Last post on Nov 18, 2012 at 10:21 AM
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Land Rover LR3, SUV
Sep 13, 2005 (9:22 am)
I am new to this message board and I am OVER my new LR3. I am long time Land Rover patron. I am currently in Range Rover #4. With the exception of a 1998 RR, I haven't had ANY trouble with the Range Rover. I am driving a 2004 RR, and its a dream machine. My wife decided this summer she wanted boot the Mercedes S sedan out of the family fleet and get a SUV for herself. Of course I went to the British motors here and we both fell for the LR3 perfect size for her, 3rd row seats for the kids - awesome design - beautiful SUV. Noticed the "dust" on the panels of the doors....but thought hey...they will detail this puppy up and that will be that. Test drive was great....so we got rid of the 78K Mercedes for 48K...I slapped another 7 down....and off we went with His & Her LR's. About 2 weeks into ownership, my wife started telling me something didn't seem right with the LR3....she would barely be going 10 miles per hour, but the rpms were raging up over 4, yet the car would not respond. She said the MPG was unthinkable and I had to drive it. She put premium in it thinking that would help. She called our dealer of 7 years and made an appointment. The service agent, said it sounded like a "fuel tank" issue and that if so, it would be in the shop for 4 to 6 weeks, as some part had to come from England. Hmmph ! I drove it this weekend. The engine did not sound right. The idle did seem just right on it. I drove, and yes in fact, you'd push the petal, the engine would rev and race, but the cars response wasn't relative. I am not mechanically inclined, but to me, that sounded more like transmission than engine. My wife took the car to the shop this morning 8 a.m. Yet another technician said, well this sounds like the engine - calibration of some sort and that the car would have to be in the shop for at least 2 weeks. He said, this was a documented problem, and that the engine would have to be re calibrated by some machine that goes from dealer to dealer, and they would have to located one - but emphatically the LR3 MUST had to stay there. My wife told me the "in house" car rental agent told her "off the record" "This "LR3s are coming in by the droves, and they are pulling the fuel tanks out left and right." Needless to say, this was NOT pleasant news to me. Moreover, it was completely unacceptable news to me. The car had only 498 miles on it ! ! I don't care if they can fix it, whether is documented or not. I am not going to sit still for paying 55,000.00 for a car and have it in the shop for 2/4/6 weeks with less than 500 miles on it. I am very upset over this, but the salt in the wounds came when I called the dealership and spoke with the man I have been dealing with for years and years. He didn't sell me this LR3 as he has moved into management, but still I felt like my relationship was with him. I kept my cool, I was not ugly, I gave him the scenario and told him that this wasn't acceptable to me and that I was upset about it. Well I shocked when he immediately told me, he didn't know anything about it, he had just gotten back from vacation, and that if I was that upset about it - call Land Rover. Well I am a business owner myself, If I ship something "broken" to my customer - they return it to me, I don't tell them to call the manufacturer. Then his "smart--- said "Well David, things happen - they aren't made in HEAVEN !" Can you EVEN believe this man said that too me? He gave me the number to Land Rover and told me I needed to call them, but he would go back and see whats going on and call me. Well its been almost 4 hours I've heard nothing. I have at random read much of what you all have posted here in the forum. Could someone fill me in on whats up with the fuel tanks you've been speaking of? Any one heard anything about calibration of the engine? Anyone experience "pick-up" performance issues? Any idling problems? And certainly the door panels, which of course, ours again, look like they have had turtle wax put on them and left in the sun for days. Has this happened to any of you, so soon after purchasing your vehicle? If this is ANY indication of what is before me in the life of this vehicle, then, I don't want the car. With less than 500 miles on it, you'd think they'd take it back. And also "This is a documented problem"? I was told. Well heck, why didn't they check the dadgum vehicle before they allowed me to drive it off the lot. The clock of depreciation has no mercy when you leave the dealers property. Like I said, I am OVER it ! Any info you may have, would be appreciated. Thanks ! David
#2601 of 4548 Re: New Owner - Rear Climate, Etc. [jbmjr]
Sep 13, 2005 (12:50 pm)
Day 7 in shop. Not one call from dealer. I called and was told that they are waiting for a part for the passenger airbag. "Wouldn't want that to not work..." No really...
