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Porsche 911

2048 messages,  Last post on Aug 31, 2009 at 9:15 AM

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What is this discussion about? Porsche 911, Porsche Carrera GT, Coupe, Convertible


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#1739 of 2048
Re: You think you have problems?- [tagman] by habitat1
Nov 06, 2007 (4:43 am)
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Replying to: tagman (Nov 05, 2007 7:11 pm)

Appreciate the advice and be assured, I am far more excited about getting my new team of 4th grade girls ready for this basketball season than I am concerned about when I get my 911 back.
 
As for the drain issue, it appears to be real. Both service managers (selling dealer and servicing dealer) were familiar enough with the issue to be able to each accurately descrivbe, blow by blow, what happened as the water seeped in and affected the controller unit. And when I originally bought the car, I asked the sales manager, a former factory engineer, what to look out for or be careful about. Other than the typical break in instructions, the two things he mentioned were (1) do not stop/reverse the convertible top midway as this stresses the motor gears(either open completely or shut completely) and (2) make sure leaves and debris do not build up around the windshield cowl, as the drains can have a tendency to clog. FWIW, he raised and addressed the issue of the infamous RMS leak up front, before I asked, so I tend to trust his expertise and integrity.
 
I've been very diligent about washing the car at least once every two weeks, often every week. But here in DC, we are in a heavy pollen/seed/leave area and dry leaves and seeds tend to break up into small pieces that may have exacerbated the situation. Fortunately, even though the service indicator did not call for it, I had an early service done last fall at 9,000 miles. And then the regular service 2 months ago at 16,000 miles. That should support this being a warranty issue and not a case of service neglect.
 
Perhaps where you live, the pollen/leaves/dust situation is less severe. But call your service manager sometime and ask about the cowl drains. I'd be curious as to what he says.
 
Thanks again and don't worry, I'm not throwing out the baby with the rain water.
#1740 of 2048
Re: You think you have problems?- [habitat1] by tagman
Nov 06, 2007 (10:21 am)
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Replying to: habitat1 (Nov 06, 2007 4:43 am)

Here in California, I have not heard of anyone with the drain problem, but my exposure to other Porsche owners is limited of course, so I will ask the service folks during my next service interval about the issue, and see what they say. I'll let you know what they say when that happens.
 
I think this series of posts could prove to be helpful for a number of Porsche 911 owners, so that they can be aware of the potential for drain issues associated with the car.
 
Also, I appreciate the heads-up on the convertible top issue that you referred to... specifically about trying not to stop at midpoint during the opening and closing of the top... suggesting that to do so could cause a problem.
 
I had visions of the top being stuck in the half-way position and having to drive it that way! LOL!
 
Anyway, thanks for the valuable information, and I'll follow up with it in the future, and let you know what I find out.
 
Also, based on your post, I am glad to learn that you clearly have your life's priorities in the right order!
 
TagMan
#1741 of 2048
Re: You think you have problems?- [habitat1] by cal1948
Nov 07, 2007 (12:28 pm)
Reply

Replying to: habitat1 (Nov 06, 2007 4:43 am)

I'm a new 911 owner and your problems caught my attention. Just curious if you know why washing your car wouldn't create a similar problem. My interpretation of what happened to you was that the drain(s) clogged and the rain water backed up to a level that allowed water to seep into the dash area of the car. When I wash my cars the amount of water draining into the cowl area will more than overwhelm the drains, although I haven't washed my 911 yet so I don't know if this is the case with this car. Just wondering if I need to take any precautions when washing.
 
Thanks,
#1742 of 2048
Re: You think you have problems?- [habitat1] by ringleader6
Nov 07, 2007 (5:29 pm)
Reply

Replying to: habitat1 (Nov 05, 2007 1:59 pm)

Thought I would inform you that Porsche does not operate its Roadside Assistance, it is AAA when you call in. The way it is set up, you are not aware you are not dealing with an arm of Porsche, but with a subcontractor. AAA has a slew of providers and you get the luck of the draw.
 
As for the issue of the shortage of the black box, your service and parts managers can coordinate with the Porsche field service technical representative to have you one in two days if it is escalated for the field tech to make the repair. If not available in two days, he will cannibalize one for you....... Unfortunately, you have to go through this type experience to learn these things.......
 
