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Scion Accessories & Modifications

317 messages, Last post on Feb 22, 2009 at 11:22 AM
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Replying to: curious54 (Jul 29, 2006 11:26 am) |
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Everyone knows the Scion experience is you make a Scion your own by adding Accessories to the base car. But, be warned, if you ever have a problem with an “Accessory”, you will run into the most bizarre warranty issue I ever saw. I had a rattle, which was diagnosed by a Scion Dealer as a bad security system install job by the Scion dealer I bought the car from, and he wouldn’t fix it. I was told to bring it back to the dealer who installed it! After complaining to Scion Corp about it I got the following official response. -- "Dealerships are independently owned franchises who will warrant Scion supplied accessories that become necessary due to a manufacturers defect. However, they are not required to warrant another dealerships work. If you are experiencing concerns on your dealership installed alarm, I would recommend taking your vehicle to the dealership where you had the alarm installed.. ." Unlike a Toyota where you get factory options delivered with your new car, Scion makes you have a lame dealer install them. Then you can end up arguing with the dealer service manager about who did what if you have another dealer install any accessories. – Wake up Scion! – I’ve already sold my Scion if you didn’t guess. |
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Replying to: sdm69 (Sep 15, 2006 9:18 am) However, as a good will gesture I think the other dealer should have fixed it, since it was a factory accessory and not (I presume) an aftermarket product like a Viper system, etc. The fixing dealer could probably have wrangled a good-will adjustment from Scion. But if Scion intended to stiff the fixing dealer, or if you couldn't get back to the original dealer, then there's not much to be done but eat it and pay the other dealer to repair it.
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Replying to: Mr_Shiftright (Sep 15, 2006 9:47 am)
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Replying to: sdm69 (Sep 18, 2006 7:10 am) Now if the PART were defective and not the installation, that might be a different story---then you'd get the part replaced for free but the 2nd dealer would probably still charge you for the labor. Maybe you can work out some kind of 50-50 split and just get past this problem by compromise? Hope so. Good luck with it. |
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I am looking for something like H&A in the Honda world. A Scion dealer that sells online for a nice discount and has the install instructions (PDFs, usually) online as well. The idea is that BEFORE you order you see how much trouble it is to install the item. Maybe that dealer installed price is not so high after all? AllScion has some good prices and some instructions, but they do not sell OEM stuff. Thanks, Dennis |
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Replying to: sdm69 (Sep 15, 2006 9:18 am) |
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Well i have a 06 TC auto. I am am looking for a body kit. i did a little research so far and i so far o heard not to go through Krazy kustomz online. Does anyone else have any thoughts of who to go through or not????? |
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Replying to: mss (Aug 10, 2006 11:17 am) |
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My daughter just bought a 07 Tc, we had the dealer install the neon light kit, which lights up the floor and the cup holders, we feel sure that it is not installed properly as the light tubes are mounted below the dash panels, very , very easy to hit with your toe. in all of the catalogue pics, you can not see the tubes, they are up under the dash, but ours are hanging down way to and to top it off, we had not even taken delivery of the car yet, and the installing mechanic banged the door into the rack and put a dent in the door!!! we were sick.http://a332.g.akamai.net/f/332/936/12h/www.edmunds.com/media/townhall/webxi- cons/emotorcons/emo_sick.gif
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