2009 Toyota Corolla

Replies to this message:
• mcdawgg (Apr 22, 2008 5:32 pm)

Replying to: smparker2 (Apr 22, 2008 2:32 pm)

Replying to: backy (Apr 14, 2008 4:18 am)

Replying to: mackabee (Mar 25, 2008 6:56 pm)

Hi Mackabee, i have a question for you since you work in a dealer, I bought my new 09 corolla and they installed a third party (AST) remote start / alarm which worked well in the first 2 weeks but started to over crank the engine after that, I asked the dealer so he referred me to the third party person who installed the system, i called him and asked him to remove the system from my car , he did. when i went back to the dealer asking for a refund he wouldn't give me and he want to install another third party system? they charged me $900 for that alarm - a rip off what should I do? Thanks\
 

Replies to this message:
• mackabee (Apr 23, 2008 9:01 pm)
  • broadken (Apr 29, 2008 11:07 am)
    • mackabee (Apr 29, 2008 11:55 am) and 4 more...
    • jilliew (Apr 30, 2008 2:01 am)
• jilliew (Apr 24, 2008 4:01 pm)
  • echo2001 (Apr 25, 2008 11:17 am)

Replying to: echo2001 (Apr 23, 2008 5:12 pm)

Oh echo you didn't!! I keep saying, don't buy third party alarms/remote engine starters. If something goes wrong and it causes other parts of your car to malfunction Toyota may not cover the repair.
900 bucks is a lot of money. You shouldn't spend more than 3-6 hundred for such a system.
The Corolla has a factory/dealer installed optional remote engine starter for 529.00 MSRP. I would talk to the service manager and ask them to install the factory one and refund you the difference. If that doesn't work then talk to the customer relations manager at the dealership. If they don't have one then call 1-800-GO-TOYOTA and have them open up a case number. Tell them what happened and what you want done. They will contact the dealership and someone will call you to make things right. If you haven't received the survey yet than hold it over their heads and tell them if you don't get any satisfaction TMS USA will hear about it. Surveys have gotten to be at the top of the list for dealerships as they affect everyone in the pocket book. Let us know how it goes. One more thing, which trim level Corolla did you get? S, LE, XLE, ?
 Mack
  

Replies to this message:
• broadken (Apr 29, 2008 11:07 am)
  • mackabee (Apr 29, 2008 11:55 am)
    • dd974 (Apr 30, 2008 6:03 am) and 3 more...
  • jilliew (Apr 30, 2008 2:01 am)

Echo, one other thing. I asked about the trim level as the Corolla S, LE, and XLE have a standard anti-theft system with engine immobilizer. I would just go ahead and get the factory remote engine start and hit them for the difference.
 Mack

Replies to this message:
• echo2001 (Apr 25, 2008 11:15 am)
  • mackabee (Apr 25, 2008 6:43 pm)

Replying to: echo2001 (Apr 23, 2008 5:12 pm)

Don't forget small claims court after you have exhausted other means.I don't know where you live but in CA you have one year to file and can sue up to $10,000 now. Be sure to keep every receipt and keep a log in a little note book of how it started and everything you have done, dates and times, etc. Nobody should allow themselves to be ripped off. . Good luck.

Replies to this message:
• echo2001 (Apr 25, 2008 11:17 am)

Replying to: mackabee (Apr 23, 2008 9:07 pm)

Replies to this message:
• mackabee (Apr 25, 2008 6:43 pm)

Replying to: jilliew (Apr 24, 2008 4:01 pm)