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SUVs Chevrolet Equinox Chevrolet Equinox Maintenance and Repair
1523 messages, Last post on Nov 17, 2009 at 5:23 PM
You are in the Chevrolet Equinox Forum. Your Hosts are steve_ & tidester
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I posted this on town hall, I will also post it here, I have 3500 miles on my Equinox, my average mileage is 19.6 and that is 85% highway miles. I complained to my dealer at 350 miles he said there was nothing he could do. Told me to contact GM customer service, which I did, they tried to tell me that most people just fill up and never pay any attention to there mileage, and they make no guarantees on mileage, tried to blame it on epa testing, EPA has not even tested this vehicle. on the GM web site is says 19 and 25 determined by gm testing, they said they would turn it over the the BBB, but that nothing would happen. A week later someone from GM called saying they would do nothing and said I could go thru the BBB process but they won't do anything. I told him GM is guilty of false advertising. I have always been a GM person, I have never owned another brand in 40 yrs of driving, I even sold Chevy's for 3 yrs. a long time ago. No wonder Honda and Toyota are taking away much of GM's business, they have lost touch with the buyer, no customer satisfaction and it takes an act of congress to fight and fight to get anything fixed at a dealer, doesn't really seam to be the dealers fault, seems like they can't get information or parts from GM. I do not have the smell problem some of you are addressing, at least not yet and I have 3500 miles on it. Some of the other post's talk about the real bad road noise on rough roads or concrete roads, yes I have that problem too. GM should know better putting 60 series tires on a vehicle with struts and a unibody. The noise just radiates from the tires to the struts into the one piece body and amplifies it. It is really bad, GM should know better, that is why pickups ride so good and are so quite, 70 series tires act as shock absorbers and with a seperate frame with isolation biscuites they ride nice and are quite. The Nox drives good, looks good and has plenty of power but the short commings make it a looser unfortunately, If I got 23mpg or so I could live with it, and almost as bad is GM's lack of concern as I told them I was just one owner, I am sure there are lots more out there with the same concerns. That they should check with engineering to see if they knew about this problem and if there was a reprograming change to fix it. |
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| Tomorrow I will drop it off for the third time to see if they can come up with something. I spoke with GM Customer Service Mgr., she listen and suggested that I bring it in again. I told her I wanted another car. We'll see what happens. I'll keep you posted. | |
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Replying to: tracyh (Jul 11, 2004 7:08 pm) |
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Thanks to all that have responded to me and I am sure lots of others that have been very dissapointed by the poor gas mileage. I hope the mileage improves with more miles, I am at 4000 now, and last tank was 18.8 mpg. I am thinking about going to synthetic oil, I check my tire pressures and don't drive over 70, yes I use air conditioning, it's only 100 today. I have a call into the GM dealer rep. On another note, kinda funny the vehicle has no clothes hook on either side of back door, I have never seen a car or truck that didn't have a place to hang clothes, must be an over site, because they spent so much time working on getting good gas mileage. (ha ha) Other than these problems I have had no other problems. I bought this Nox May 21st. Thanks |
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Replying to: tracyh (Jul 14, 2004 6:51 pm)
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| also keep in mind that using AC is a big gas-eater. You'll lose 10% right there. It takes horsepower to drive an AC compressor, and gas to make horsepower. EPA estimates don't even calculate wind resistance, much less AC use. | |
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Replying to: outdrsman69 (Jul 15, 2004 4:33 am) ARGHHHH..!!!
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Well I had it back at the dealer again, they discovered there was water getting into the well where the spare tire is stored. Of course I also discovered that the spare tire is not a tire but a donut. My fault I should found that out before I bought the beast. Anyway, I told GM that I want to take steps to get rid of this car. I feel that it has water damage and that the smell in all likelihood would never go away. She checking what needs to be done, it should be interesting to say the lease!
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Replying to: nancys1 (Jul 16, 2004 2:18 am) |
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When I first got my Montana, the carpet was always wet in the back and when I opened the jack department it was full of water. Turns out it was leaking though the hatch where the wire harness was. I now have a leak under the carpet on the passenger side in the front. I am getting quotes on an Equinox as we speak so not too thrilled to here about your water problems in the spare tire well. Can GM not make a water tight vehicle. Has any one else had water in the back tire well of their Equinox?
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