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Sedans Luxury Performance Sedans
9933 messages, Last post on Jun 24, 2009 at 6:15 PM
You are in the Sedans Forum. Your Hosts are pat & karens
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Replying to: d5a (Dec 16, 2008 6:35 pm) I was a Benz driver for 20 years. I purchased a 2003 SL500 and was one of the unlucky ones (my research indicated that upwards of 40% of us were unlucky) who had MAJOR electrical problems. At one point during my discussions with MB they indicated they would buy back the car.....didn't happen. The games continued until my lease was up. MBUSA said I had to deal with the dealer. The dealer said MBUSA wasn't cooperative with them. Regional MB personnel wouldn't speak directly to me but said I had to speak to them through the dealership. The bottom line was that they didn't care if they were losing a 20 year exclusive customer. The complicating factor in my case was that I was purchasing a car that had already been bought back. Debate over the application of Nebraska Lemon Law caused me to not sue but I'm still regretting my decision not to. The arrogance and total lack of concern that MB showed to a committed customer was appalling. To give you an idea of the level of problems that I experienced, I had my service writer calculate what repairs to my car would have been if not covered by warranty. The total for the first six months I had the car was over $20,000. This was for a car that had 3,800 miles on it. As I said, good luck with your fight. Mercedes deserves every bad rap they have received in the last 10 years.
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I was a BMW driver for 15 years and loved them. Thought Mercedes was on the same level if not higher then BMW. Boy was I wrong!!!!!! My car has 1,600 miles on it and to date the hood needs to be repainted due to the dealer damage. The passenger door does not line up correctly with the body and I have a bill for hail damage that the dealer denies. Also it RATTLES!!! It sounds like junk. everything from the doors to he dash makes noise. I haven't seen this poor a build since GM in the 80's. Oh and my head liner has grease all over it from back to front due to a sunroof issue and I cant get the stains out. Have connected MBUSA and got the same story you got. The dealer needs to handle it. Then was told by MB they would replace the car only then have them say no. Not one person at MB or the dealer level has been helpful. I know that I will never buy a mercedes again. As soon as I can I want to trade this thing in for another BMW. Even with a Lawyer now involved I feel nothing will happen. MB seems to be to good at producing junk selling to costumers then walking away from it all laughing at us while they take our money. |
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Replying to: bw45sport (Dec 17, 2008 7:47 pm) I've seen more lemon law buyback '03-'05 SLs on eBay than any other car I can remember. Sometimes there were upwards of 10 or 15 sitting there. If your roof actually opened and closed on a regular basis, consider yourself fortunate. |
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Replying to: bw45sport (Dec 17, 2008 7:47 pm) |
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Replying to: d5a (Dec 16, 2008 6:35 pm) Please repost with paragraphs and SOME white space.
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Replying to: markcincinnati (Dec 19, 2008 9:16 pm) 
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Replying to: d5a (Dec 16, 2008 6:35 pm) Many years ago, I bought a BMW 320 with light color seats. When I arrived to pick up the car, the seats were filthy....it was obviously a demo car or something else. I refused to take the car. Had I taken the car, they never would have fixed it....it would have been my fault. Hate to say it...but it's always buyer beware. No matter what the sales droid says, you need to have something in writing signed by a manager (service or sales) if you find anything wrong. sounds like you are going to have an endless problem with Mercedes. I'm sure there are some dealers that would help, but there are always good and bad dealers. Sounds like you have one of the louses. |
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Replying to: markcincinnati (Dec 19, 2008 9:16 pm) I certainly agree, Mark, and said as much in another board. Since this is your most recent post, and they've become much rarer of late, I'll take this opportunity to wish another long-timer a happy holiday season. Hope you're enjoying your A4.
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Replying to: cdnpinhead (Dec 23, 2008 5:58 pm) Kevin |
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I will be leasing a E350 before the end of the year. The dealer is discounting the sport package equipped models( no charge option) . I am curious bout the differences in comfort, handling, tire wear and other opinions on the Sport option package vs standard luxury package. I like the looks but dont want to sacrifice the ride quality and am curious how much it is affected. Thanks
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