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BMW X3 Prices Paid and Buying Experience

1544 messages, Last post on Sep 28, 2009 at 3:51 PM
You are in the Prices Paid: Buying & Leasing Experiences Forum. Your Hosts are car_man & kyfdx
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Replying to: beemher (Nov 20, 2007 8:11 pm) I purchased a 2007 Bentley Continental GT from Jack Price at Ferman Wholesale/BMW (deal 47369 on feb 27 09) for 94,799.95, which was paid through wire transfer. I found Jack through eBay and contacted him directly to negotiate the price. I was told that the car was immaculate and that they have a wholesale guarantee that if the car is not as describe they would void the sale. I did a car fax and auto check on the car. I was also sent info from Jack on how the car was already pre-inspected. http://ferman-bmw.ebizautos.com/detail-2007-bentley-continental_gt-3404921.html I was told that we would agree on the price, send a deposit, make payment and then I would bid on eBay at the agreed price. I sent the deposit & full payment by wire transfer. I told jack that I would still do a full Bentley dealer pre-purchase inspection when the car arrived. Jack reassured me that the car is perfect. The car arrived a week later and upon receipt I noticed that the engine was making weird sounds. In addition, the car had dents and scratches that were should not have been there given the descriptions from Jack. I contacted him right away to mention these issues. Jack told me that they would pay to have the scratches and dents removed. He was surprised to see the damage when the car left. I sent the car to Bentley to have the pre-purchase inspection. The car had significant damage to it. They found that the undercarriage was heavily damaged through some sort of impact and had rusted. The damage even hit the brake line and exposed the line. They also found that the brake rotors & pads were heavily scored and needed replacing. They also found that underneath the rear of the car there was two holes cut out to attach a towing or bike rack mechanism. They also found that the windshield had a rock chip and other chips & scratches on the car. The car also had multiple spots where the paint's clear coat was peeling. They mentioned that the front bumper was removed ad then replace with non-standard Bentley screws & nuts, which are now rusted. The wheels of the car are worn on the inside edge to where they should be replaced. Overall, they said that the damage would cost about $9-10k to repair. I contacted Jack to request that they void the sale. I am not interested in a car with so many issues / stories given the price that I had paid for the car and how it was described to me. Jack turned me over to Jeff Stern, his manager. Jeff told me that returning the car is not an option. I showed Jeff the ebay auction and the link to the ferman site to show him the guarantee. He later told me that we did’t do the deal through ebay so it would not apply to me. Up until this point both Jack and myself were conducting the deal for the point of ebay. This was the first that I had heard of this and told that the auction was closed. I told Jeff that the auction and the ferman site listed above is how the deal was presented to me and thus should apply to me. I spoke with Jack who then told me that even if the guarantee applied, he would just take the negative feedback from ebay and not void the sale. Jeff told me that I only have 3 options: 1. Use the 500 towards the car repair, 2. Pay for the repairs myself or 3. Sue them. I was appalled and shocked that he said this to me. This is no way to do business. Jeff suggested that we work with a friend of his who works for a dealership Los Angeles to do the repairs at cost on the car. However, they would need the car for a few days and that I should drive it to them. Jim needs the car for a few days so I shipped them the car and told Jeff that it would be unreasonable to drive from where I live in Berkeley, Ca. I was quoted the cost of the repairs to be $2,892.50 including the cost of shipping. The repairs exclude replacing the wheels or the brake rotors & pads. Jeff has told me that he is only authorized to contribute $500. Their contribution to the repairs of the car is not acceptable and an insult me. I was lied to and the car was misrepresented. I have been told that Ferman's GM, Peter Gulotta is angry and wont contribute more to the repairs because had a higher offer for the car after I sent the deposit. Buyers Beware! For the amount I paid, I shouldn't have to have any of these issues. If they would do this on an expensive used car, I can't imagine what they would do to other buyers of used or new cars. Their verbal promises mean nothing and their written promises mean nothing. I have put everything I have into this car or otherwise I would sue them. |
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Replying to: kyfdx (Apr 30, 2009 3:06 am) |
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I have a possible opportunity to puchase a 2005 CPO X3 3.0 for 19K with about 34K miles. Any thoughts??? I thought this was a great deal. This would be my 1st BMW purchase |
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Is it better to finance with the dealership of go externally? Thanks |
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I am in the market for a new (2009) X3, in Houston. Looking to purchase and not lease. Edmunds is mentioning a Cash to Dealer incentive of $4000 (CANNOT be combined with the 1.9% special financing). I am inclined to take this and go with a rate of 4% for 60 months with the credit union. Has anyone obtained this? Going by what I am reading (about getting best price on a new vehicle), should I be aiming for "Invoice - $4000" as the true dealer cost? Many thanks, Andy V |
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Replying to: ladybmw (May 15, 2009 6:33 pm) http://www.cars.com/go/advice/financing/calc/incentivesCalc.jsp Along the same lines, I would stay away from less known banks/finance companies any dealership may try to steer me into. All cars where I have took dealers' finace options were with the car manufacturers - example: Lexus/Toyota Financial. AV
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Replying to: acrackl (May 16, 2009 10:06 pm) Good luck.
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Replying to: jverg (May 17, 2009 10:16 am) https://www.penfed.org/productsAndRates/loans/vehicleLoans/autoLoans.asp |
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Replying to: acrackl (May 16, 2009 10:06 pm) |
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Thanks everyone for your contributions to this excellent forum. You are really helping to democratize the car buying/selling/leasing process from our (the drivers) standpoint. I'm hoping others who have recently been in the same situation as I am, can share some pearls of wisdom. My 39 month lease is coming due Aug 1st on my 06 x3 with premium, cold, xenon lights options. I will be about 4,500 miles above my mileage limit of 32,500 (total of about 37K or less). The vehicle has a few minor scratches etc. which I suspect they will ding me for, and my tires will be borderline as well. I have pre-inspection scheduled in two weeks to see if/what I am up against on minor damage repairs. I got the BMWFS call last week and they were surprisingly eager to offer me a $5k discount of the residual price of 28,300 (offered at $23,300) plus $1k off the "normally priced" $2,900 extended warranty through 6 yrs/100k miles. They also offered financing at a mediocre sounding 6.4%. We like the car -- had no real issues with it and it fits our lifestyle well. If we buy it, we avoid mileage and any damage costs, and get back our $400 deposit. So, I am pondering my options. The relative ease by which they offered the $5k residual price discount in our first convo suggests they may be willing to do a bit more e.g. package 0.9% interest rate and/or warranty etc. I would love to hear from anyone who has negotiated more favorable lease-end purchase terms than what BMWFS offered initially. Also, is the BMWFS 100k warranty typically worth it? Thanks in advance!
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