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Ford Mustang Prices Paid and Buying Experience

1060 messages,  Last post on Aug 29, 2009 at 9:21 PM

You are in the Prices Paid: Buying & Leasing Experiences Forum. Your Hosts are car_man & kyfdx

What is this discussion about? Ford Mustang, Ford Mustang SVT Cobra, Coupe, Convertible


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#1025 of 1060
Re: Fix this FORD! [beerme1] by leeshuck
May 14, 2008 (7:31 pm)
Reply

Replying to: beerme1 (May 14, 2008 7:05 pm)

Hi Willy,
 
Assuming you have already been to the top management with the dealer in question, I would pursue escalating this to Ford customer service/management.
 
Make sure you have all you facts/communications documented and use written communications.
 
You may want to see if there is a consumer affairs department in Wisconsin and see if they can do something to assist.
 
I had a problem with an "Extended Maintenance Agreement" related to a new car purchase in California and was able to get the problem resolved with the assistance of a state consumer department. I got a runaround from the dealer initially since it represented profit that they didn't want to give up but it got escalated to the manufacturer's regional management and they took the appropriate action.
 
If you have a legal assistance plan at work you may want to run it by an attorney for advice/assistance.
 
The squeaky wheel gets the grease - persist and you should prevail.
 
Good luck,
 
Lee
#1026 of 1060
Re: Fix this FORD! [beerme1] by broncoles
May 15, 2008 (1:44 pm)
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Replying to: beerme1 (May 14, 2008 7:05 pm)

Hi Beerme1
 
 See if you can get in contact with a local consumer rights organization in your town of Buffalo, NY. Maybe a local news channel can air your situation and thereby bring the local media in. Ford, I’m sure would not like that type of exposure and with sales low at this time ( which probably brought this about) might come to your side.
I hope there was another individual who witness the various verbal conversations you had with this WI dealer.
 
Speaking about dealers, if there is an employee out there who is reading these posts and works for a Ford Dealership, I would hope that you might speak up and give some guidance to this individual and help bring fairness to this heart breaking situation.
 
Broncoles
#1027 of 1060
Re: Fix this FORD! [broncoles] by beerme1
May 15, 2008 (6:24 pm)
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Replying to: broncoles (May 15, 2008 1:44 pm)

Thanks Lee and Bronco.
 
There was nobody within ear shot to hear the dealer tell me that the car was never titled. Doesn't matter though. The car did come with the 0.0 finance and FORD is telling me that I am the only owner. So there is evidence enough right there of misdoings.
 
I did call the State of WI today and they are sending me a complaint packet. I talked to Ford again and they won't even give me their legal dept. address and told me that they will only give that out to a lawyer.
I told them if they reset my warranty to my day 1, May 8th 2008 I will be more than happy. They said again that they cant do it.
 
So I am in a really strange place right now with all of this and told them if I had known that I would be subject to this dealers flat out deception, I would not have flown from Buffalo to Milwaukee to be part of this. I did have other options.
 
 Just too bad I didn't think I needed to verify by Carfax a new car purchase. I believe a lawyer would be able to have some fun with this for the simple fact of what's on some of my paperwork that shame on me, I didn't pay enough attention to at the dealer. I have boxes checked that indicate the car has new factory warranty, is a demo, is a used demo, my esp is for 60 months 75K and that my esp is for 72 months and 75K. I did verify that with Ford that it is in fact the 72 months.
 
Friday I will offer the dealer one last chance to make this right, how I don't know, and they will reject any such notion and then I may say well you can take the car back to which they will decline and I will stew about this all weekend and then contact an atty.
All that for a lousy 14 months of warranty and I am even willing to forget about the second title if they reset the warranty. But that's not the way this is going. This is really uncool on both paties. The dealer in particular, but also Ford's reaction of basically telling me it is a dealer issue even though I informed them they are equally guilty of the deception in light of giving me the 0.0% on the new leftover 07.
 
By the way I notice a whistling sound whern the car is under medium to hard acceleration in second gear. any thoughts on that?
 
