Last post on Nov 18, 2012 at 10:21 AM
You are in the Land Rover
What is this discussion about?
Land Rover LR3, SUV
#3874 of 4548 Re: Why poor customer satisfaction with Rovers [quixote]
Aug 19, 2006 (7:30 am)
Consider a few things. The most recent JD power survey was for durability and therefore was based on 2003 models. (the one published last week or so). Alot of the complaints - so I understand - were from the Freelander. You are probably not buying that one because its been discontinued here to be replaced with the LR2.
Further - and someone else should pipe in here as well - my research showed that the complaints arent measured or ranked on JD Power - meaning you could have an engine fail or a plastic cover fall off and those count the same.
Edmunds has been doing a long term test drive and you can access that on this site somewhere. Although the person doing that test drive doesnt seem to know how to use the sport mode (or command shift) becuase they said the LR3 has weak pickup - it just aint true!
When I bought my first Land Rover (3 years ago and I bought my 2nd LR, an LR3, three months ago) I asked a zillion LR owners if they liked their vehicles and they all loved them. Thats what Consumer Reports doesnt rank "do you like your car"
Finally, and I read this a long time ago, there are statisticians who challenge the validity of the surveys some of these outfits do (JD or COnsumers) and that the Consumers test drives are too short term or one off. For example how come some models move up and down the rankings from year to year but they are made at the same factory? Why Does CR like one model but not another where the difference is only a name plate. Do you really want a Hyundai?
I spoke with a dozen service techs who either worked at LR dealers or were at independant service centers and had worked for LR and this was what I got in response:
1. For Discovery - look at the 04 or get the LR3 (no long term data yet on the LR3 but mine hasnt had a problem)
2. For Range Rover - the 03 (and I think 04) models have the BMW 7 series engine and techs rave about that one.
3. Dont get a freelander rather wait for the LR2 to come out.
Several said the new platforms (LR3 and Range Rover Sport and RR for 07 and LR2 for 07) should really perform well and again to be determined
Finally finally - LRs are just cool. They kick ass off road and there isnt a 4x4 out of the box that a regular joe can buy and not modify and do so much plus you get a luxury car. They look so much better than others that are generic and your luxury brand competitors dont have the off road ability
Thats my 2.5 cents
#3875 of 4548 Re: Why poor customer satisfaction with Rovers [quixote]
by Stever@Edmunds HOST
Aug 19, 2006 (10:42 am)
We have various JD Power circle ratings for most makes/models. Some years have mid-term and long term rankings and most have the initial quality ratings. Here's the ratings for the 2004 Discovery for example:
You can find rankings for other cars with the Used Car tab at Edmunds via the Research link.
#3876 of 4548 LR3 HSE fully loaded '07 deal
Aug 21, 2006 (12:54 pm)
I have gotten an offer from my local Land Rover Dealer (the one i like) for taking an order for an '07 HSE fully loaded at invoice price minus any "available discounts" or rebates. Does anyone here know what discounts and offers are currently available? I am a current Disco II owner.
Seems like a good deal - any thoughts?
#3877 of 4548 Re: LR3 HSE fully loaded '07 deal [photodisco]
Aug 21, 2006 (4:24 pm)
Well there aren't gonna be any rebates on the 2007 models they first month they come out. This is Land Rover not Dodge/chevy/ford or even Mercedes.
Even 2006 Models do not have rebates on them right now. There is some marketing support, not the same as rebates which land rover typicaly never has, on certain land rover models and trim levels.
Right now there the LR3 HSE has 2,000 dollars of marketing support avaliable for purchase only not lease.
As a curent Land Rover owner you also get 1,000 dollars of owner loyalty bonus for LR3s only and then only for new vehicles not service loaners or demos.
I just don't understand dealers blowing out cars like that when they are brand new no mileage vehicles that have not even come in yet. It just devalues the brand. It also makes many people question if they are getting a good deal since obviously there must always be more discounts avaliable.
#3880 of 4548 Re: LR3 HSE incentives
Aug 27, 2006 (3:19 pm)
I was told today by a dealer that a targeted $2k coupon / rebate campaign is available. Can anyone confirm and offer advice on how to acquire a coupon?
British Rover, you mention $2k in marketing support - is that the self-same promotion?
#3881 of 4548 Re: LR3 HSE incentives [dropper1]
Aug 27, 2006 (4:18 pm)
No that is different. The $2k coupon is also called a private offer and is sent out to a certain number of people who fit certain demographics. Someone that attended one of the recent land rover events would get one as well.
The 2,000 dollars of marketing support is Land Rover is available on just about all V8 LR3s if you don't do a lease. Leases have the 2,000 dollars factored into the lease in the form of enhanced residuals and money factors.
The 2,000 dollars might not apply to HSE LR3s I don't remember exactly.
#3882 of 4548 Re: LR3 HSE incentives [british_rover]
Aug 27, 2006 (8:14 pm)
Ok great, thanks for sharing. My dealer recommended I keep hitting the LR website in attempt to receive the $2k offer (via a pop-up or something)... not sure that would be an effective strategy given what you shared.
Do you know if the marketing dollars set to expire anytime soon? They didn't share that tidbit with me.
#3883 of 4548 Re: LR3 HSE incentives [dropper1]
Aug 28, 2006 (4:57 am)
Sometimes they have those certificates pop up on the LR website sometimes they don't. Never figured out the rhyme or reason to it though.
Typically the marketing support ends at the end of the month but they normaly extend it.