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Maintenance & Repair Dealer Dis-Service Horror Stories
333 messages, Last post on Feb 07, 2009 at 1:41 PM
You are in the Maintenance & Repair Forum. Your Host is mr_shiftright
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Replying to: daniell (Mar 06, 2008 7:02 am) Also, replacing that 10 year old water pump while everything is apart would be a no brainer...do it! |
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Replying to: daniell (Mar 06, 2008 7:02 am) I agree with Isell; replacing belts on a transverse engine can be a pain, and if your Honda is still on its original set they are due for replacement. Got the mechanic in the car with me, and all of a sudden he could hear the noise. They then lifted the car and showed to me what they said was tire asymetry (tires had low miles on them) and convinced me i needed new tires. I had new tires installed, wheels balanced, and also had the car aligned. Surprise surprise, the rumbling noise is still there. That is simply poor diagnostic practice on their part. My wife's 528iA had a low frequency vibration at 20-40 mph. My local dealer fitted a known good set of tires/wheels and eliminated the tires as the source. It turned out to be the driveshaft, which was replaced under warranty. The jokers you dealt with aren't mechanics- they are part replacers who are are simply guessing and throwing your money at the problem.
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Replying to: roadburner (Mar 06, 2008 7:09 pm) Great way to phrase what's being done to the customer.  Car repair is primarily diagnosis--not parts replacement--paraphrasing Steve O, a Cincy auto tech with a great radio car repair show.
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Replying to: roadburner (Mar 06, 2008 7:09 pm) Well, what is one suppose to do? After the fact that is. If a mechanic say's this is the problem, you pay $950 to fix it... you drive away and the problem is still there??? I would say a refund is in order. Now, if a mechanic says it could be a number of things, and starts out with what he thinks is wrong... and the problem is still not fixed, then I'd say you were out of luck, that you understood the risk involved.
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Replying to: jipster (Mar 07, 2008 7:02 am) I agree. |
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Replying to: imidazol97 (Mar 07, 2008 6:06 am) I had installed a rebuilt alternator on my Thunderbird Turbo Coupe, and one day the charging light came on when I started the car at lunch. I drove over to my indie garage and told one of the techs that my alternator was most likely shot. He popped the hood and almost immediately found a broken ground wire. Five minutes and $5 later I was back on the road.
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Replying to: roadburner (Mar 07, 2008 12:34 pm) So do you go to that shop now for repairs? If not, why?
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Replying to: 0patience (Mar 09, 2008 11:21 am) If not, why? Yes, I've been a customer for over twenty years. It is the only shop that I use for my domestic vehicle(s). |
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I drove through a knee high flooded street and the car stall. I pushed the car to my house (I was very close) and the next day I called the towing company. We inclined the car and let the water come out of it. I started the car and stepped on the gas to get the water out. About a bucket full of water came out. The car ran, but the check engine light came on and the RPMs are between 600-800. This morning I took the car to the dealership service and they called me telling me they have to add a new engine! Yep, you read it right! According to them one of the cylinders was locked or something like that and i'm running on 4 cylinders. I trully believe they want to screw the Insurance Company, which eventually will screw me. Therefore I told them I wanted a second opinion and I will take the car somewhere else. They told me it is ok, but they have to put the engine back together and they will charge me for it. Can they do that? Is that legal? |
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Replying to: jstawski (Mar 24, 2008 3:57 pm) I'm not sure I'd want to keep that car, I'd suspect you'll have many problems for years...including electrical problems. |
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