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Land Rover LR3

4512 messages,  Last post on Aug 06, 2009 at 3:42 PM

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What is this discussion about? Land Rover LR3, SUV


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#4457 of 4512
Re: Scdaze03 [scdaze03] by dmelnik1
Oct 23, 2008 (2:04 pm)
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Replying to: scdaze03 (Oct 23, 2008 1:49 pm)

I would be afraid to use “any” place, not because oil change itself is complicated but because of possible repercussions after something done wrong. It might be costly. If person does not know what he/she is doing even simple job might be screwed up. But if you know somebody as a responsible quality mechanic I would not worry about getting oil change not at the dealer
#4458 of 4512
Re: PLEASE HELP - Need advice on extended Warranty .... [outdoorsman1] by morocco2
Oct 24, 2008 (4:49 am)
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Replying to: outdoorsman1 (Oct 23, 2008 8:32 am)

I also live in Ottawa and I drive a 2007 LR3 HSE. I am coming up on two years on my lease and I only had a few minor issues with my vehicle. Every time I went to service or sales, I always got great service from everybody. Did you try directly with LR Canada's Head Office. I would go with a warranty purchased in Canada vice US to avoid possible run around. I would hope that if you buy a Warranty from one of the LR dealers in Montreal the dealer in Ottawa would have to honor it! If you go back to them and tell them that one of the Montreal LR dealers is willing to sell you an extended warranty this may sway them if not you can always buy from Montreal.
 
Best of luck
#4459 of 4512
Re: PLEASE HELP - Need advice on extended Warranty .... [morocco2] by roverfish
Nov 04, 2008 (8:04 pm)
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Replying to: morocco2 (Oct 24, 2008 4:49 am)

I don't know if this has anything to do with it, but I have expereinced some inconsistencies lately in trying to get an extended warranty as well. I live in Cali and inquired a few months back about a warranty. We established terms and a price for a LR backed extended warranty. When I went back in the last couple weeks to inquire again, they said that LR had dramatically raised prices on their extended warranties to the point that my dealer was now only entertaining warranties from a third party carrier now. They claimed no one will buy an $8,000 warranty. I am thinking now that LR got bought out recently that they are getting out of the extended warranty business perhaps. Not sure if this applies, but I thought it may help explain some things...I also have some hestitancy now even more than before in buying a third party extended warranty....
#4460 of 4512
Re: PLEASE HELP - Need advice on extended Warranty .... [roverfish] by discoman
Nov 09, 2008 (1:01 pm)
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Replying to: roverfish (Nov 04, 2008 8:04 pm)

It sounds to me like the third party warranty company offered them a better kickback so they are pushing it. Also, is the 3rd party something local that the dealership's owner may be a part owner in the company? You might want to inquire at another dealer, possibly in another state or city. I phoned my dealer in Seattle where I have bought 3 vehicles from in the last 10 years. He told me their LR extended warranty prices are comparable to the last one I purchased, allowing for inflation of course. But they haven't gone up anything drastic. Just a few $$$ in the last 2 years.
 
I would be really, really careful with 3rd party warranties. They aren't worth the paper they are written on. I had one on my 2003 Expedition EB, and I got the best one available. It supposedly covered all the AC components, including the rear AC. Except for the $800 worth of parts and labor that broke on mine. It covered the electric windows, except the part of them that broke on mine. The switches yes, the switch controller module, no. So if a switch went bad, I would have to pay $100 deductible to replace a $20 switch plus labor, which came to $120. The controller is a $350 module, plus labor, and not covered. Get the picture? They make it look really good by having a long list of parts. Most of them with familiar or important sounding names, that are covered, so it gives you a warm fuzzy feeling that you are in good hands. But these are the most reliable components, that almost NEVER break.
 
A manufacturer's extended warranty is infinitely better, because athough yes, they are pricier, and designed to make a bit of extra $$ on the back end of the sale (The salesman gets no comission, the back office does), they also cover the important components likely to fail during the warranty period to keep the vehicle in good running condition. This keeps the customer happy because as long as you are getting good warranty service, you will probably purchase a new car from them again. And the current vehicle you will probably trade will be in better condition for the resale too. So it saves them $$ again by not having to spend so much reconditioning your car before they put it on the lot, and they can offer you a better deal on the trade.
 