Thanks guys.
#1028 of 1060
Re: Fix this FORD! [beerme1] by euphonium
May 16, 2008 (9:42 am)
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Replying to: beerme1 (May 14, 2008 7:05 pm)

"
The car was previously titled as I found out, to the dealer who told me today that if some one who doesn't physically work at the dealership drives the car as a demo they have to title it in WI and that FORD is aware of this and that's why they tell me I am the first owner. CARFAX says otherwise andthat is not what they told me prior to me flying out there to pick the car up. They said "It's a new car although a demo and has NEVER BEEN TITLED"

 
I suspect a family member of the dealer drove the car and as such it was previously titled. My question is when you were doing business, signing papers, & buying the car, did not the dealer show you a WI title in the name of the original buyer and that buyer's signature releasing the title to you? Somewhere in the process you were duty bound to recognize such a document.
 
Were there "Dealer" plates or "Owner" plates on the car? If "Dealer" = deception!
#1029 of 1060
Re: Fix this FORD! [euphonium] by beerme1
May 16, 2008 (10:01 am)
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Replying to: euphonium (May 16, 2008 9:42 am)

Duty bound? On a new car purchase from a dealer? The dealer did not show me a WI title nor tell me the car was previously registered. Just the opposite.
 
The car was registered to the dealer as I found out on the registration receipt that was in the glove box. There was no buyer's signature releasing it to me. Carfax show the car to be a corporate lease for a period of 12 days. I'm guessing some went on a cross country trip or something like that.
 
And just to be clear.....DEALER DECEPTION regardless in light of the warranty start date at the very least on a new demo 07.
#1030 of 1060
2008 GT Premium Auto by nthony
May 16, 2008 (5:54 pm)
Reply
Got down to $24,630 + TTL.
 
08 GT Premium w/ Auto
The exterior package.. whichever includes the hood scoop
Shaker 500
48 miles
 
Sound like a deal? I was trying for $25,500 out the door. They let us walk but I told them several times I was not set on the mustang and wanted to try out the G8 GT before finalizing any offers.
#1031 of 1060
Re: Fix this FORD! [beerme1] by cccompson
May 16, 2008 (6:09 pm)
Reply

Replying to: beerme1 (May 14, 2008 7:05 pm)

Actually, this should be a pretty easy case because the fraud is so clear. The proof is that the dealer defrauded Ford (in declaring it new) in order to get you the zero financing. It logically follows that the same is true as to you.
 
You made a very reasonable demand relative to the warranty and it was rejected. Your only recourse now is to scream "fraud" as loud as you can. While it's not likely that the factory warranty will be extended, it seems to me that the dealer should, at a minimum, pay for all of the EW.
#1032 of 1060
2008 GT Premium by nthony
May 20, 2008 (6:08 am)
Reply
$25,500 +TTL
MSRP $31,988
 
Automatic Transmission
HID's
Interiour Upgrade
GT Appearance Pkg
Ambient Lighting
Shaker 500
18" two-tone Aluminum wheels (looks very nice with Vapor Metallic)
 
Houston, TX
#1033 of 1060
Need advice...should I buy now or wait? by xfilerguy
May 23, 2008 (10:07 am)
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I have the chance this weekend to buy a new 08 V6 mustang for $13,500. I know this is a really good price, but i'm apprehensive to pull the plug for several reasons. First, I'm worried about gas mileage and the RWD Mustang V6 doesn't get that great mileage from what I've read. Second, I'm concerned that the price is going to go down further, as the economy is in the tank. Should I wait until closer to Fiscal year End or July 4 weekend? What are the chances Ford would smack a bigger rebate on these puppies? I've always wanted a Mustang, but lately i've been investigating a 4 cyl Altima Coupe to get better gas mileage.
 
What does everyone think? Is it even worth getting a V6 mustang or is the GT that much better of a car?
#1034 of 1060
Re: Need advice...should I buy now or wait? [xfilerguy] by beerme1
May 23, 2008 (5:39 pm)
Reply

Replying to: xfilerguy (May 23, 2008 10:07 am)

Well despite the economy and the price of gas, I just bought an 07 V8 a couple weeks ago. I did so with getting a hefty incentive of zero percent financing for 72 months.
I would not have ever considered v6.

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