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Smart Shopper Warranty Claims Administration
149 messages, Last post on Dec 01, 2008 at 1:04 PM
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I took my 2002 Mazda Tribute to a local Mazda dealer, not the one where I bought the car. The air bag light had come on. They diagnosed a bad seat belt pretensioner, which is covered under the 5 yr/60k safety warranty. They are charging me $94 service charge because I didn't buy the car from them, the repair itself is covered. They also had the audacity to remove the license plate frames from the selling dealer and put their own on. Is this common practice? I will probably write Mazda and complain, not that I'm expecting any action from them. The selling dealer moved further away from me and it is a real hassle to get there.
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Replying to: normkol (Aug 29, 2005 5:38 am) If you had Anything else checked out, they are allowed their diagnostic time. I could tell them where to put their L.P. frame, too! 
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Replying to: normkol (Aug 29, 2005 5:38 am) |
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Replying to: mitzij (Aug 29, 2005 9:47 am) |
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Replying to: mitzij (Aug 26, 2005 12:16 pm)
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Replying to: bargainbabe (Sep 22, 2005 12:29 pm) I would be interested to know what they do and don't cover on this plan. If you're in the mood to type a lot, post the coverages/exclusions, as well as what parameters they use for parts (OEM, aftermarket...) and labor (times/rates).
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Replying to: jdill (Aug 12, 2005 6:10 am) |
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Replying to: warrantyman (Oct 05, 2005 2:07 pm) I think I have the same problem. I bought an Odyssey 2001, back in 2001, after driving it for 75000 miles with no other issues, the tranny gave up. Did not know if it was canadian or not at the time (I thought they were built in Japan back then). Now they tell me it is gray Market! Althoug Honda America and Honda Canada both say there is a problem with tranny (All trannys are built in Japan) and they both extended the warrantee to 8 years/100,000 miles,But since I bought a Candian Honda in US, I am stuck with it. I can not believe Honda is doing this to the customers. This is very bad for Honda. I am about to write to Honda President. I have owned Honda cars in US since 1979. I think Kia and other Korean car makers are more sensetive an proactive these days. Please let me know if you have a link that I could complain to, in Honda Japan. I think the American and Candian subs are tranishing the Honda Japan image. |
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Replying to: farokh (Oct 21, 2005 9:47 am) would they warranty fix it? I live along the US-Canadian border and anyone I knew with a GM or Ford ex-canadian vehicle still under warranty would just take it to a Canadian dealer for a warranty fix...................... |
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