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Purchasing Strategies - Questions & Success Stories

3884 messages,  Last post on Apr 08, 2009 at 1:08 PM

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What is this discussion about? Car Buying


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#3438 of 3884
Re: Help: questionnable sales tactics re: Prius? [dogboy8] by jmonroe
Jun 04, 2008 (5:27 am)
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Replying to: dogboy8 (Jun 01, 2008 7:59 pm)

We want the car, and can wait a little while.
 
I suspect you’re going to wait and wait and…
 
Since they are hot cars there is no incentive for the dealer to sell it to you for less than MSRP. I think they got you hooked with a low-ball offer and now expect you to cave. ‘mikefm’ gave you good advice, “go somewhere else, don’t reward that type of behavior”. It doesn’t sound like they are the only Toyota dealer in your area.
 
Call the credit card company and have them remove the charge. They’ve gotten requests like this countless times before and they know exactly what to do so you shouldn’t have a problem with that.
 
I'm not sure what to do next, and I’m not an experienced negotiator.
 
Now you know and as far as “negotiating” goes if you’re going to buy a Prius there ain’t any of that to worry about. It’s a done deal at MSRP.
 
Again, go somewhere else.
 
Good luck and let us know how you did.
 
jmonroe
#3439 of 3884
Dealing with a Mega-dealer by personatech
Jun 20, 2008 (5:16 am)
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Hi all,
 
I'm shopping for a midsize sedan to replace my Beetle TDI. The process has been a long one - I really don't know what I want as the "perfect" car has yet to be built . Anyway, very early in the process I contacted the Internet sales person at a Honda dealership who put me in contact with one of their salespeople. I met with this salesman, took an Accord Coupe for a test drive, and while driving mentioned that I was also looking at the Camry Hybrid, Malibu, etc. He said he could show me any of those as well since the Honda dealership was one of several megadealer outlets in the area. He even offered to let me A/B various cars on my list on one visit. Cool. That would make my life simpler.
 
A while later, I used one of those lead generator websites to get some quotes on a Camry Hybrid (not necessarily what I want, but I was curious how good a price I might get considering the current hybrid hysteria). They farmed out my quote request to a rep at this megadealer's Toyota location. When he called, I thanked him but noted that I was already working with Mr. X. The Toyota rep courteously suggested that he would be able to give me a better deal than Mr. X on a Toyota if I decided to go that route!
 
So, I'm now in a quandary. I don't want to step on anyone's toes and I want this process to be fair for all parties. Naturally, I also want to get the best deal possible. There may well be some truth to what the Toyota rep is saying because I am sure he is better trained with regards to Toyota products than the Honda fellow. When the time comes to establish a relationship, it may well be preferable to deal directly with a salesperson who represents the make I decide to buy. On the other hand, salesreps are like butterflies flitting from one dealership to another, so I may be putting too much credence in any kind of personal relationship with a salesrep. So... I'm soliciting your comments, perspectives, and experiences: should I contact each dealership directly and sacrifice some convenience, or should I work with the one rep who can show me everything I'm interested in?
#3440 of 3884
Re: Dealing with a Mega-dealer [personatech] by alamocity
Jun 25, 2008 (4:07 pm)
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Replying to: personatech (Jun 20, 2008 5:16 am)

I've seen on used cars where they will get a vehicle from another dealership in their group but not on a new car, certainly not to the depth you described anyway. I've been given the name of who to talk with at that dealership and they may actually call them for you but haven't seen where they offered to show you everything you're interested in. My guess is that the rules of that auto group allow them to do it so I'd be up front with each and see which on offers the best deal.
#3441 of 3884
by dtownfb
Jul 09, 2008 (5:11 am)
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I found this article this morning. While it doesn't exactly address Purchasing strategies, it does involve the purchasing process and some no-no's. I thought it would be a good read for some new to the car buying process.
 
http://money.cnn.com/2008/07/02/autos/dont_tell_salesman/index.htm?postversion=2- 008070309
#3442 of 3884
etiquette by robotb9
Jul 16, 2008 (6:51 am)
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I had an exchange of several email messages with a salesperson at a local dealer, trying to negotiate a price on a new car. I started out by emailing the generic sales address at the dealer, and he's the person who responded. We weren't able to agree on a price, so I told him I'd buy somewhere else and didn't hear from him again. I really didn't like dealing with the guy.
 
I'd like to talk to a different salesperson at the same dealership. How do I do that without stepping on the previous salesperson's toes?
#3443 of 3884
Re: etiquette [robotb9] by verdugo
Jul 16, 2008 (9:36 am)
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Replying to: robotb9 (Jul 16, 2008 6:51 am)

I don't understand why you would go back to the same dealership after you couldn't agree on a price. Why not go somewhere else like you said you'd do?
#3444 of 3884
Re: etiquette [verdugo] by robotb9
Jul 16, 2008 (10:33 am)
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Replying to: verdugo (Jul 16, 2008 9:36 am)

Because I don't want to cut myself off from that dealership just because a single salesperson and I didn't get along.
#3445 of 3884
Re: etiquette [robotb9] by dino001
Jul 16, 2008 (10:50 am)
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Replying to: robotb9 (Jul 16, 2008 10:33 am)

Remember it's not really salesperson who gives you the price, it's the management. Doen't mean of course they won't change their minds, but I would say demeanor of a salesperson is often a good indicative of the culture overall. In any case, I would not feel "sorry" if I asked for another person in plain "I worked with Joe XYZ, but I wasn't very comfortable, so is it OK I work with you/somebody else?". Hey, it's your money. Nobody can be a friend to all of us.
#3446 of 3884
Re: etiquette [dino001] by robotb9
Jul 16, 2008 (10:51 am)
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Replying to: dino001 (Jul 16, 2008 10:50 am)

OK, that's helpful. Thanks.
#3447 of 3884
Re: etiquette [robotb9] by verdugo
Jul 16, 2008 (12:47 pm)
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Replying to: robotb9 (Jul 16, 2008 10:33 am)

I realize I don't have the whole story, but if you weren't happy with the first price, I presume, you went to other dealerships, right?
 
The fact that you're thinking of coming back to this dealership seems to me that you weren't happy with the prices from the other dealerships. Maybe your expectations are too high?
 
Just my .02

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