Last post on May 14, 2013 at 4:40 PM
You are in the Prices Paid - Buying & Leasing Experiences
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BMW X3, SUV
#1428 of 1822 Re: FERMAN BMW FL, CAVEAT EMPTOR! [beemher]
Nov 27, 2007 (5:55 pm)
ANOTHER FERMAN BMW EXPERIENCE November 27, 2007
I received a phone call today out of the blue from Ferman BMW manager Peter Gulotta and he said we want to make things right, that they don't like leaving things off with a bad experience and that he had an '04 this time X5 at an agreeable price with my trade. I was at work but made arrangements to leave to get there at a reasonable hour. I had my wife call Mr. Gulotta to let him know we were coming in and to reconfirm the deal and car specs. He told her he made a mistake, that it was an X3 and he laughed about it! My wife asked, why are you playing with us? He said, he's not but it's a fun cat and mouse game, it's the good thing you didn't come down a third time for nothing while laughing. He ended off by saying, great deals are only given to friends of the Ferman family.
#1429 of 1822 Re: FERMAN BMW FL, CAVEAT EMPTOR! [beemher]
Nov 28, 2007 (4:00 pm)
Sorry to hear about your experience. First off, let's face it, you're dealing with one of the poor dealerships. Why you would even take the last phone call is beyond me. In any event, I have purchased many cars in my time and most recently a BMW. I have found that a majority of the dealerships I've been to have extremely poor service. It's just the nature of the beast. I purchased three VW from a dealership in one year and a year later I can't even get a return phone call. Bottom line is that it's your hard earned money and if someone isn't going to treat you with the respect you deserve then take your business elsewhere immediately. Once you find that good dealership, stick with them and recommend them. Unfortunately, the car world is full of this attitude and why it's painful for most to go car shopping.
Nov 28, 2007 (4:07 pm)
I recently ordered an X3 with options totaling approx. $46k MSRP. I got a 67% residual on a 36 month/12k year lease with a MF of 0.00275. I think that's the going rate. In the Chicago area, I strongly recommend Patrick BMW in Schaumburg. Ask for Greg C. He is very helpful and informative through the entire process. I went to Bill Jacobs in Naperville and they were completely rude and unhelpful. I'm not sure how they sell any cars there.
#1431 of 1822 Re: 2008 X3 [howyjrenld]
Nov 28, 2007 (5:35 pm)
67% residual? Is that accurate? Wow!
#1432 of 1822 Re: 2008 X3 [bodble2]
by kyfdx HOST
Nov 28, 2007 (7:56 pm)
X3 residuals have been crazy high for quite awhile... At least as far back as early Spring..
The really killer deals were in the Summer on the '07s.. But, the deals are good now, especially for current BMWFS customers.
#1433 of 1822 Re: 2008 X3 [bodble2]
Nov 29, 2007 (3:25 pm)
Yeah, totally accurate. If you're leasing and looking to spend a little, BMW or Audi are the way to go. Purchasing, I'd stick with Japanese.
#1434 of 1822 Re: FERMAN BMW FL, CAVEAT EMPTOR! [beemher]
Dec 01, 2007 (7:51 pm)
What an absolutely horrible tail. You need to forward your post/letter to BMW customer service. I'm sure that they would love to read it. I have a 2007 X3, and if i saw one of the techs gunning it and screaming out loud while doing so, I'd freak out on them like no tomorrow and talk to every customer service person BMW employs.
I love my X3, and it has provided nothing short of an incredible overall experience. I suggest you not get down on BMW as a whole and find a vehicle that you like in your price range and go to a more reputable dealer. Maybe friends could provide a referral l to you?
By the way, as you mentioned, the bait and switch tactic is probably as old as the sun! And BMW is no different than anyone else in that regard.
Good luck and keep us updated on how things work out.
#1435 of 1822 December update: X3
Dec 04, 2007 (6:54 pm)
I've held off on a car hoping December lease support might improve... can you lend a hand with residual & mf for 36 & 24 months at 15k miles/year?
#1436 of 1822 December update: X3
Dec 05, 2007 (5:29 am)
I'm also considering financing over 60 months - anyone know BMWFS current best rate for the X3 over 60 months? My credit scores would qualify for BMW's best rate.
#1437 of 1822 Re: December update: X3 [koberry]
Dec 08, 2007 (7:09 am)
Here are the deals I have on the table for a 2008 X3, configured with Premium Package, Servotronic steering, xenon headlights, privacy glass, heated front seats, heated steering wheel, alpine white (no charge):
24 Month Lease
15,000 miles per year
SALE PRICE $41425.00
LEASE END VALUE $32643.75 (75%)
MO PAYMENT $620.54 INCLUDING TAX
DUE AT SIGNING $1756.70 (650 SEC. DEPOSIT INCLUDED)
MONEY FACTOR .00270
--------------------------------------------------------------------------------- - -----------------
15000 PER YEAR
SALE PRICE $41425.00
LEASE END VALUE $28291.25 (65%)
MO PAYMENT $595.55 INCLUDING TAX
DUE AT SIGNING $1731.71 (650 SEC. DEPOSIT INCLUDED)
MONEY FACTOR .00270
The selling price for the car is $41425, which is $1365 over invoice, but the dealer has to pay MAKO and Training Fees that aren't on the invoice, which brings my cost to $985 over 'invoice'...
This seems to be a great deal for this car. The only rub is that I have an even more aggressive deal from Acura on their RDX base that's basically at invoice and monthly payments for 36 months ~$453/mo with no cap cost reduction....
I'm stuck - $595/mo for the X3 or $453/mo for the RDX.... simple economics will probably win out, but I prefer the X3 (narrowly).
hope this helps someone.