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SUVs Land Rover Land Rover LR3
4512 messages, Last post on Aug 06, 2009 at 3:42 PM
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Replying to: roverfish (Nov 04, 2008 8:04 pm) I would be really, really careful with 3rd party warranties. They aren't worth the paper they are written on. I had one on my 2003 Expedition EB, and I got the best one available. It supposedly covered all the AC components, including the rear AC. Except for the $800 worth of parts and labor that broke on mine. It covered the electric windows, except the part of them that broke on mine. The switches yes, the switch controller module, no. So if a switch went bad, I would have to pay $100 deductible to replace a $20 switch plus labor, which came to $120. The controller is a $350 module, plus labor, and not covered. Get the picture? They make it look really good by having a long list of parts. Most of them with familiar or important sounding names, that are covered, so it gives you a warm fuzzy feeling that you are in good hands. But these are the most reliable components, that almost NEVER break. A manufacturer's extended warranty is infinitely better, because athough yes, they are pricier, and designed to make a bit of extra $$ on the back end of the sale (The salesman gets no comission, the back office does), they also cover the important components likely to fail during the warranty period to keep the vehicle in good running condition. This keeps the customer happy because as long as you are getting good warranty service, you will probably purchase a new car from them again. And the current vehicle you will probably trade will be in better condition for the resale too. So it saves them $$ again by not having to spend so much reconditioning your car before they put it on the lot, and they can offer you a better deal on the trade. 3rd party warranty companies don't care as much about repeat business, because they figure if you don't need them, you will never know how little you are actually covered for. This will make you come back to them on your next car because they are cheaper than the Manufacturers. And if you do need them, you will realize what a rip off they are and go with the manufacturer's warranty next time anyway. Hope this helps. 
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Replying to: roverfish (Nov 04, 2008 8:04 pm) |
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The voice recognition system in my 2006 LR3 does not work. Does anyone have any ideas on what may be causing this?
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Replying to: meks (Nov 29, 2008 1:10 pm) |
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Replying to: outdoorsman1 (Oct 23, 2008 8:32 am) The fun starts when the adjuster from the extended warranty company comes to the dealership or is called by the dealership to approve a claim. At first my purchasing dealer advocated strongly for me and got most claims approved. This changed 180 degrees when they changed management for the service department. I tolerated that crap until I found they busted the dust cover on my gear shifter and tried to hide it by gluing it together with something that look like caulk. (I found it when it fell apart and I took it apart myself). After that, it is was off to the local shop, who performed great work and typically got the warranty company to approve most claims, but always seemed to find something else substantial to charge me for. My best experience has been with my local dealer in Fort Myers FL. I rolled in with 98k miles and they got the rear wiper controller, motor, etc. all under the extended warranty and I walked with the a bill for the deductible and shop supplies. They have my business from here on out. All in all I got my money's worth out of it, but be prepared to bitch up a storm every time they say "No". |
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Replying to: outdoorsman1 (Oct 23, 2008 8:32 am) The car has been unbelievably unreliable, and on 2 occasions whilst travelling abroad we experienced major problems, resulting on both occasions having to leave the car behind and return in a small hire car, thus leaving the trailer we had taken with us, stranded there too. Consequently this has involved another round-trip of having to collect the trailer, all at our own cost, which on both occasions the mileage has been 975km for each trip, so it wasn’t cheap! We also feel that it should be bought to everybody’s attention that Land Rover do not want to honour their warranty obligations, and fabricate lies to avoid paying out for genuine repairs, (please read the article "Battery & Transmission" for further details). We just feel that potential customers of Land Rover should be aware of the fact that the Land Rover Discovery is not a reliable car, and after the sale care is non existent and is particularly bad from Head Office. The supplying dealer was a nightmare, (no longer a main Land Rover dealer) However the current servicing dealer Autonautica in Benidorm has been fantastic and always very helpful, the roadside assistance have been terrific too, (invaluable on the Land Rover Discovery) but in the long run it is Head Office that hold the key to providing the long-term solution, and thus it is with them we have the problem. Hopefully, this forum will enlighten customers about our bad experiences, and also let other Land Rover Discover owners list there problems and grievances, so that prospective purchases of Land Rover products can see what they could be letting themselves in for, and subsequently that Land Rover realise the discontent of its customers and thus improve the reliability of the cars they manufacture and the after-car they provide for their customers, without whom, they would be out of business. We feel that the product is fantastic in theory, but the practicalities of owning the car make the purchase of a Land Rover Discover a really bad and costly mistake, please feel free to comment on current articles, and add your own. We have an extensive Search Engine Optimisation and marketing campaigns and plan to make this website the major forum for all Land Rover models, we look forward to your help in achieving this. |
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Replying to: landroverhell (Dec 01, 2008 6:28 am) I would like to update you on my problem with the purchase of the ext warrantly on the LR3. When I was advsised by my local dealer that they could not offer me the ext warranty, I was picking up the truck after being fixed for front suspension problem. It was 2 days later (on a Sunday), the truck broke down again, the suspension was stuck in access. I turned off the engine to reset, then it would go into extended mode which mean it can,t lower because of an obstacle... that was on my paved drive-way. I was furious, I took our sports car and drove to the dealer, spoke briefly with the same gent from the ext warranty. When he saw me pulling in a 911 Carrera, and saw the frustrated look on my face, he asked if everything was ok. I told him I would drop the truck off that evening for service to look at it first thing on Monday. Monday late morning, I received a call from the dealer, to tell me the truck was fixed, and also advised me they would gladly offer me an ext warrantly, then proceeded to emailed the choices of warranties I had. I bought it 2 weeks later after careful consideration about keeping the truck or not. I am now waiting for the first repair on ext warr to see how that goes. I leave it up to you to judge why the reversal of decision from the dealer to sell me the ext warr. Just lovely and fair isn't it?? 
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Replying to: outdoorsman1 (Dec 06, 2008 11:41 am)
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Replying to: Windsailer7 (Dec 09, 2008 6:19 pm) 100 miles ext warranty is substantial, may I asked how much you paid? 
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