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Smart Shopper Test Drives & Dealership Promotions
144 messages, Last post on Mar 10, 2006 at 9:02 AM
You are in the Smart Shopper Forum. Your Hosts are kirstie_h & tidester
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Replying to: ateixeira (Sep 27, 2004 12:50 pm) That's a bit diffeent than wasting a half hour of a straight commissioned salesperson's time.
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Replying to: isellhondas (Sep 27, 2004 1:56 pm) |
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Replying to: kirstie_h (Sep 27, 2004 8:24 am) 
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EXACTLY! Horse is dead, move on.
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Replying to: Sylvia (Sep 27, 2004 3:48 pm) |
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Kick it a few times to see. If it moves, it was just sleeping. If the flys take off, then settle back down, in a cloud of noxious fumes, it's dead.
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Replying to: andyman73 (Sep 27, 2004 5:33 pm) |
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About 20 years ago, I stumbled across a dead horse, and did just that, to see what would happen. Kids will be kids. What a smell!
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on this one, being a serial looker myself. Note that I browse a lot, but only drive if there is a chance that it wil lend up on my short list, or I'm helping someone else shop. I also go at off times (like a Tuesday at 11:00), and I'm often the only customer in the place. There are a few dealers where I know some people, and they just toss a tag in and let me go, so it really doesn't take them any time. I have also gone in just to look out of curiosity, and ended up buying the car (either that visit or later), even though I wasn't really planning to at the time. The problem , to me, is that the manufacturers and dealers have a different agenda than the salesperson (and remember who does the advertising). The $ folks want as much showroom traffic as possible, but the salespeople prefer to have only a few people wander in, and only the true "buying it now ones", since in a perfect world every up leaves in a new car. I think it might have been Macabee that had a saying about turing lookers into buyers was the mark of a real salesman, otherwise they are nothing but order takers. |
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<Devil's Advocate Position> Why is it of any concern at all to a customer how the sales person is compensated? As a customer (whether I'm buying a car, furniture or an ice cream cone) I figure it's not my business, and I could not possible care less. It is not in my interest - nor even on my radar - whether or not a sales person is able to economize the time spent per customer. If a sales person's compensation fails to adequately cover the time spent with potential future customers, that is an issue between the sales person and his management, and does not involve the customer in any way. </Devil's Advocate Position> I really don't feel quite that strident about it, but I'm guessing it is a fair summary of how about 90% of customers feel about it. I agree that joy-riders posing as customers are a nuisance that needs to be weeded out, but someone who is truly interested in the car for whatever reason deserves an opportunity to drive it whether he is buying today or not. I think sales people have to constantly resist the natural tendency to become quite jaded about their product. To them a car is the merest commodity, one inventory item of many, and of very little interest other than WRT a sale. To customers it is an expression of themselves, a place where they will spend a great deal of time, and a major financial transaction. Few people buy more cars in their lifetime than a sales person sells in a good week.
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