Last post on Mar 29, 2012 at 1:13 PM
You are in the Smart Shopper
What is this discussion about?
Oct 05, 2004 (6:59 am)
Absolutely Joseph, I quite often disagree with what a reviewer writes. You can't take their word for everything, you gotta sample things for yourself!
Schedule a test drive?
If you're seriously looking into that car, sure, by all means. If you are just casually shopping, I don't think I would. I'd just drop in.
#128 of 157 solicitations
Oct 05, 2004 (7:33 am)
Got a card in the mail from Volvo the other day. They are having a tie-in the the "Alex's dream" charity (the lemonade stand group, might be more regional). Anyway, if you drive something next weekend, they make a $10 donation.
So, since she is shopping, and the XC-90 is technically still on the short list, we will go and do our part for charity.
Oct 05, 2004 (8:14 am)
Mercedes did that with the Susan G. Kolman (sp?) Breast Cancer Foundation a while back. I drove every car they had there!
They made a donation based on the number of miles you drove.
Oct 05, 2004 (11:34 am)
BMW does those drive events too. At least they bring in cars to drive, and probably personel to help out.
#131 of 157 Re: Test Drive Question [kirstie_h]
Oct 24, 2004 (5:42 am)
You're right Kirstie. Having a customer call in advance, and setting up an appointment shows us that they're fairly serious about making a purchase, and that they are willing to spend time with us at the dealership, and willing to learn all about the vehicle they're interested in.
Too many times people come in and want to test drive cars for fun. After a while some of us tend to pre judge potential customers thinking that they're just here because they're bored, and so we end up with a missed opportunity, and the customer ends up with a sour taste because we didn't take them seriously.
#132 of 157 Being taken seriously
Oct 25, 2004 (6:33 am)
A lot of times, we buyers prefer that you not take us seriously. Then you will leave us alone why we walk the lot looking at the cars and trying to decide which model we might want to buy, just like I did this past Saturday.
#133 of 157 Re: Being taken seriously [bobst]
by kirstie_h HOST
Oct 25, 2004 (6:47 am)
Then by all means, don't make an appointment, bob. However, if a buyer is serious and would like to make sure the salesperson's time is at his/her disposal, and attention is undivided by competing demands, making an appointment seems to be the best way to ensure that this is the case.
There's a salesperson that I particularly like to deal with - in order to be certain that I can deal with him, especially as I already know I'm going to be buying from that store, I make an appointment. It also seems to make the whole process run more quickly, which I particularly like.
Roving Host & Future Vehicles Host
Oct 25, 2004 (7:44 am)
Dealers have it rough.
I want to be left alone to browse, even when I'm seriously shopping. When I am ready to buy I will make and appointment with the salesman I want to work with.
A guy in another thread complained that he walked the lot with his girlfriend and noone came out to serve him, so he thought he wasn't being taken seriously. I like it that way.
No two customers are the same.
Oct 25, 2004 (9:58 am)
Everyone should be greeted and solicited as to what help they want. If they want to talk, great. If not, they get a card and a "see me if you need anything". Not being greeted at all is unacceptable in any retail environment.
Oct 25, 2004 (10:18 am)
I like to give out "just looking balloons".....walk around with a red balloon that says just looking on it and you can browse all day without any pesty salespeople.