Last post on Nov 07, 2013 at 4:56 PM
You are in the Chevrolet Impala
What is this discussion about?
Chevrolet Impala, Sedan
#3359 of 3636 Re: B Pillar Trim Clear-coat Peeling [cnw]
Sep 05, 2008 (4:59 am)
Has anyone had any problems with the clear-coat finish peeling/flaking from the B and C pillar trim? My 2006 is almost three years old and has started loosing a considerable amount of the clear coat from those trim pieces on all four of the doors. I'm going to mention it to the dealer the next time I'm down there. I don't expect they will do anything about it; I'll probably end up spraying a new coat of clear on the pieces--if I can figure out how the come off. Clark
I purchased my '06 Impala new 2 years ago. 31,000 miles now and these pieces are also just starting to peel and discolor on mine. As long as you are still under the 3/36 warranty, you may be able to get them replaced under warranty. A friend had this happen on her '99 Pontiac Grand Am shortly after she bought it, and the dealer replaced the pieces free under warranty.
For '08, Chevy went to a duller black finish for these pieces. Probably for the reason we are experiencing. If you were to buy the '06 pieces yourself and try to replace them, the front door appliques are ~$35 each. The rear door appliques are ~$45 each. So you would be looking at about $160 for all four pieces. I am not sure how they come off, but I can't imagine it would be all that difficult. In fact, with the piece being called an "applique", it may just be a piece that is held on with 3M body tape. The old piece probably peels off, the old tape residue cleared off and the area cleaned with alcohol, and then the new piece just sticks on. I am just speculating on that, but it makes sense.
#3360 of 3636 Re: B Pillar Trim Clear-coat Peeling [ryster]
Sep 06, 2008 (4:52 pm)
Ryan--Thanks for the info. I'll have to reference your experience and that it is not an isolated occurrence. I've got a good dealership and they may very well accept it as warranty related. Thanks again, Clark
#3361 of 3636 Re: B Pillar Trim Clear-coat Peeling [cnw]
Sep 07, 2008 (6:38 am)
Your post got me thinking about these pieces again, so I called my Service Manager. He said they can look at the pieces that are peeling. If there is no obvious sign of previous body work, they would be replaced under warranty. I imagine your dealer would be similar.
I have also talked with other '06 Impala owners and most, if not all, are experiencing peeling of these pieces as well. So it seems to be a common problem.
This is what mine currently look like, but it is only happening on the driver's side:
#3362 of 3636 Re: B Pillar Trim Clear-coat Peeling [ryster]
Sep 08, 2008 (5:27 pm)
Ryan--I'm definitely going to follow-up with my dealer. I appreciate your feedback and the pictures. Mine is exactly the same, only spread more extensively. I'll keep you posted regardijng the outcome. Clark
#3363 of 3636 Re: B Pillar Trim Clear-coat Peeling [ryster]
Sep 12, 2008 (4:43 pm)
Ryan, I stopped by the dealer today and had them take a look at the B and C pillar trim pieces. No quibblying, no fuss--they initiated the action to replace all six pieces. They should have them in next week. They are also going to replace the ISS. It has started making the proverbially noise again; first time was when the car had only 600 miles on it. Once again, the dealer and service manager initated the action to replace, All I had to do with each of these repairs was mention that there was a problem. They were immediately in the mode of fixing it. My Impala is a 2006, purchased in Dec 05, with 24,070 miles on it. I am extremely pleased with their responsiveness. Clark
#3364 of 3636 Re: B Pillar Trim Clear-coat Peeling [cnw]
Sep 13, 2008 (4:37 am)
That is wonderful news! I ordered some carbon fiber appliques to put over mine. When they arrive, if I don't like them or the potential fit of them, I am going to send them back and then go to the dealer for resolution.
Ideally, I would like to get the '08 model year pieces as replacements. They have a flat black finish and would be less likely to peel/delaminate.
Please let me know how the replacement of your pieces goes. Did the dealer indicate how invasive the replacement would be and/or how long it would take to switch them out?
#3365 of 3636 Re: B Pillar Trim Clear-coat Peeling [ryster]
Sep 14, 2008 (4:07 pm)
Ryan, The dealer indicated that it would take less than a day to complete the ISS change and the B/C pillar trim fix. He did say that the trim comes in "white" and has to be painted black and then clear coated. They will do all that prior to my giving them the car. The body shop then just changes the trim pieces. He implied that the pieces were held on by "3M tape" or glued in place. I asked them regarding the ability to use the '08 trim piece; he said he would discuss it with the region office; since it was warranty work he couldn't say which way they would go. I like the looks of the '08 pieces as well, but since warranty covers it, I'll take whatever it is. Clark
#3366 of 3636 Re: B Pillar Trim Clear-coat Peeling [cnw]
Sep 18, 2008 (9:02 am)
I had discovered that my pillar pieces have clear-coat peeling also on both sides of the car, but I am past the warranty by about 4K miles. It looks horrible and is on the B and C pillars. Since I was refused service even before the warranty ran out and have court action pending, I'm sure GM nor the dealer would be willing to replace them at no cost. I had not visited the site in a couple of weeks. I was pretty surprised to check back and find others are having this same problem. If enough are having this problem, couldn't it be cause for a recall or some type of resolution? That happened before with paint issues.
Sep 18, 2008 (9:04 am)
I might ask if anyone has experienced this radio issue. Twice in the last month or so I have started my car and had my radio momentarily blare sound. The problem is, both times the radio was turned off. I thought the first time, it was a fluke, but then it happened again about a week ago. I had not had the radio on driving in that morning, but when I went to leave work and started the car, the radio blared briefly and then went silent. I think I have a ghost.
#3368 of 3636 Re: B Pillar Trim Clear-coat Peeling [wbowl99]
Sep 18, 2008 (6:44 pm)
Wanda, I realize your situation is unique, but based on Ryan's comments and the experience you, I and Ryan have personally had, this clear-coat peeling is not an isolated occurrence. It also appears that Chevy/GM is aware of it vis-a-vis the change in the texture/finish of trim pieces for the 2008 model year. If I were you, I think I would attempt going to the dealer once again--if nothing else to further document their refusal to provide service for a known/acknowledged problem. If they work with you, you get the trim replaced; if they don't, it's an additional data point in your lawsuit. I don't envy you in the situation you have; I'm glad my dealership is responsive to "customer service". Good luck and keep us posted. Clark