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Kia Rio

605 messages,  Last post on Nov 02, 2009 at 5:30 AM

You are in the Kia Rio Forum. Your Host is kcram

What is this discussion about? Kia Rio, Sedan


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#418 of 605
Re: A cigarette burn?!? [b3nut] by yeddo
Mar 22, 2006 (7:29 am)
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Replying to: b3nut (Mar 20, 2006 7:58 am)

Todd....good idea. The dealer was Evergreen Kia in Evergreen Park, IL.
 
I DID call Kia corporate in California and they told me that since their dealerships are individually owned, there wasn't alot they could do about it. I've already filed a complaint with the Better Business Bureau and the States Attorney. In the meantime, I'm putting miles on the car.
#419 of 605
Re: A cigarette burn?!? [yeddo] by chuck1959
Mar 22, 2006 (7:38 am)
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Replying to: yeddo (Mar 22, 2006 7:29 am)

I DID call Kia corporate in California and they told me that since their dealerships are individually owned
 
Aren't ALL dealerships individually owned, but still have to answer to the manufacter the represent.
#420 of 605
Re: A cigarette burn?!? [chuck1959] by yeddo
Mar 22, 2006 (8:11 am)
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Replying to: chuck1959 (Mar 22, 2006 7:38 am)

..that's what I thought. The gentleman I spoke to did say they were going to call the dealership and the district manager but over a week has gone by with no response from anyone affiliated with Kia. It seems to me that good business ethics would dictate that the customer should at least be kept in the loop to know what is going on. Guess not!
#421 of 605
Re: A cigarette burn?!? [yeddo] by chuck1959
Mar 23, 2006 (7:42 am)
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Replying to: yeddo (Mar 22, 2006 8:11 am)

That makes me a little nervous. I have 2 Rio Cincos (2002 and 2004). Although they have been trouble free, it makes me feel uneasy the manufacture doesn't stand by their product let alone thier dealers.
#422 of 605
Re: A cigarette burn?!? [chuck1959] by yeddo
Mar 23, 2006 (8:12 am)
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Replying to: chuck1959 (Mar 23, 2006 7:42 am)

I just think this dealer thought I wasn't going to make a big deal out of it cause I liked the car so much, it was the end of the day, I had to get to work, etc., etc.. My thought is: if they did that to me, what are they doing to other people? Like I said, whatever recourse I want is out of principle and I hope Kia corporate realizes how much bad publicity they're getting from this.
#423 of 605
Dealers, unfortunately by b3nut
Mar 23, 2006 (8:53 am)
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are often able to get away with crap and the manufacturer can't do a whole lot other than possibly pulling their dealership contract if a dealer gets completely out of hand.
 
Do keep calling them, though. And continue to file complaints against the dealer. I hate seeing a great up-and-coming carmaker saddled with bad dealers. I sure like my local dealer in Madison (Russ Darrow). Keep us posted on how you fare with it. Down with Evergreen! Boooo!
 
Todd in Beerbratistan
#424 of 605
Re: Dealers, unfortunately [b3nut] by yeddo
Mar 23, 2006 (9:06 am)
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Replying to: b3nut (Mar 23, 2006 8:53 am)

The sad part is I don't want to judge the car by the dealer....but......
 
thanks for your support!!
#425 of 605
Re: Dealers, unfortunately [b3nut] by chuck1959
Mar 24, 2006 (1:56 pm)
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Replying to: b3nut (Mar 23, 2006 8:53 am)

I sure like my local dealer in Madison (Russ Darrow).
 
My local dealer here in Houston...Performance Kia...is great also. Everytime I get service (which is not very often) they wash and do a light detailing of the interior!
#426 of 605
Re: Dealers, unfortunately [chuck1959] by yeddo
Mar 24, 2006 (2:06 pm)
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Replying to: chuck1959 (Mar 24, 2006 1:56 pm)

..oh yeah sure....rub it in.
 
Seriously though...that's good to hear. It's nice to know that there are dealers with integrity out there.

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