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Toyota Prius, Hybrid Cars, Hatchback
#209 of 711 post warranty repair costs
Apr 29, 2005 (9:22 am)
we have an 04 Prius, since Dec 2003. I recognize a lot of the issues posted above relating to mileage, rear view, tires, etc. I've been having a problem with the display panel and radio - radio goes off intermittently, panel display either doesn't work at all or is all confused. Almost like a bad fuse. the dealer comes back and tells me that the auxillary battery must be replaced ($200.00) and something to do with the electrical panel system is shot and needs to be replaced ($1000.00). Of course I have 38,000 miles on it and the warranty expired at 36,000. Since we are such "good" customers, they would try to have Toyota help us out on this. Guess what, these are two items that cannot be helped.... I bought this car for the mileage and emmissions features, and I am soooooo dissappointed with this problem now. I usually keep my vehicles for around 250,000 miles (I have an over-100 mile commute each day), and i am seriously trying to decide whether to keep it or not. I cannot be throwing a thousand dollars at it every 40K miles.... Other than that I really love the car. We are a three Toyota family, and have been really happy with them for a long time. I should have bought a motorcycle i guess, but my husband thinks that he should be the one to get a bike for his mid-life crisis...
#210 of 711 Re: post warranty repair costs [mtnmama]
Apr 29, 2005 (10:25 am)
auxillary battery must be replaced ($200.00) and something to do with the electrical panel system is shot and needs to be replaced ($1000.00).
Welcome to the Forum. The battery should have a manufacturers warranty longer than one year. Others have paid as much as $400 for that battery. I would question if that electrical panel in any way affects the operation of the car, it may have to be covered under the emissions law. I can understand your frustration with a car that is less than a year and a half old costing that kind of money to repair. Good luck
#211 of 711 Re: post warranty repair costs [mtnmama]
Apr 29, 2005 (11:39 am)
"I've been having a problem with the display panel and radio - radio goes off intermittently, panel display either doesn't work at all or is all confused."
That is a known problem covered under TSB EL002-05 "Multi-Display Functions are Inoperative"
Take that TSB Number to your dealer. If they don't try to work with Toyota to get it covered under warrantee, then you should call Toyota Corporate directly. I'd expect they would cover it. They've been good about that.
If for some unfathomable reason they don't, the $1K is still too much. A refurbished MFD is about $400 and it is .2 (that is 2/10 hour) labor to install.
#212 of 711 Re: post warranty repair costs [tempusvn]
Apr 29, 2005 (1:37 pm)
"If for some unfathomable reason they don't, the $1K is still too much. A refurbished MFD is about $400 and it is .2 (that is 2/10 hour) labor to install."
HMMM, who will install it? The dealer is unlikely to work with a refurb, and many mechanics seem to be leery of working on the electronics of a hybrid.
#213 of 711 Re: post warranty repair costs [stevedebi]
Apr 29, 2005 (5:29 pm)
The units Toyota is putting in on the TSB are refurbs. They just take the ones that fail, replace the electronics, and recycle them back. And if it's out of warrantee, why wouldn't a dealer install a refurb? They put in rebuilt engines which is orders of magnitude more complex.
But, the replacement is simple anyway. You can get a DVD from a place like CoastalETech that shows you step by step how to disassemble the dash to get at the MFD for adding Satellite Radio, Backup Cameras, etc.
It's no different than replacing a stereo head. Unplug a couple of cables, plug in the new one, snap the dash back together.
#214 of 711 Re: post warranty repair costs [tempusvn]
Apr 30, 2005 (9:09 am)
Thank you very much, folks, for the input. I'll feel much better negotiating with the dealer with a little information in my hand. I talked to the service guy yesterday, asking for the estimated repairs in writing, and he wasn't quite ready to do that, as he's still supposedly trying to get Toyota to work with us on this. As long as he knows that I know that there are options, hopefully we can reach some kind of reasonable deal.
#215 of 711 washable, no shrinkage, no pressing!
May 01, 2005 (5:02 am)
After washing my new (2 weeks) Prius, being sweaty and needing a shower, I came into the house..as i passed thru the utility room, I decided to throw my cloths into the washer.
this morning I was getting ready for church and lo and behold could not find my key fob..I searched and searched and finally decided to look in the last pair of pants I had been wearing...
It was in the pocket of the sweat pants I had worn while washing the car..It had gone thru the wash cycle and the dry cycle.
I immediately went into the garage.. jumped into the seat and all was well
Pruis problems, not at all.
#216 of 711 Re: Question about Prius [motownusa]
May 02, 2005 (5:42 pm)
Hi : Check you owner's manual. f the "05 Prius sits unused for 2+weeks,the batteries will go dead because all of the computer security systems are drawing energy .If you have someone to start and run the car for several hours/week,the batteries will stay charged. If the car is securely garaged,there is a switch at the base of the dash panel.If you turn it off , then the car can sit idle longer,but the alarm system will be dis-abled.See your dealer about these options.Good luck.
#217 of 711 Toyota Prius is a perfect warm weather car.
May 02, 2005 (6:13 pm)
I have almost 1000 miles on my 2005 Prius with"0"problems.I have owned Range Rovers,BMW's,etc. They were always in for repair.The Prius is my first Hybrid vehicle and have had no problems. I do not want to give the big oil companies one more nickel than I have to. FYI,as the Prius was my first Hybrid and hopefully my last vehicle(I am 62 years old) so I purchased the Toyota Extra Care 7 yr.(or 75k miles) warranty .I average 3-4k miles/per year.This extra warranty has unlimited roadside assistance,towing service,$50/day,5 days per repair visit substitute transportation,$100/day,5 days dislocation benefit,5 days over life of the agreement. This coverage costs $1,715.00. I think that the cost of this coverage is money well spent.
#218 of 711 Re: post warranty repair costs [mtnmama]
May 03, 2005 (11:04 am)
I just want to thank you all again for your feedback to my problem - the dealer was able to get Toyota to replace the Multi-Function Display part at no cost to me, but i will have to pay for labor for installation, and thanks to you I have a great idea on what they should charge me, otherwise, i'll purchase the part and have my son do it! Also, the auxilliary battery will not be covered and will cost me "under 200"..... Just to refresh, the car is an 04 Prius, have had it for a year and a half, have 38,000 miles on it, (warranty expires at 36K). Good luck with your Priuses!!!