Last post on Nov 19, 2013 at 12:09 PM
You are in the Chevrolet Equinox
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Chevrolet Equinox, Electrical, Engine, SUV
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#1647 of 1701 Re: equinox performance [gmcustsvcsarah]
Oct 16, 2012 (8:38 am)
I have been having issues with my 2006 Chevrolet Equinox as of the last 10 months or so (Only finding out 2 weeks ago, there was a Technical Service Bulletin for the exact issue I've been having, extending the warranty for the part (not by enough for me apparently), 7+ months AFTER having the issue start on me.
Basically the classic blend door issue, where I now have no heat in my car. So when my wife takes my son to school, and then goes to work in her vehicle, the window now doesn't de-fog properly, as well as it being as cold in the car as it is outside (Sometimes even colder, because the only way to keep the window from constantly fogging up is to keep the cold air blasting on the windshield.., even then it doesn't work well). I have taken it to a local dealership, as well as have a case open with GM, but I was informed this morning that they will not help me, and I cannot afford to pay the $1,500 repair bill they are charging for it all.
So it's either I get help fixing it, or I will be trading in my car and never looking at GM as an option again. And to think, I was originally thinking of trading this car in later on for my wife for a brand new Equinox or Traverse.. I think I'm going to second-guess that one now. If this didn't cost so much (Labor time anyhow), I bet they would have recalled it, as it's a wide-spread issue, as well as being a safety hazard.
#1648 of 1701 Re: equinox performance [rsills82]
Oct 16, 2012 (10:03 am)
If you wanted to forward us either the last 8 digits of your VIN or your case number (71-**********), we could check into this further to see if there are any alternative options.
Sarah, GM Customer Service
#1649 of 1701 Re: equinox performance [gmcustsvcsarah]
Nov 09, 2012 (3:18 pm)
I don't have the last 8 of the VIN handy right this second, but I have heard back from senior representatives (Including a regional GM person), as well as Sunset Chevrolet here in Sumner, Washington that they won't do anything to it, even know it is a defect, not a wear and tear part.
#1650 of 1701 air blend door
Nov 13, 2012 (1:01 am)
My wife's 06 equinox just lost the heat a couple of weeks ago. after checking the internet i called the gm customer service line and found there is an extended warranty for this for certain vin numbers. as long as the hvac system works( vent/floor/def) selector but no heat comes from the vents and under 10 years 120k. her car qualifies.
I can hear the door actuator move with each click of the temp selector, meaning the actuator has traveled beyond its intended range and broke the plastic drive lug off the door causing it to stick in the last position selected.
Its at the dealer with 119,818 miles on the clock. hopefully they will fix it and not try to claim its not covered
#1651 of 1701 Re: air blend door [leon82]
Nov 13, 2012 (8:30 am)
We hope that all goes well with your wife's Equinox. As you are already working with our Customer Assistance Center it is best that I allow you to continue working with your current agent to avoid any confusion, but if you had any immediate questions I'm available!
Sarah, GM Customer Service
#1652 of 1701 Re: air blend door [leon82]
Nov 13, 2012 (8:47 am)
Yeah that's the weird part.. I was diagnosed at a local 5 star, they said that's what the problem is with ours. Our heat doesn't work, but it makes no noise at all when I switch between warm/cold, it's as if it just doesn't work.. so that makes me want to check out and see if it might be something with the gauge being stuck closed or something maybe.. hmm. It stopped working almost a year ago (When we were below the mileage part), but GM took too long to post the service bulletin extension for the whole thing, and when i recently worked with several reps from GM, I was told that I was SOL. The final dude on the phone was falling asleep halfway through the conversation, not even paying attention to what I had to say. The only one who went out of their way at all, or seemed to care one bit was the first guy that I worked with (Vince).
I will never buy a chevrolet product again, this should be a mandatory recall, as at night time when it's cold outside, or anytime it rains, we can't drive our car. My wife has to take our Autistic son to school in the mornings, and we have to figure out other arrangements now because of this, and because of his care, we can't afford to spend $1,500+ that they quoted me to fix the problem.
Nov 14, 2012 (7:43 pm)
My wife has a 2005 AWD Equinox, I just noticed a vibration at just above 70 mph, stops below that. Jacked it up and found the driver side rear CV joint has play in the differential housing (the joint is OK). Are there replaceable bearings in the housing? Thanks
#1654 of 1701 Re: Vibration [ron_at_ncfd]
by MrShift@Edmunds HOST
Nov 16, 2012 (8:43 am)
you might be barking up the wrong tree here. First off, get a proper tire balance. I don't think your vibration is axle related, as that would cause vibration at a much lower speed, and it would not "go away' now and then. The play you feel might be another problem, or could be just normal wear and tear.
#1655 of 1701 Re: Vibration [Mr_Shiftright]
Nov 16, 2012 (9:29 am)
Shiftright, thanks but its not tires. The 1 inch of play in the differential housing and the CV joint, shake in the floor (rear of vehicle) and not in the steering wheel points me to the read end. My question is here because I have not found a GOOD parts breakdown of the differential. Is the CV joint/diff connection supported by replaceable bearings, sleeve or just an aluminum housing that's shot.
#1656 of 1701 Re: Vibration [ron_at_ncfd]
by MrShift@Edmunds HOST
Nov 16, 2012 (10:04 am)
Hmmm...I searched ALLDATA but I can't find a good blow-up of the rear diff either. It's interesting that they don't list "vibration" as a typical symptom.
Before we dig into that, have you checked the support bushing for the differential housing?
how about the driveshaft, for a u-joint problem?