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Coupes & Convertibles Ford Mustang Ford Mustang (2005 & newer) Problems and Solutions 
1524 messages, Last post on Oct 24, 2006 at 9:05 PM
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Replying to: cccompson (Oct 13, 2006 4:47 pm) When they were looking at the car, the guy in the office came and told me that they did find a loose connector in the fuel system, and reconnected it. However, when my regular mechanic (who works for a Ford dealer who is not "approved" to work on American Fords but has been doing all of my Ford repairs for five years) called the mechanic who worked on my Mustang at the "approved" dealer, he was told that they found nothing, no loose connectors, and fixed nothing. All they did was reset the system. Oh, and it took them 3 hours to even look at my car for that 10 minutes as well, and they left me sitting there wondering what they were doing the whole time.  I'm forced to take my car to the "approved" dealer regardless of the fact that they are crappy service-wise and technically, because my regular dealer won't get paid for the warranty work that they do since they're not on the approved list. That's just wrong. I realize that American cars sometimes need special tools that German dealers may not have, but surely in a city the size of the one I live in, there's another dealer that can be found and put on the "approved" list. The dealer I usually go to is a small town outfit, and the owner doesn't want to pay Ford for all the fees and special tools that they'd require to be "approved" but there has to be someone else in the area that's big enough. 
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Replying to: lmm (Oct 13, 2006 12:36 pm) As to making the dealer fill it up, I'll try that too, but it's interesting that what I'm getting from Military Car Sales on this is that some owners just "live with it." Wrong answer, for me. I'm already considering what I'll do if they don't/can't fix the fueling problem. I'd love to tell them to buy it back, but I don't have a clue what the "lemon law" would translate to here in Germany, and I've no idea what I'd buy instead. If I was in the States I'd have more choices, and this was the same quandary I was in when I shopped for a car to begin with: I didn't want to go with another brand because I didn't want to hunt up another mechanic that I like (not to mention the German/English language thing), but now with Ford's "approved" list of warranty work dealers, that criterion is blown right out the window. I could shop for another brand of sports car, but I couldn't get the same kind of price for what I got the Mustang for with an Audi or a BMW. And, I definitely don't think I'd love the car as much.
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Replying to: 07stanglady (Oct 13, 2006 11:48 pm) I am one of the people that were interviewed for the Stars and Stripes article back in May. I can tell you that you will get NO help from Military Car Sales! They will not buy the car back. Owners are not just living with, we have no recourse over here. There are several people here at Ramstein that want to get rid of there car because of the fueling problem but Military Car Sales have said that they can't do anything but change out the tank! I also tried to make the dealer fill it up and don't you know, it was one of the few times that it actually worked without a problem! I have e-mail traffic from various individuals within the Military Car Sales organization and none of them have been any help. I spoke with a German lawyer and he said that I would probably have to hire an engineer that would be able to prove that the tank was defective. I am currently doing research to find out what it would take to sue Ford and Military Car Sales. |
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Early build 2005 Mustangs had a problem with premature fuel pump shut off. The tank was redesigned. The condition may be due to the fuel tank vapor venting system inside the fuel tank. If you are having this problem with 2006 - 2007 Mustangs, Ford claims that it is the pump that is at fault. Ford believes that some pumps deliver fuel at too fast a rate. Ford suggests that you try a different pump. Ford reminds that any modifications or alterations to the vehicle are not covered by warranty and are not recommended. This info is from the two TSBs that are related to the Fuel fill problem. However, the 2007 is suppose to be fine. Mark.
