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Ford Explorer Mercury Mountaineer 2006 and newer

841 messages,  Last post on Nov 24, 2009 at 10:05 AM

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#770 of 841 Re: rough shift [sacmtnr] by jbuck2 Sep 27, 2007 (8:05 am)
Replying to: sacmtnr (Apr 01, 2007 10:10 am) My dealer has been working with the flywheel clutch or something like that . It allows the engine and the transmission to communicate. This can be adjusted and if it doesn't stay adjusted it can be replaced. When mine was adjusted the car ran like a dream for 2 weeks...then it went back to it's old habits. They have replaced the clutch thing recently but after three weeks they still haven't given the vehicle back to me yet....still test driving it.This clutch adjustment seemed to really help.
#771 of 841 Rough Shifting by gldnbr2 Oct 04, 2007 (7:17 pm)
I was wondering if anyone who has experienced the rough shift between 2nd and 1st gears, has had their vehicle fixed without the problem ever coming back? My 2006 Mountaineer V8 started acting up before 8500 miles and now I have 22,000 miles, and Ford has yet to come up with a permanent fix. They have downloaded several "fixes" that work for a few weeks, but the problem comes back. The transmission computer has been replaced, but that also lasted for about 2 weeks. The shift is so harsh, I feel like I have been hit from behind! I've been informed by Ford that a new download will be available sometime later in October or early November. The Ford representative said a replacement for the vehicle is out of the question, but they will give me an extended warranty. That will not help, because it is a leased vehicle and my lease ends at the same time when the warranty ends. Thanks a lot clueless Ford representative. When will Ford admit they have a bad 6 speed transmission? Any ideas or comments? Replies to this message: mschmal (Oct 05, 2007 4:30 am) kiawah (Oct 05, 2007 5:00 am) gldnbr2 (Oct 05, 2007 5:44 am) panzer (Oct 05, 2007 8:27 am) sacmtnr (Oct 05, 2007 4:11 pm)
#772 of 841 Re: Rough Shifting [gldnbr2] by mschmal Oct 05, 2007 (4:30 am)
Replying to: gldnbr2 (Oct 04, 2007 7:17 pm) You should seek legal advice.   Mark
#773 of 841 Re: Rough Shifting [gldnbr2] by kiawah Oct 05, 2007 (5:00 am)
Replying to: gldnbr2 (Oct 04, 2007 7:17 pm) I think you can be glad you leased it, as opposed to buying it. Couple approaches you can take.   1.) You can just stick it out for what I think might be another year for you, dump it and move quickly to some other manufacturer.   2.) Assuming that the lease is with Ford/Lincoln/Mercury, you can attempt to work with the dealer to let you out of the existing lease and replace it with another Ford product. I personally wouldn't buy another equivalent model (unless you're convinced you just picked up a lemon), but could shift to another model.   The dealership should recognize that in #1 you are walking and will never be back, which means no future revenue....ever. The advantage to them with #2, is that they have the ability to salvage the relationship with you, and lock you in to another 3 year lease with hopefully a much better vehicle. Assuming that vehicle is okay, then there is a reasonable chance they might even get another one. Replies to this message: gldnbr2 (Oct 05, 2007 5:44 am)
#774 of 841 Re: Rough Shifting [kiawah] by gldnbr2 Oct 05, 2007 (5:44 am)
Replying to: kiawah (Oct 05, 2007 5:00 am) Your advice is accurate. The dealer has been awesome in working with me on this problem. I know they have their hands tied when it comes to fixing the problem. Ford will not admit that there is a problem with many of their vehicles with this same problem. They only send downloads to temporarily fix it. The dealership has stated they stand behind me and will do whatever it takes to fix or replace the vehicle in the next month if the "new fix" does not work. It is Ford that I am upset with. They talk big about standing behind their quality product, but when it comes down to it, they will not do a thing if the lemon law is not followed to exact expectations. There is a lot more to this, but the bottom line is I'm very dissatisfied with Ford and this particular vehicle, and you are right when you say I'm lucky to have leased it, and I will be out of it in another year one way or another.
#775 of 841 Re: Rough Shifting [gldnbr2] by panzer Oct 05, 2007 (8:27 am)
Replying to: gldnbr2 (Oct 04, 2007 7:17 pm) I'm following this one. My 2006 V8 Explorer has somewhat inconsistent shifting, the 1-2 is sometimes a little abrupt, and the 2-1 downshift after a highway run is sometimes quite rough. I had the same problem with my previous 2004 VW Touareg with the 6 speed Aisin tranny. When the lockup unlocked when slowing down after a highway run, it would sometimes shake my world. The Explorer upshifts better if I accelerate moderately instead of slowly. The problem is that moderate acceleration in a V8 Explorer is pretty strong and not appropriate in many traffic situations. Mine was reflashed about 5,000 miles ago, and I think it's regressed some. They also did something to the engine management system that makes the car cough and sputter for a few seconds after I put it in drive, first thing in the morning. Clears up after about 100 feet. That was after I complained that it cold idled at 2500 rpm. Kinda wierd. I'll bring it up next oil change. Replies to this message: sacmtnr (Oct 05, 2007 4:11 pm)