3rd party warranty companies don't care as much about repeat business, because they figure if you don't need them, you will never know how little you are actually covered for. This will make you come back to them on your next car because they are cheaper than the Manufacturers. And if you do need them, you will realize what a rip off they are and go with the manufacturer's warranty next time anyway. Hope this helps.
#4461 of 4512
Re: PLEASE HELP - Need advice on extended Warranty .... [roverfish] by ssp1
Nov 22, 2008 (12:28 pm)
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Replying to: roverfish (Nov 04, 2008 8:04 pm)

I purchased the extended warranty through landrover when I bought my LR3 out of the lease in March - it was for 100 K miles with a 200 dollar deductible. I think the quoted price was 4,000 at that time. I was in the dealer for a service check a month or more ago and I saw a third party advertisement for extended warranty and thought that was a bit strange. This is in S California. - When i was talking to a land rover person in the corporate dept at an event in May he made reference to the extended warranty cost of 1500 dollars. That made me think at the time that there was a ton of profit in that ext warranty for the dealer. I dont know if this info helps at all but its good to now what the status is. I will asked and report back as to what i find out about the pricing today.
#4462 of 4512
Voice Recognition System by meks
Nov 29, 2008 (1:10 pm)
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The voice recognition system in my 2006 LR3 does not work. Does anyone have any ideas on what may be causing this?
#4463 of 4512
Re: Voice Recognition System [meks] by pfolk
Nov 29, 2008 (3:52 pm)
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Replying to: meks (Nov 29, 2008 1:10 pm)

Have you checked the set up to make certain it is using your language?
#4464 of 4512
Re: PLEASE HELP - Need advice on extended Warranty .... [outdoorsman1] by colorado4x4
Nov 29, 2008 (6:26 pm)
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Replying to: outdoorsman1 (Oct 23, 2008 8:32 am)

I got the extended warranty with my new purchase LR3 in Jan 2005. Paid about $2k, I think. All documentation was from Land Rover direct, but beware, this is not serviced by Land Rover directly. Success in getting warranty claims paid for depends highly on where you service your vehicle. I have 102k miles on the truck. I had it serviced at (1) the dealership I purchased from, (2) a local shop that had an excellent reputation and (3) now my dealership in FL where I moved this summer.
 
The fun starts when the adjuster from the extended warranty company comes to the dealership or is called by the dealership to approve a claim. At first my purchasing dealer advocated strongly for me and got most claims approved. This changed 180 degrees when they changed management for the service department. I tolerated that crap until I found they busted the dust cover on my gear shifter and tried to hide it by gluing it together with something that look like caulk. (I found it when it fell apart and I took it apart myself).
 
After that, it is was off to the local shop, who performed great work and typically got the warranty company to approve most claims, but always seemed to find something else substantial to charge me for.
 
My best experience has been with my local dealer in Fort Myers FL. I rolled in with 98k miles and they got the rear wiper controller, motor, etc. all under the extended warranty and I walked with the a bill for the deductible and shop supplies. They have my business from here on out.
 
All in all I got my money's worth out of it, but be prepared to bitch up a storm every time they say "No".
#4465 of 4512
Re: PLEASE HELP - Need advice on extended Warranty .... [outdoorsman1] by landroverhell
Dec 01, 2008 (6:28 am)
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Replying to: outdoorsman1 (Oct 23, 2008 8:32 am)

We have launched www.LandRoverHell.com as a result of the consistent problems that we have experienced with our Land Rover Discovery since its purchase, almost 3 years ago. Besides all the problems with the car, what has compounded matters is the bad service and general uninterested and unhelpful attitude of Land Rover Spain, and Land Rover head office in the U.K.
 
The car has been unbelievably unreliable, and on 2 occasions whilst travelling abroad we experienced major problems, resulting on both occasions having to leave the car behind and return in a small hire car, thus leaving the trailer we had taken with us, stranded there too. Consequently this has involved another round-trip of having to collect the trailer, all at our own cost, which on both occasions the mileage has been 975km for each trip, so it wasn’t cheap! We also feel that it should be bought to everybody’s attention that Land Rover do not want to honour their warranty obligations, and fabricate lies to avoid paying out for genuine repairs, (please read the article "Battery & Transmission" for further details).
 
We just feel that potential customers of Land Rover should be aware of the fact that the Land Rover Discovery is not a reliable car, and after the sale care is non existent and is particularly bad from Head Office. The supplying dealer was a nightmare, (no longer a main Land Rover dealer) However the current servicing dealer Autonautica in Benidorm has been fantastic and always very helpful, the roadside assistance have been terrific too, (invaluable on the Land Rover Discovery) but in the long run it is Head Office that hold the key to providing the long-term solution, and thus it is with them we have the problem.
 
Hopefully, this forum will enlighten customers about our bad experiences, and also let other Land Rover Discover owners list there problems and grievances, so that prospective purchases of Land Rover products can see what they could be letting themselves in for, and subsequently that Land Rover realise the discontent of its customers and thus improve the reliability of the cars they manufacture and the after-car they provide for their customers, without whom, they would be out of business.
 
We feel that the product is fantastic in theory, but the practicalities of owning the car make the purchase of a Land Rover Discover a really bad and costly mistake, please feel free to comment on current articles, and add your own. We have an extensive Search Engine Optimisation and marketing campaigns and plan to make this website the major forum for all Land Rover models, we look forward to your help in achieving this.

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