You are correct, this is a warranty issue. If you are not satisfied promptly by your dealer, I can give you the correct contact at Porsche USA to get things moving.
#1743 of 2048
Re: You think you have problems?- [ringleader6] by habitat1
Nov 09, 2007 (4:27 am)
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Replying to: ringleader6 (Nov 07, 2007 5:29 pm)

Actually, when they called me back, "GE Financial Services", not AAA, pops up on the called ID for Porsche Roadside Assistance/Customer Service. I asked the manager about that and she verified that GE has the contract with Porsche. Which, in my experience, is a lot better than the fools that run AAA and will contract with anybody to tow your car. The towing company that was initially sent out to me has been officially removed from Porsches list and, according to a letter I received, Porsche is re-surveying all 4 area dealerships to confirm the capabilities and appropriateness of each towing company that remain on the list. Seems they are taking this incident seriously.
 
I will look into the issue of "cannibalizing" a controller unit, and appreciate that suggestion. My car is a 2005 model year, but hopefully there haven't been any changes in the controller unit that one from a 2007/8 wouldn't work.
 
Any contact referrals that you have had success with would be appreciated. Thanks.
#1744 of 2048
Re: You think you have problems?- [habitat1] by ringleader6
Nov 12, 2007 (7:40 pm)
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Replying to: habitat1 (Nov 09, 2007 4:27 am)

Did not see your response until tonite....Guess they have changed from AAA. I do not think any of the manufacturers but GM run their own show. If you were in the Southeast, I could give you the field technical reps cel number. Your service manager or parts manager can provide yours for you. They all are highly trained and experienced service techs, not a pr guy in a suit, carry their own tools, etc. and communicate directly with Germany in a problem like yours for next day delivery.
#1745 of 2048
Need Help Finding a Used 911 by dbarton7
Nov 24, 2007 (7:00 am)
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Hi there.
 
I am in the market for a used 911 in the $35K range.
 
Since I was a kid I always wanted one and now I have finally saved up enough cash to take leap but I do not know much about the various models and the pros and cons of each.
 
I want one that I can drive on weekends and that will give me the least amount of mechanical problems.
 
Can you please recommends which models I should focus on and the best places to look online for them?
 
Thanks,
D
#1746 of 2048
Re: Need Help Finding a Used 911 [dbarton7] by shulse
Nov 24, 2007 (9:36 am)
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Replying to: dbarton7 (Nov 24, 2007 7:00 am)

That is great news, very exciting. I just made the plunge this year and am glad I did. As an accountant, I understand the value of the used market. However, I didn't want to take the fun out of this dream. I bought new, and would recommend that or something within a few model years - currently the 997. All the trim models have subtle differences, other than the turbo. I'd suggest working with your local dealer, drop that investment of $35k into it, and float the balance. Just my idea and suggestion... happy holidays!
#1747 of 2048
Re: Need Help Finding a Used 911 [dbarton7] by thebrewguy
Nov 25, 2007 (3:49 pm)
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Replying to: dbarton7 (Nov 24, 2007 7:00 am)

Very exciting! As mentioned by another respondent, going new would be a ton of fun. However, if you want to avoid a payment, you should be able to get an excellent example of a 996 for your $35K. For example, I have an `01 Carrera 2 (996) with 59K miles that would fall into that price range (not that I'm selling). The 997 has a few styling changes that many people prefer including round headlights and a separate turn signal on the nose; looks more like the older 911's from the 70's and 80's. The 996's have an integrated lighting cluster. Some would argue that the stance of a 996 isn't as muscular as a 997 (at least not the stock stance) and I'd have to agree. It all comes down to personal taste (and sometime budgets). If you buy from a dealer, try to get a Certified Pre-Owned. That way you'll get at least a 1-year warranty.
 
Good luck in your pursuit.
 
Willis
#1748 of 2048
electrical system for 911 carerra 2 (year 1996) by porsche6
Nov 25, 2007 (5:56 pm)
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My windows, my spoiler and my sunroof stoped working at the same time. The car is garaged, never used in bad weather and has extremely low mileage Nothing unusual occured on the day that the systems failed .It does not appear to be a fuse (fuses not blown) although I exchanged one of them. As an aside, these systems are on three seperate fuses. Any suggestions for this apparent electrical malfunction.

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