Last post on Nov 18, 2012 at 10:21 AM
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Land Rover LR3, SUV
#2293 of 4548 HELP: Anybody solve the driver's seat/ headrest problem?
Jun 17, 2005 (3:56 pm)
This is our family's third Land Rover. A Discovery in 1994, another Discovery in 1998. We loved them both and loved our Service Manager. We needed more power to pull a trailer, so in December we took delivery of a fabulous LR3, V8, HSE. Fabulous except for one thing that makes driving, especially long distance driving, really miserable: the driver (and front passenger) headrest is slanted forward at a really uncomfortable angle. No matter where the seat itself is positioned, the headrest is tilted so that the driver's neck is bent forward; it is impossible to sit up straight and have your back, neck, and head rest comfortably. While our rave reviews of our Discovery experiences sent many of our friends buying them, we show the seat/headrest configuration of our LR3 to friends who ask how we like the car and they think it is wierd. Service has no solution..and it is not at all adjustable. ANY SOLUTIONS TO THIS PROBLEM?
#2294 of 4548 Re: HELP: Anybody solve the driver's seat/ headrest problem? [amf]
Jun 17, 2005 (9:23 pm)
the driver (and front passenger) headrest is slanted forward at a really uncomfortable angle.
I don't think that is a Land Rover specific problem. I've found that to be true in most cars I have driven.
#2295 of 4548 Re: HELP: Anybody solve the driver's seat/ headrest problem? [amf]
Jun 17, 2005 (10:57 pm)
The headrest position does not bother me at all. Didn't you catch this in test driving?
Anyway... starting in 2008, a new law will require manufacturers to postion them closer to the head, too. Welcome to the future.
New federal headrest standard takes aim at whiplash (12/08/2004)
#2296 of 4548 Re: HELP: Anybody solve the driver's seat/ headrest problem? [amf]
Jun 18, 2005 (4:00 am)
Both my wife and I entirely agree - it is a total pain. The only way to solve it is to angle the seatback further backwards. So you have to drive in a seat that feels more like a laid-back deck chair rather than a desk chair. Talk about safety!!
#2297 of 4548 Re: HELP: Anybody solve the driver's seat/ headrest problem? [grommet]
Jun 18, 2005 (4:06 am)
Actually grommet, the article ends with:
"NHTSA also wanted to allow less room between an occupant's head and the headrest, but agreed to allow five more millimeters of space because automakers were concerned that consumers would be uncomfortable."
Also... a thought: the US may 'de facto' rule the world, but whoever did not vote for any part of the US government presumably has no interest in adhering to whatever rules they come up with for their citizens. So hopefu;ly this will mean a US version that's uncomfortable, and an international version that's more comfortable...
#2298 of 4548 Re: HELP: Anybody solve the driver's seat/ headrest problem? [michaelwillems]
Jun 18, 2005 (6:34 am)
Grommet's reply is right about one thing..I should have caught this in the test drive.We must have been sitting straight upright at attention absorbing all the other features.
Regarding neck injury: if on impact, the neck becomes bent at that angle, that is probably dangerous. The angle is unnatural in any situation. And while many cars have an angle, not one has this degree.
Yes, federal regulations require the headrest be positioned closer to the head. However, in this case the manufacturer has moved the headrest from perfectly aligned with head and neck in the Discovery, to too far forward for safety of comfort.
Thank you for the reply michaelwillems..Now what do we do?
#2299 of 4548 Re: HELP: Anybody solve the driver's seat/ headrest problem? [michaelwillem
Jun 18, 2005 (6:55 am)
Remember, that's 5 millimeters more space on the new standard to my knowledge. Yes, it's good they are paying attention to some general comfort concerns.
Anyway, the fact is you'll never get a design that works well for everyone. But, even with safety standards, designs don't have to be "uncomfortable" for the majority of drivers.
I do agree the LR3 should at least have "up/down" adjustable headrests in the front, though... similar to RRS or Range Rover design... maybe that would help.
Jun 18, 2005 (10:43 am)
Not only the weight but the performance. Heck my old Disco 2 got the same mileage or even worse but it wasn't as fast as my LR3!
#2301 of 4548 Re: HELP: Anybody solve the driver's seat/ headrest problem? [amf]
Jun 18, 2005 (7:57 pm)
>>Thank you for the reply michaelwillems..Now what do we do?
Mmm. Live with it I guess. I have in fact noticed this since day one but since I have no choice, I can live with it. I did adjust the seat back to angle it further back - that's the only thing you can do.
#2302 of 4548 Amazing customer service
Jun 19, 2005 (6:55 am)
Although I am not supposed to mention a dealer name, this is about a dealer in Lake Bluff, Illinois. My LR3 experienced several "suspension faults." Not being able to remedy the problem to my satisfaction, the dealer worked with Land Rover USA and replaced my car in 48 hrs. They gave me the same car with some additional options and sold it to me at invoice. It was an amazing act of customer service and LRUSA and the dealer should be commended. Interestingly, I know of several people who have had problems with Lexus's, Mercedes, etc., and have had similar experiences -- this is how they build customer loyalty and satisfaction, and LR, at least for me, has joined their ranks.