Asked about climate control. "As far as I know it is fixed...."
I know this relates more to dealer issues, but reading this board and experiencing these issues with a brand new $50K vehicle is awfully disappointing. Still no word from dealer about fuel tank issues and reading all of these posts about that problem have me dreading the return of the vehicle. I am afraid that my electric/software issues will keep on ticking and then find out I have one of the 05's with the fuel tank issue. David's post today is scary! With all of these rants, where is the MFR with some sort of owner communication????
#2602 of 4548 Re: New Owner - Rear Climate, Etc. [jbmjr]
Sep 13, 2005 (12:51 pm)
I am almost yearning for the return of our 2003 MB E320.... Almost....
#2603 of 4548 Re: New & OVER IT ! [david10635]
Sep 13, 2005 (2:43 pm)
David... just continue browsing the forum here or elsewhere for more "info" (and some ranting, of course)... there should be enough. You can also use "search." Be aware, we're not a good statistical sample to evaluate overall vehicle reliablility. I'm almost at 1 year and have had no problems... however, I am obviously in the fuel tank recall range.
Also do note that service departments don't "pre-fix" possible issues unless they are full vehicle recalls... nobody fixes things that are not known to be broken. Well, unless they are trying to scam the vehicle manufacturer.
#2604 of 4548 Is it worth buying new LR3?
Sep 13, 2005 (3:37 pm)
I have test driven 2006 LR3 V6 couple weeks ago and liked the vehicle alot but after reading these messages I'm hesitating to buy this vehicle. Will it be worth paying $50k when you know these kinda problems might happen to me too? I wonder what is the % of LR3 owners have these kind of problems.
#2605 of 4548 Re: Is it worth buying new LR3? [sohna99]
Sep 13, 2005 (4:38 pm)
Knock on wood, but I have not had a single problem with my 05 HSE outsIde of the panel hazing which I took care of myself in about 20 minutes. My friend in CA also hasn't had a single issue. Remember that there are over 17-20K of these in the US. Do I believe that there are lemons out there. Yes. Do I believe that I am going to have problems with my truck? Yes, but I had more inital problems with my wifes Infiniti which at the time had a very high initial quality rating. I also believe that people who have problems are more likely to search out message boards and post thier complaints. All in all, outside of gas going from 2.15 to 3.25 per gallon I am happy with my purchase so far.
#2606 of 4548 Re: Is it worth buying new LR3? [sohna99]
Sep 13, 2005 (7:08 pm)
I have purchased an LR3 V6 SE three weeks and 1500 Miles ago. I ran my usual 500 mile break-in procedure(No speed over 70MPH, accel and decel smoothly, wash vehicle multiple times at the car wash to see if anything leaks or the electronics go batty, take it smooth for 1000 more miles, and change oil). I gave it to my wife for a week and the shift to second gear was slightly abrupt. I then drove the vehicle for three days with some verve and the shifting smoothed out. By the way the engine is smooth and quite responsive in sport mode. No real issues to speak of, and I do not force a gas top-off when fueling.
#2607 of 4548 Re: Is it worth buying new LR3? [lr3tjxj]
Sep 13, 2005 (7:32 pm)
How much did you pay for your LR3 V6? Does it have 3rd seat? What options do you have? What dealer did you buy from?
#2608 of 4548 Re: Is it worth buying new LR3? [sohna99]
Sep 13, 2005 (7:44 pm)
About 46,500 out the door. I have the rear seats and LR floor mats covering all three rows and load space. The package included steering wheel mounted controls, dual climate, and 5 disc Harmon Kardon CD changer audio system which also happily accepts my Ipod through the aux jack just behind the center console. I purchased the LR3 at Land Rover Guilford in CT. The staff there is great to chat with.
#2609 of 4548 Windshield Replacement
Sep 14, 2005 (2:31 am)
Does anyone have experience with a windshield replacement? I have a rock chip off to the left side out of view from the driving position. I lean toward repairing the chip so that my new vehicle does not need to be disassembled. But I am concerned that the life of the windshield defrost may be compromised. My dealer or a glass replacement company do not know if the crack (through the front pane only) will reduce the life of the defrost wires.