#776 of 841 Re: Rough Shifting [panzer] by sacmtnr Oct 05, 2007 (4:11 pm)
Replying to: panzer (Oct 05, 2007 8:27 am) My 2007 Mountaineer still has some of these issues. Rough shift from 1-2 and 2-1 downshift is sometimes abrupt when slowing in a parking lot for example. I did have it reflashed at 5k (for the 2nd time) and it was somewhat better for a week or two, then back to it's old ways. I returned it to the dealer again and was told that Ford would not authorize any further repairs. Found this rediculious since the mechanic and service manager both had said it should shift better than it does. Then the mechanic told me that he had talked to a factory rep that told him if it shifted fine after the flash and then got worse it was my fault. WTF!! He said that it learns driving patterns and if both my wife and I both drive it that we have different patterns and we were confusing it. At this point I rolled up my pants and told the mechanic that if he was going to start throwing that much s..t around I didn't want to get my pants dirty. I then asked the manager if Ford's official position was that the rough shift was my fault. He refused to comment. 10k service next week, we may try again.   As a side note, earlier posts say that replacing the valve body will correct this problem. When I asked about that I was told that all 6 speeds made after July of 06 (mine included) already had the new valve body so other than reflash there was nothing left to do.   I plan on keeping the vehicle for a while so I'm hoping this issue doesn't get worse. Although if it got worse I suppose they would eventually have to do something. I just hoping that the 6 speed doesn't turn out to be a hibitual piece of crap.   Last note, aside from all the above whining, I love this vehicle and enjoy it every time I get in it. Just didn't expect a 35k plus vehicle to not shift smoothly.
#777 of 841 follow up on 2006 harsh and abrubt shifting by gldnbr2 Nov 01, 2007 (3:46 pm)
I have posted before about my concern over the intermittent harsh and abrubt downshifting of my 2006 Mountaineer. I have had to take the issue to the Better Business Bureau Auto Line. I would like to ask if others are still having the same problem with the transmission. Have any been fixed permanently? If so, could you let me know by responding to this post? I want to be sure both parties involved in this dispute, see that the rough transmission downshifting is not a single incident, but one that involves other Mountaineer's or Explorer's. Replies to this message: sacmtnr (Nov 03, 2007 8:56 am) pulleydog (Nov 03, 2007 7:08 pm) gldnbr2 (Nov 03, 2007 9:30 pm) kmceachern (Jan 14, 2008 10:41 am) and 1 more... champie (Nov 05, 2007 3:37 pm) gldnbr2 (Nov 05, 2007 4:12 pm)
#778 of 841 Re: follow up on 2006 harsh and abrubt shifting [gldnbr2] by sacmtnr Nov 03, 2007 (8:56 am)
Replying to: gldnbr2 (Nov 01, 2007 3:46 pm) I found this on several other Mountaineer forums. Apparently Ford will be comming out with yet another update in mid-November. Let's all hope this one actually does something.   "Special Service Messages   20005 2006-2007 Explorer/Mountaineer/Explorer Sport Trac -- various transmission shift quality symptoms - 6R60 Trans - temporary, do not attempt to repair   Some 2006-2007 Explorer 4DR/Mountaineers and 2007 Explorer Sport Trac vehicles equipped with 6R60 transmissions may exhibit various transmission performance issues. When compared to other transmission, some of the shift characteristics are different that previous models due to the 100% synchronous design of the 6R60. Customer concerns that exceed shift characteristics of like equipped vehicles which may include transmission engagement delay when shifting between P-D, N-D, and R-D, Delayed/Hesitation on 1-2 shift, 2-1 and/or 3-2 decel step in shifts. Hoot noise during cold 1st gear launches from transmission pump. TSB-07-13-08 has been deactivated in PTS. DO NOT ATTEMPT TO REPAIR VEHICLES WITH THESE CONDITIONS. ENGINEERING WILL BE RELEASING A NEW TSB APPROXIMATELY MID-NOVEMBER. Replies to this message: pulleydog (Nov 03, 2007 7:08 pm) gldnbr2 (Nov 03, 2007 9:30 pm) kmceachern (Jan 14, 2008 10:41 am) gldnbr2 (Jan 14, 2008 1:36 pm)
#779 of 841 Re: follow up on 2006 harsh and abrubt shifting [sacmtnr] by pulleydog Nov 03, 2007 (7:08 pm)
Replying to: sacmtnr (Nov 03, 2007 8:56 am) sacmtnr - you beat me to it. I was just about to post this info. After 8 months and about 10K miles, our '07 V-8 Explorer suddenly started downshifting (roughly) when slowing to a stop. We just brought it in last week and got the same info - TSB to be released in a few weeks.   This is our 5th Mountaineer/Explorer and the last 3 have had some form of transmission issue. And exactly why we have leased and not purchased. A real shame too - this last model was possibly going to be a 'keeper' - the best by far over any of the others we have had to date. Let's hope the TSB is more than just a temporary fix for a reoccuring problem.

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