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Sedans Chrysler 300/300C/300C SRT-8 Chrysler 300: Factory Order Experiences
295 messages, Last post on Nov 20, 2005 at 3:15 PM
You are in the Chrysler 300/300C/300C SRT-8 Forum. Your Hosts are pat & karens
Did you order directly from the factory? Share your experience here.
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| I ordered from the Factory on April 21st because I was getting Affiliate pricing, 1% below dealer invoice, and dealers were not going to offer that for in stock cars because of the demand. After 3 weeks I got an update from my dealer and he said nothing was happening with my order because of the sunroof issue. He had an in stock car that was very close to the options I orders, minus the GPS and HID but plus the Wood Trim and Sirius radio. He offered me the pricing on his in stock car and I had to jump at it. I couldn't wait 6+ or more weeks to get my 300C. | |
Got a VON on May 7th when I ordered the 300C (no moonroof), called Chrysler today to check on it. Was told there is a "Sales Hold" on it and for me to check with dealer. Called the sales mgr. this morning and advised him on this hold. He said he would get back with me today. I called him back at 4:30 and was told he is off until Thur., why not. See what happens next.
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Replying to: ssshemi (May 17, 2004 6:26 pm) |
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| I ordered my car on the 27th of April a 300C with all options except Nav and Sirrus. I don't think Sirrus is available in Canada. I got confirmation that my car was in the build stage (D-1) on the 14th of May and should be shipped on the 25th of May. I originally was told that my car would be built around the middle of June. I hope this information that I obtained is true and I will get my car sooner. | |
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I ordered my 300C on April 14th, black Pearl, w/SGII, HID and Sirius. It also showed D1 status on 5/14 with Est. ship Date of 5/25. Expect it to arrive around first week of June.
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I ordered my 300c (blue with a sunroof) back in mid February and it has yet to be scheduled at all. After many calls to the dealer (who can't get seem to get any help from the rep) and to the no-help-what-soever line at chrysler I still have nothing. Not even a clue to how long the problem is likely to last. I have been a loyal Chrysler fan all my life and buy lots of them (I have purchased 15 new in the last 14 years). However, Chrysler has demonstrated that they don't give a rip about loyal customers. My biggest complaint is that you can't get any *real* info from them. I get a lot of conflicting info that just doesn't make a lot of sense, and that only comes if you go out of your way to chase them down. First it was the color blue that was supposed to be the problem, then this mysterious issue with the sunroofs. I'm guessing that next it will be the great "floor mat shortage" or some other bogus problem. I have noticed that just about every unit built for stock has a sunroof. I have tried to have my dealer get a similar unit on trade, but that hasn't worked. I made the mistake of ordering a car mostly loaded minus the headlights and the dealers that do have higher-end Cs don't really want to trade them unless you have one to trade just like it. On top of that, I have watched as the "owner loyalty" bonus came and went (adding insult to injury). If I could actually get them to build the car, I might be loyal. But, nobody seems to be able to tell me even a guess as to when I might be able to get my unit built with the sunroof. They would like me to believe that there is nobody at DCX that has any idea about the magic scheduling algorithm that could predict where I am in the list of units waiting for sunroofs. It appears to me that "time in queue" has no weight, which would be just nuts. It's my conjecture that I am going to start seeing the Magnums hit the dealer lots with sunroofs confirming that "some (orders) are more equal than others". My patience is just about gone. Within a few days, if something doesn't change, I am planning to cancel my order taking my loyalty with me (meaning there will be no more Chryslers in my future). |
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Called CD today and talked with customer service. Very happy with this contact, was told where my 300C is. "Jim" said to call them once a week to check on the progress. He also related that they have received a lot of negative feedback about dealers not getting back to customers. If you need their number it's 1-800-992-1997 for the U.S. ordered cars and 1-800-465-2001 for Canada. Brian P.S. Unhappycamper, from what I've been hearing I think your delay is due to the ordered moonroof. I originally wanted a moonroof, was told they were on hold, so I ordered without it. Good luck with your order. |
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| ordered my 300 c on 4/22 with the moonroof called dealer today 5/20 still on hold. it dont look good for me to own a new 300c. | |
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OK, try this site to locate your vehicle. http://insightnl.extra.daimlerchrysler.com/inl_dealer/Dealer_LOGI- N.jsp Then enter your dealer code in the box. I found my code number on my order sheet next to the name of my dealer, it's a 5 diget number. Next page will show the name of your dealer. Go into vehicle trace, top left corner of page. Then read instructions. I had to enter dealer number again to get info:, this should take you to next page that lists vin's and status of vehicle. I tried to locate status by using VON but nothing came up. Good Luck. Brian |
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