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Mercedes-Benz E-Class Diesels

570 messages,  Last post on Sep 06, 2009 at 6:25 PM

You are in the Mercedes-Benz E-Class Forum. Your Hosts are pat & karens

What is this discussion about? Mercedes-Benz E-Class, Biodiesel, Diesel, Sedan


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#388 of 570
Re: Having problems with 05 E320CDI [bduser] by gagrice
Jun 16, 2006 (6:59 am)
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Replying to: bduser (Jun 15, 2006 10:02 pm)

You might want to contact Pacific Biodiesel. They have had a couple run ins with MB over B100 in the E320 CDI. I know Willie Nelson uses B100 exclusively in his E320 CDI. If you have run it for that many miles it would be interesting to find out where they are coming from. As long as your source is up to ASTM D 6751, I think they are out of line not repairing your car.
 
http://www.biodiesel.com/
#389 of 570
Re: Having problems with 05 E320CDI [gagrice] by bduser
Jun 18, 2006 (10:25 pm)
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Replying to: gagrice (Jun 16, 2006 6:59 am)

It's tough getting anywhere with MB, because they refuse to discuss the issue with me. Their toll-free customer "support" employees will not let me speak with anyone else, and all they will say is that the warranty is not valid. I've never bought anything from a sleazier, more unfriendly company. It doesn't matter what the BD supplier (or anyone else, for that matter) says, because MB refuses to listen. Obviously, I will never buy another car from them, but they don't care about that. Their arrogance is amazing.
#390 of 570
Press request by KarenS HOST
Jun 19, 2006 (4:45 pm)
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A large local newspaper is looking to interview consumers who recently purchased a diesel vehicle and would like to talk about their car. Please send an e-mail to ctalatiedmunds.com no later than Thursday June 22, 2006 by 2:00 PM PST/5:00 EST containing your daytime contact information and the make and model of your car.
  
Thanks,
Chintan Talati
Corporate Communications
Edmunds.com
#391 of 570
B100 -> voided warranty -> oh well !? by elias
Jun 19, 2006 (5:18 pm)
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Replying to: bduser (Jun 18, 2006 10:25 pm)

why complain about voiding your warranty if you knowingly voided it by running B100? did you RTFM before driving the car or did you discover B100 was prohibited after cluelessly using it. either way it seems valid that the warranty was voided - at least on the engine. tough love!
but i hope MB would honor the warranty on your window-motors for example!
also please enjoy this parting bumper-sticker idea:
drink locally, attack globally.
#392 of 570
Re: B100 -> voided warranty -> oh well !? [elias] by gagrice
Jun 19, 2006 (8:07 pm)
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Replying to: elias (Jun 19, 2006 5:18 pm)

I have to agree. As much as I am an advocate of biodiesel, I don't think I would risk voiding the warranty on a $60k car. I am very curious if the biodiesel is the culprit and where the fuel came from. If it was made in some garage from old cooking oil, well that is risky. I don't know of anyplace here in San Diego that sells B100. B20 would have been a better start. MB has no problem with B5. I do think that MB would have to prove that the Biodiesel caused the failure.
#393 of 570
Re: B100 -> voided warranty -> oh well !? [gagrice] by blissful
Jun 20, 2006 (10:00 am)
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Replying to: gagrice (Jun 19, 2006 8:07 pm)

I don't think MB would have to PROVE that Biodiesel caused the failure. However, if you kept the parts they replaced, perhaps you could prove that it did not. Regardless, the question that is really telling is: Did the car no longer exhibit the symptoms with the newly replaced fuel system? If the symptoms persist, or recur, despite using non Biodiesel, then you have a case worth pursuing.
#394 of 570
Re: B100 -> voided warranty -> oh well !? [elias] by bduser
Jun 20, 2006 (10:17 am)
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Replying to: elias (Jun 19, 2006 5:18 pm)

MB NEVER told me I couldn't use BD. When I purchased the car, I specifically told the dealer that the only reason I was buying it was so that I could run it on B100. He never said I couldn't, and even nine months later, after I had the problem with MB and spoke with him about it, he still wasn't aware that the CDI shouldn't be operated on BD.
 
Read the manual? A few days after I received the car, I noticed that the manual and warranty guide that came with the car were for a 2006 E350, not the 2005 E320 CDI that I purchased. I called the dealer up and asked for the correct manuals. He said they were very similar, not to worry. Well, of course the E350 is a gas-powered car, so it made no reference to the use of BD. When I told the customer support person this he first blamed it on the dealer. The dealer said they just gave the package of manuals that came with the car from MB.
 
Nowhere on its website does MB say that the use of BD is prohibited. Nor do they tell their dealers to inform customers that BD will invalidate the warranty. This is willful deception. They believe there is a problem with BD, but won't tell anyone, and won't make the information public.
#395 of 570
'06 E-320 hesitating, shaking at shut down by chereathey
Jun 22, 2006 (12:37 pm)
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This E-320 cdi is our first diesel. I don't recall detecting hesitation on the test drive. Also, I'm noticing a little shaking when I shut the car off.
I've had the car less than a week, ordered it new. (It developed these things while on the original tank of fuel). It has less than 250 miles on it. If this is normal for a diesel, I guess i can live with it. It just doesn't seem like it's performing right to me. What do you say? When you accelerate, does it take a second or 2 to respond?
Thanks, Chere
#396 of 570
Re: '06 E-320 hesitating, shaking at shut down [chereathey] by peakoiler
Jun 23, 2006 (5:26 am)
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Replying to: chereathey (Jun 22, 2006 12:37 pm)

Congrats on your purchase! I'm sure you will enjoy the car and it's 30+ MPG. The slight shudder when shutting off a diesel is normal. The delay of a second or two that you have when accelerating is probably due to the car's transmission being in "comfort" mode 'C' which has the car accelerating from second gear (hence the hesitation). Try selecting 'S' "sport" mode (which has the car accelerate from first gear) and you will find much less hesitation and in my opinion better performance. The C/S switch is by the transmission shifter.
#397 of 570
Re: '06 E-320 hesitating, shaking at shut down [peakoiler] by chereathey
Jun 23, 2006 (7:15 am)
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Replying to: peakoiler (Jun 23, 2006 5:26 am)

Thanks very much for your response. I do know about Comfort and Sport settings and it's been in Sport from the beginning.
The hesitation happens starting out in D-1 also, but not every time.
In researching, I've read a couple of negative things about a left foot braker. My husband (drove the car initially) is a left foot braker and I'm wondering if that messed something up initially with the "computer driver learning" process (if there is such a thing).
Do you know anything about this left foot braker issue?
We have an apt. on Monday morning to have it checked out.
Thanks again for your post.

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