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Vans & Minivans Kia Sedona Kia Sedona
974 messages, Last post on Oct 22, 2009 at 12:25 PM
You are in the Kia Sedona Forum. Your Host is Karens
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Sorry to hear you folks are having problems. I guess it's just luck of the draw, but our 2002 EX had very few issues in the 5 years and 80k miles we owned it. We never should have sold it... Our 2006 EX with power side doors & liftgate has 11k miles and no problems so far. The doors are quiet, no highway speed shake, etc etc. We are thinking about selling it to 'downsize' in terms of overall cost of ownership, even though the van has been a real pleasure so far. Happy 2-time Sedona owner here... |
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Some of this is scary! I have had the 2006 EX in THREE times for AC problems alone. Of course, always "CAN'T DUPLICATE" even though I took it in, made the service advisor sit in the van with heat coming from the left side and freezing cold on the right side...PLUS hot air from the floor! They say they can't fix it if they can't duplicate it!! Same comment about wind noise coming from right passenger side front or sliding door, can't tell which. Twice in for that problem. Many smaller problems at the beginning after June 28th purchase. The van itself drives great, gets wonderful gas mileage, comfortable, etc. However, I fear each time we drive that something else is going to happen to it.
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Replying to: byyall (Jul 24, 2007 6:35 pm) I ask because these people sound either incompetent or purposely trying to avoid a warranty repair. If you have heat on the left side, and feezing cold on the right side PLUS hot air from the floor, it seems logical enough to me there is an issue which they should well be able to simulate in their heads as to what the problem is. If they cannot do that, they don't know the vehicle at all which should tell you something. Now, it's possible they have a very good idea what the problem is, but they must remove a good part of the dash to get to the problem sub-system. Hmmm.
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Replying to: user777 (Jul 25, 2007 8:37 am) I feel if KIA was interested enough they would have suggested that I take it to another dealer who would LEND ME A CAR TO GET HOME IN so they could check it out. They have a lot to learn about true Customer Service. The dealership here called KIA who told them no one had reported a problem like this before. Maybe they don't live in HOT (VERY HOT) COLUMBIA SOUTH CAROLINA. I have been made to feel like a fool for complaining about this. I didn't appreciate that at all! Thanks for the input. Carolyn
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Replying to: byyall (Jul 25, 2007 7:54 pm) chances are there is a box or compartment where hot and cold and outside air are blended with a damper arrangement before being distributed, and therein may lie the problem. google it. you might even find someone else is having the same problem as you. now here is a suggestion: i presume you'll be driving somewhere and it will happen again. do not shut off the car, do not drive to your destination (or past GO to collect 200), be willing to be more inconvenienced... you don't have many options - drive immediately to the dealership with the problem present (and keep the car running when you get there...DO NOT SHUT IT OFF) and ask for a tech to get in the car and witness the issue first-hand, preferably the master / senior tech in the shop. be calm, assertive and re-assuring. tell them you know they can fix it, you expect a loaner, and ask them when to come back and pick it up. 
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| I would appreciate any comments about this year's model.What should I be looking for as far as problem areas.Would you recommend this vehicle to your mom or dad? | |
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I have a 2005 Sedona with captain's chairs in the 2nd row. I am wondering if I could swap them out for a bench seat? This arrangement would work much better for our family. Does anyone know ifs the bench seat will fit where captain's chairs are now? Thanks! |
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Replying to: rgochoa (Nov 14, 2006 8:59 am) Eder
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Replying to: edersm (Sep 20, 2007 6:58 am)
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Replying to: rgochoa (Sep 20, 2007 8:37 am) My dealer, Galeana Kia in Columbia, SC cannot fix anything we have taken it in for. We do not have another dealer anywhere near. One in Charleston was willing to try to fix it but said we would have to leave it a couple of days. That would mean driving 120 miles one way, paying for a motel or driving another car 240 miles RT and then again to pick the van up. Does this suck or what?
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