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Replying to: mschmal (Oct 14, 2006 10:01 am) I pumped at two different pumps the day I had the problem, one of which was a pump that I've used successfully prior to having the problem. I don't have a whole lot of options with regard to using a different filling station, mind you, since I can either get my gas at the pumps on the Army post, or I can get it at the Esso station with my gas coupons (or I can't afford to drive it with the prices of gas in Europe!). And the pumps are noticeably slower on the Army post than they are at the Esso, which is why I love to fill at the Esso with my SUV since the tank is big and it takes forever to fill on the Army post. I don't think I'll be getting my gas at the Esso for the Mustang, since the tank will probably choke at the first rush out of the nozzle. My vehicle is only a month old, and despite the fact that I love reading about everyone else's mods, I don't intend to add anything. I just want to drive it without issues, if you please. |
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Since it is fuel vapor that causes the problem, I was wondering if people noticed the pump shutoff to occur more frequently during warmer periods of the day. I know that you should try to buy your gas in the morning because during the day if its a hot day, the gas expands and since you are paying for volume, you don't get your money's worth... I think the problem also occurs more frequently if you try to add gas to a tank that is already half full or more. Mark. |
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Replying to: mschmal (Oct 14, 2006 10:01 am) I also think it's important for all of you to note that this is not unique to the Mustang. A couple of weeks ago I was getting my car filled and while there a guy with a brand new Corvette and someone with an SUV (I think it was a Suburban) were also having problems. The station attendant (in NJ we don't have self-serve) tried maneuvering the pump in different angles until those vehicles were filled. On a recent service apt. at the dealership I overheard a woman complaining about her Mercury having a similar problem.
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Replying to: 40yearswaiting (Oct 15, 2006 6:05 am) I realize that every car may have this problem at some point, no matter the make or model; my parents have an F-250 (or F-"something" anyway) that has a temperamental second tank. If they don't pump the gas in just perfectly, it locks and then they must wait hours to try to refill, because no amount of moving the nozzle around gets them anywhere. On my own Explorer, I had the pump shut off on me a couple of times, but just backing the nozzle out of the tank a bit fixed the problem immediately, and then I just pumped that way all the time and never had an issue again. If I can figure out what the trick is with the Mustang, I guess that's okay, but the impression I'm getting is that it's not consistent in what you have to do to get the Mustang tank to fill, even with each individual car. I absolutely hate things that don't act the same way all the time; either work properly, or have a workaround that's consistently effective, but don't give me the in between stuff, I just don't have time or patience to figure it out every time. I'm like that with computers, too. 
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Excuse my anger and my language, but this *&^%$#fg car is gonna get me killed! First was just annoyances, I can't put gas in it, the old vapor lock thing, I have to wait and wait to pull out into busy traffic, the old throttle lag thing, last week, I pulled out into traffic from a side street there was a car coming faster than I thought, so I hit the gas, well it took off like a trooper, then,,,,,,the transmission TOTALLY DISENGAGED.......just UP AND QUIT.....only lasted a few seconds, but geeeeeze a few seconds is all it takes for a semi truck to shove you off a damned cliff!!!!!!!! THENNNNN today pulling off the interstate off ramp, the car just "DIED" for a few seconds....I've never seen anything like it....it simply went totally limp so to speak, then took off so hard it jerked my head back. What if that had happened ON the interstate at 80 mph? I'd be toast! I"ve been reading this forum since I got my car, and I see a lot of you are having similar problems. My dealer is trying to get an address for me to as "high up" in Ford as we can go. Would you all join me in a writing campaign before someone is damaged WAY beyond simple annoyance? I love my car, but it's not worth getting run over for! 
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Replying to: sally_not (Oct 15, 2006 1:26 pm) When you say died, you mean the engine shut off? There is a TSB regarding throttle lag on certain cars after cruising on the highway then comeing to a stop haveing throttle lag.. This is caused by airbubbles forming in the fuel pump and the fix is to replace your fuel pump. Someone mentioned that you can recalibrate the electronic throttle also. I'm not trying to imply that something is not wrong with your car, I just wouldn't be surprised if there was somethign that someone was missing. I would strongly encourage anyone that is failing to get redress at the dealership level to try a different dealer. Ask around to find out if there is a dealer in your area with a particularly good service department. I've worked for dealers where the sales floor was A+ and the service department was F-. Mark. |
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