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Coupes & Convertibles Porsche 911 Porsche 911
2052 messages, Last post on Dec 08, 2009 at 6:52 PM
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Replying to: mafitch (Sep 22, 2006 8:07 am) |
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| Wow, Habitat, you are getting different info. My sales guy showed me the "allocations" and which ones were 6 speed, which ones Tip. Further, he said March was the next Tip allocation for his dealership (though there are 6 speeds coming through every month). Regardless, if there's a December build, that's better than what I've been offered. I'll be interested to hear what the manager says. And thanks for checking it out for me! | |
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Can someone answer questions about computer faults in a 997? The manual is lacking. My new 997's battery discharged overnight. I'm not sure why but when I left the garage the engine fan was running. In the morning the battery was dead. The rear stabilizer was raised as well. I had left the key in the ignition; maybe that was what drained the battery. The key, of course, was stuck and couldn't be removed. And I couldn't open the front hood without battery power, and had to use jumper cables to the auxiliary electrode by the clutch pedal. (This a catch-22: if you're on the road and carry jumper cables in your luggage compartment, you can't get to the cables without a jump!) After recharging the battery with a trickle charger, the window wouldn't reset to fully closed upon shutting the door. According to the manual, after restoring battery power the window position can be re-stored in the computer by raising the window *once* and then raising the switch again. Having opened and closed the window out of this sequence, I wanted to repeat the process, so I disconnected the battery and re-connected it a few seconds later. This didn't help. I re-connected the battery two more times without success. After that a number of things went wrong. The PSM failure warning came on and went off about 12 hours later. The car alarm came on at 6:00 a.m. without anyone touching the car. I took it into the dealer and they found something wrong with the window motor, which they will replace. They also found 59 computer "faults" that they attributed to disconnecting the battery. They suggested I not disconnect the battery and also buy a battery conditioner. I found nothing in the manual about computer problems from loss of electric power. My questions: 1)Doesn't the computer have protection built in to protect against transients, and shouldn't it restore to a default state when powered up again? 2)If the Porsche tech needs to work a couple of hours to reset the computer when power fails, how do you deal with a dead battery out in the field? What is the local service guy supposed to do? 3) Does it sound reasonable that I caused the "faults" by reconnecting the battery, or is it possible that the car's computer (7 weeks old) has a problem itself? Thanks... |
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| http://www.nytimes.com/2006/09/24/automobiles/autoreviews/24AUTO.html | |
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i'm hoping someone might be able to help me out. i was sold a 2001 Porsche 911 Turbo with 5K miles as a CPO car in Jan 2006. the car has had several mechanical issues that date back to the purchase date, including a shimmy in the rear, malfunction gauges, and alignment issues. these were essentially disregarded on repeat service calls (blame was placed on tire PSI, road crown, etc) until this July when the dealership began to take me seriously. 4 alignments later and replacement of upper struts, verification that the frame is intact by an independent body shop, etc, and now the car apparently drives straight (i have been without the car for about 6 weeks and refuse to even touch it since the most recent work so i don't get blamed for any 'new problems'...all this while i pay $55/day to finance it and pay for a rental car myself in the meantime!). in the process of going thru this service mess, my disappointment led me to pry into the files at the selling dealership where it turns out that no CPO checklist was performed on the car before selling it to me. despite this, the dealership still stands by its commmitment that this is a CPO car and will not take the car back and refund my money. Porsche corporate customer commitment (anything but) has failed to answer my fundamental questions: 1. is the dealership OBLIGATED to submit the checklist to Porsche before Porsche grants a CPO warranty (which this car has per the Porsche computers)? 2. is the dealership OBLIGATED to reveal this list to the customer and have the customer (me) sign at the bottom of the form where it says "Customer Signature and DAte" thus verifying that i purchased a car with either no mechanical faults or with faults that have been repaired as documented within the checklist (i was never shown the checklist and to this day the dealership "cannot find it")? 3. what recourse does a customer have when multiple repairs are to be done on the CPO vehicle if the dealership continues to do the work without submitting warranty claims to Porsche (this is, apparently, why i cannot pursue this case as a lemon law case against the manufacturer, or so i have been told by the lemon law attorneys that have been following this for me)? i am at the end of my rope. i cannot tolerate anymore the non-answers and run around i get from porsche corporate asking who is somehow unable to tell me the answers to these questions. they have no one, apparently, that is in charge of verifying that the CPO checklists have been done before they grant CPO warranties, a fact that i have a hard time getting my mind around. what i know is that i purchased a car with so many problems that indicate that no one did a CPO check on it before they sold me it and now i seem to have no other recourse but to sue the dealership over fraud, for selling me a multi-owner car (yet another issue that i won't go into hear..that the car fax they gave me was from 2004!) that was never CPO'd. PLEASE. ANY HELP WOULD BE A BLESSING. david
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Replying to: drloman (Sep 25, 2006 4:36 am) As I understand it, the dealership is not dismissing it's responsibilities to repair the car under the CPO warranty. Your concern is that the CPO warranty was issued on a car that had known problems and/or was never fully inspected properly. Given the history of the problems you have had and length of time the car has been out of service, I would think you should be entitled to some additional compensation. And if there was either fraud or convenient neglect on the part of the dealership, perhaps a buyback is justified. As a side note, this is another reason I am skeptical of suspiciously low mileage vehicles. While this kind of incident could happen with any used car, for whatever reason or coincidence, I have heard of more very low mileage cars with "issues" than ones that have been driven regularly and have a well documented service history. A 5+ year old car with only 5,000 miles would have sent my red flags all the way up to the point I would have wanted complete documentation before buying. A little late for that now, but good luck in getting your problems resolved. |
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You could go here and check on the state you live in. http://123car.com/lemon/lemonbystate.html |
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Replying to: drloman (Sep 25, 2006 4:36 am) Someone should compensate you for the loss of use of the car due in large part to the pre-existing conditions. What is that worth? If you would be happy with the cost of the rental car, simply sue the dealer in small claims court. However, do bring a lawyer. The dealer already has one on retainer and their incremental cost to have him appear against you in court is zero. If you do go to small claims court and you are an MD (as I suspect by your screen name) work hard at trying to be humble that morning. Arrogance won't cut it. At the same time, ask Porsche for an additional year on the CPO given the "irregularities" in the CPO. This extension might be very easily obtained (no money would be coming out of anyone's pocket) and would definetely be much more valuable to you on a now six year old turbo than reimbursement for a rental. Good luck. |
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Well I have an interesting dilemma to resolve in the next few days, and could use help. My 2007 C2S is arriving in about 7-10 days. I have been called by the dealer asking if I'd be interested in "trading up" to a 911 Turbo. It seems that a gentleman who has a Turbo coming in late October has decided he doesn't want to spend that much and wants a C2S instead. My C2S, to be exact, so that he doesn't have to wait another 2-3 months. The deal would be that I could trade my C2S, which I had negotiated at $7,500 off MSRP, for a Turbo at $2,500 off MSRP. I'd lose $5k of my discount, but according to the dealer, I'd be the only person to buy a Turbo at any discount in the country. The Turbo is colored and configured the way I would like and will run about $40k more than the C2S. However, I am due for a one time bonus shortly that would make that additional amount pretty painless at this time. Any 911 Turbo owners out there that can comment on the car? I have driven the 911S extensively and an old 996 Turbo a few times. I would not trade the additional power of the 996TT for the better interior, handling (IMO) and overall refinement of the 997S. Unfortunately, I have not found a 997 Turbo to test drive first, and I can't wait to decide until this one comes in. All comments welcome.
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Replying to: redsoxgirl (Sep 30, 2006 4:00 am) |
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