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Maintenance & Repair Dealer Dis-Service Horror Stories
333 messages, Last post on Feb 07, 2009 at 1:41 PM
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Replying to: isellhondas (Jan 14, 2008 6:55 am)
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Replying to: burdawg (Jan 14, 2008 7:41 am) |
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Replying to: sinsel1212 (Jan 14, 2008 6:08 am) |
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Replying to: sinsel1212 (Jan 14, 2008 6:08 am) I probably wouldn't want to do business with this "establishment". How the heck can you trust them in the future. I would ask for the $900 in billable services in cash. Threaten litigation, then accept maybe $600 in cash... sounds fair.
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Replying to: jipster (Jan 14, 2008 1:27 pm) I think what you have suggested would fall into the catagory of "ginding them into the dirt" For crying out loud, life is short!
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Replying to: isellhondas (Jan 14, 2008 2:13 pm) If sinsel wants to continue doing business with this dealership, then 3 free maintence services would be just compensation. If he doesn't want to do business with this dealership anymore... then what is just compensation? I think a dollar a mile and money for a tank of gas is justified... certainly not grinding into the dirt. Personally, after the stunt the dealership pulled I wouldn't want them touching my car again. Would opt out for the cash option and take it somewhere else.
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Replying to: jipster (Jan 14, 2008 2:45 pm) I would rather focus my attention on more important things in life and move on.
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Replying to: sinsel1212 (Jan 14, 2008 6:08 am) I do agree that life is short. The service manager basically admitted guilt and is offering an olive branch. |
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I accepted the maintenance package and also made them to agree to fix a small scrape where I was sideswiped. If I decided to take them to court, the don't think it would have been worth my time and effort for some small cash. I'm moving on, with a lesson learned. Remember folks -- watch that mileage when you take it in for service. Thanks to all who responded, and provided their opinion. |
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Replying to: isellhondas (Jan 14, 2008 3:09 pm) I'm sorry Isell but I have to agree with Jipster on this on. I wouldn't let my car within 100 miles of that dealer. How would you know that they wouldn't do the same thing again when you brought your car in for those free services? And how about the emotional damage done to this customer? I'm sure he has nightmares about Johnny Greasespot beating the hell out of his car while eating big Macs and fries. I mean really, there's a lot of potential for abuse in 420 miles. Personally, I'd call the cops and have someone arrested for unauthorized use of my car. I don't believe for a minute that they fired any body. I heard a story once of a dealer who would loan out one customer's car to the next customer in a daisy-chain scam. He got away with it for awhile until a guy who had another customer's car as a loner totaled it.
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