130 messages,
Last post on Aug 01, 2012 at 3:18 PM
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Interior
Aug 01, 2012 (3:18 pm)
I purchased a new 2012 Ford Focus with light grey cloth seats....it has been back to the dealership 5 times & counting and they have their service clean them & will continue until it's out of warrenty. Eventually they will get tired of paying for it....would be cheaper for them to replace the seats. Currently talking to Customer Care in Detroit to see what can be done....if only more people would complain they may have to recall them. They know there is an issue and refuse to do anything so far. Rain Water, Bottled Water stains should not stain seats. We have had plenty of cars over the years and it has never happened. Please anyone with this issue - Contact Customer Care - Detroit and make your voice heard.