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Audi Q7

660 messages,  Last post on Oct 15, 2009 at 8:42 AM

You are in the Audi Q7 Forum. Your Hosts are steve_ & tidester

What is this discussion about? Audi Q7, SUV


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#621 of 660
Dreaded Vibration by 714cut
Jun 01, 2008 (10:11 am)
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Unfortunately mine has the vibration problem...dealer wants vehicle back to change out all wheels and tires. Not optimistic that will solve problem based on board feedback but have to go through the procedures. Vehicles I test drove had no problem and I took mine out for a short test drive. Didn't show up until on the way home at higher speeds. Rest of vehicle very impressive and dealer good so far. Will give me another Q7 until mine is right.
#622 of 660
Re: Fan contunes to run when the car is off` [nachi] by kerryjth
Jun 02, 2008 (5:16 am)
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Replying to: nachi (May 31, 2008 6:05 pm)

my experience is yes that is normal... also be carefule with cupholders .. the MMI system shorts out of you spill even a little liguid on it. It cost me $1000 to replace MMI ... Audi is very arrogant and accepts no responsibility so make sure you are very careful with your coffee... It was the MOST EPXENSIVE DD coffee i ever bought
  
enjoy the car
#623 of 660
Re: Audi Q7 steering vibrations [jbadams1] by kerryjth
Jun 02, 2008 (5:26 am)
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Replying to: jbadams1 (Jun 10, 2007 8:22 pm)

I have the same exact problem and the dealer has just about rebuilt the whole suspension and drive system ... It seemed to be fixed for about 30 days BUT it still is not right... the dealer claims it is NOW to spec and that I have to live with it... my sense is Audi does not want to admit they have a major issue .. I had a similar AUDI arrogance problem with the MMI system ... I Spilled a little liquid on it near shifter and the whole MMI had to be replaced - $1000 out of pocket ,,,,
 
My lease expires in 15 months so I plan to live with it as the dealer suggests and then dump it and buy a BMW... looking at X6 ... very cool hybrid
#624 of 660
BMW X6 - not a Hybrid by kerryjth
Jun 02, 2008 (5:45 am)
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Replying to: kerryjth (Jun 02, 2008 5:26 am)

sorry guys.. i was told X6 was hybrid but I think that is not true... Nevertheless looks like a great vehicle... plan to test drive this weekend ...
#625 of 660
Re: Fan contunes to run when the car is off` [nachi] by olma
Jun 08, 2008 (9:16 am)
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Replying to: nachi (May 31, 2008 6:05 pm)

Hello , yes it's very normal inlike as an other cheap cars like as Lexus ......Your Audi has water and oil cooling sistem which protects engine and transmission too ......If you will stop the engine of regular Toyo it will cause water boiling and the damage of cooling system after 2 years or so .......Audi an oposite of that , computer will analize the temperature patern and will run fans and an aditional water pump antil it's reach the mild and safe temperature .......Open the engine hood of 2-3 years old ToyHonda and Audi , you will see the difference ......in first case all the wires and pipes will looks baked and in second way youthful
#626 of 660
update by 714cut
Jun 08, 2008 (12:52 pm)
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My Q7 was in the shop for 2 days for the vibration with no success in solving it. I left the dealership with a loaner Audi. I basically have driven the vehicle to and from the dealership and that is it. Wheels and tires Road Force balanced, drive shaft rotated, drive shaft replaced, new wheels and tires put on and the problem is still there. Dealer is at a loss. He will contact Audi Monday to find out next steps. Not sure what I should be doing at this point and do I really want the vehicle at all?
#627 of 660
GET OUT !! by kerryjth
Jun 08, 2008 (6:45 pm)
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Like in those old HORROR movies when you scream at the TV screen for the people to GET OUT of the haunted house.... that is my advice to you on your AUDI... great car until you encounter problems - electrical , mechanical , suspension - you name it ... The end result will be the Dealer will try to fix it without spending beyond the AUDI allotment for that customer/repair ... Q7 has a high one but still not usually enough !! So then you will be told by the dealer that the car is to "SPEC" and that you have to live with it ...
 
NET NET the AUDI guys just do not care about american customers... once they have your money you opinion is uninteresting to them ...
 
SO G E T O U T !!!!!!!!!!!!!!!!!!!!
 
I will in 14 months when my lease is UP !!!
 
CAN'T WAIT !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
 
I hear BMW is the polar opposite !! Also BUICK has come a long way ...
 
GOOD LUCK in whatever you decide !!
#628 of 660
Re: GET OUT !! [kerryjth] by tidester HOST
Jun 08, 2008 (7:58 pm)
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Replying to: kerryjth (Jun 08, 2008 6:45 pm)

That was rather vague. What specific problems did you have and why would you think your difficulty with the dealer is more than just a local issue?
 
tidester, host
SUVs and Smart Shopper
#629 of 660
Re: GET OUT !! [kerryjth] by 714cut
Jun 08, 2008 (9:11 pm)
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Replying to: kerryjth (Jun 08, 2008 6:45 pm)

So far the dealer has been excellent, but obviously is at the mercy of Audi. My point and concern is that the vehicle is brand new-this is not a problem that has shown up, rather it has come that way from the factory. Will have to see what Audi says.
On consumer reports the Audi scores high in reliability, owner satisfaction and resale. This was a factor in my decision. I hope it's not an expensive lemon.
#630 of 660
Expensive Lemon by kerryjth
Jun 09, 2008 (5:41 am)
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I hope you do NOT have a lemon. I just went through a similar experience witha $5K TV from Mitsubishi.
 
I had researched TVs exhaustively. Consumer Reports rated Mitsubishi HIGH in reliability and owner satisfaction. BUT the TV kept breaking - in 18 months it was broken 8 weeks and it even broke the day before SuperBowl, it was a nightmare...
 
 I had a extended warranty from Circuit City BUT they too have an allotment from HQ (Mitsubishi like Audi HQ) on how much they can spend to fix it and they kept trying to do patches so they could avoid exceeding the SET repair $ limits.
 
Ultimately I went to Sr. VP at Mitsubishi in Japan to have the whole TV replaced. They even shipped the newer model for free... at this point my TV was actually 2 years old ...
 
NET NET the green eyeshade guys seem to run Customer Service at most companies these days so you are FORCED to be a complete abnoxious pain in the BUTT to get FAIR treatment !!!

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