)

Moutaineer power problems persist now I have gone through arbitration via the BBB and Ford. Now since I have gone through 6 fixes over 1.5 years wait for the next fix etc..... I have been denied because I have too many miles on the vehicle.Do I file a law suit who is a good attorney in Kentucky? What is the next move.What about a class action law suit? Is there any thing like that available to join? I'm sick of this...

#792 of 859 Re: Jbuck2 [jbuck2] by hornet

Dec 13, 2007 (8:07 pm)

Replying to: jbuck2 (Dec 13, 2007 7:59 pm)
Depending on your state laws, I believe it is after the first date/mileage of ford's notice of the problem, which includes the service order with your dealership. Did you report this as a problem within the alloted span of the limited warranty?

Messages Page 80 of 87

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