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Sedans Luxury Performance Sedans
10006 messages, Last post on Nov 26, 2009 at 6:59 AM
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Replying to: fonefixer (Nov 08, 2006 5:26 pm) Hmmm, well I did all for wheels on my 328i, rotors, pads and sensors included for less than $250. Apparently Camrys aren't alone in the low cost brake job world.  Best Regards, Shipo
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Replying to: markcincinnati (Nov 08, 2006 2:15 pm) |
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We've been talking about Audi and Mazda as if it's a matter of fact that the average Mazda has had significantly fewer problems than the average Audi. In the 2006 JD Powers Vehicle Dependability Study, both Mazda and Audi were listed as having been well below average. The average Lexus, Buick, and Cadillac were reported to have had about 1.5 problems during the first three years, while the average Mazda had about 2.5 and the average Audi had 2.8. Disclaimer: I love Mazdas and we own one and it's a kick to drive -- one of the best buys among small cars in terms of fun for the buck. My favorite Japanese brand. I wouldn't at all mind owning a CX-7 and would actually prefer it to a Q7, but because it's sportier, not because I assume it will need fewer repairs. Nonetheless, there is no statistical evidence to suggest that a disgruntled 2000 Audi owner will spend less time at the service department with 2007 Mazda than with a 2007 Audi. Emotionally, however, switching brands when you've owned a lemon seems like good therapy to me.
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Replying to: shipo (Nov 08, 2006 6:43 pm)
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Replying to: fonefixer (Nov 08, 2006 5:26 pm) We have to update the prediction of "the weeping and the gnashing of teeth" for potential Audi owners to read: Many Audi potential owners do not realize all the extra expenses that "pop up" between 50 and 100,000 miles that aren't included in the service plan that wouldn't normally occur in the first 4 years of the new 4 year, 50K manufacturers warranty.
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Replying to: domenickamarc (Nov 09, 2006 7:18 am) Having said that, my in-laws have a "flawless" 1997 Cadillac (the big one with front wheel drive.) It has perhaps 70,000 miles on it and yes it has had new tires and brake pads and maybe even rotors, but basically the car -- such as it is (i.e. a front wheel drive sofa on wheels) is in perfect condition. Is it MILES or is it time that is the enemy? And as a follow on, we seem to NOT have many STS participants herein -- are the buyers of such vehicles not into blogging with other LPS folks? Are the STS drivers lurking and laughing at us Euro and Japaense LPS folks with our "breathtakingly expensive" to maintain cars? I actually drove an STS at least two times, and I thought it was a member in good standing of the LPS crowd -- at least if optioned appropriately to put a bit more "P" into the equation. . . . 
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Replying to: 530ir1150r (Nov 09, 2006 5:37 am) That's also how it works with 2001-2006 Audi vehicles (all of which came with included-in-purchase-price replacement of normal-wera items such as wiper blade inserts, brake pads, clutch lining and light bulbs and also includes wheel alignment, wheel balance and headlight adjustments. Runs for 4 years or 50K and costs $500 on 2007s. |
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Replying to: sfcharlie (Nov 08, 2006 9:37 pm) Even so-called "highly rated" vehicles like Toyota can have serious repair issues. I know a mechanic who bought a Toy Rav-4 3 years a go and after 6,000 miles, the engine seized up due to lack of oil pressure. Toyota refused to cover the repair claiming the oil changes weren't done through a Toyota dealer and the mechanic stopped making the payments, therefore the vehicle was repo'd! Despite my individual problems with the Audi brand, indifferent dealer service really pushed me to another model. Old fashioned customer service may be alive and well with many dealers, I just didn't get to that level through Audi.
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Replying to: fonefixer (Nov 09, 2006 9:46 am) Very critical point you are making there. Both patients receiving medical care (bringing their bodies in to be fixed) and car-owners (having problems with their cars) are both consistently reported to place great weight on how the expert relates to them and responds to their concerns, separate and apart from how quickly/completely the desired end-result is reached. JD Powers assesses this dimension of owner-satisfaction separate from vehicle dependability (number ofd repairs required during first three years). In their 2006 survey of owner satisfaction with dealer service departments, here's how they ranked brands (based on a 1,000-point scale): Lexus - 912 Buick - 911 Cadillac - 909 Jaguar - 908 Lincoln - 906 Mercury - 905 Saturn - 904 Pontiac - 903 Audi - 890 MINI - 890 Volvo - 890 Acura - 889 Chevrolet - 887 Infiniti - 887 Porsche - 887 BMW - 884 Honda - 883 HUMMER - 882 Saab - 880 GMC - 879 IndustryAverage - 873 Mercedes-Benz - 872 Hyundai - 869 Chrysler - 867 Ford - 866 Dodge - 862 Toyota - 861 Subaru - 858 Jeep - 851 Nissan - 849 Mitsubishi - 848 Kia - 843 Mazda - 843 LandRover - 840 Suzuki - 823 Volkswagen - 810 Isuzu - 781 Statistically, then, not only did your Audi require way more than the average number of repairs, but also you were treated much worse than the average Audi owner. That is a double-whammy shame and would, if I were you, produce the same effect in me -- never doing that again.
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Replying to: sfcharlie (Nov 09, 2006 10:09 am) Interesting, but not surprising how badly Toyota did. Their dealerships are awful. |
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