Last post on Apr 13, 2011 at 10:44 AM
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#77 of 116 Re: Extended Warranty [jipster]
Aug 03, 2007 (6:32 am)
We had a Hyundai dealer get shut down here years ago because he was selling warranties but not reporting them, i.e not paying the manufacture for the contract. He was pocketing the whole selling price. It took about two years and he got shut down to.
#78 of 116 Re: Extended Warranty [joel0622]
Aug 03, 2007 (7:08 am)
The funny thing about the Craig & Landreth Mazda store closing, was that they printed full page ads in the newspaper. The ads directed their Mazda customers to the two other Mazda dealerships for warranty service. Then they reopened their doors under Craig & Landreth Preowned.
I have yet to get anything from them in the mail about getting my van serviced or buying any of their preowned cars. Maybe, it is because they screwed me out of my "free tires for life" and they knew what the answer would be. Who knows.
#79 of 116 Re: 2005 Mercedes C55 AMG extended warranty HELP [thaitravellr]
Aug 06, 2007 (4:51 pm)
Don't know of any aftermarket co that will touch an AMG car.
#80 of 116 Re: 2005 Mercedes C55 AMG extended warranty HELP [volvomax]
Aug 07, 2007 (8:11 am)
Great Lakes Warranty 1-888-740-7111 I bought this one through TCB auto warranty.
#81 of 116 Re: great lakes warranty advertisement
Aug 07, 2007 (8:52 am)
Have you read their contract? Did you see the problems with it?
Great Lakes' contracts have more loopholes than a giant rollercoaster. There is a ton of room for them to wriggle out of payment.
Their claims process is a joke. For one claim I had to deal with, they insisted on supplying an alternator 'from our warehouse' instead of giving the customer a choice between OEM and aftermarket. They got a rebuilt piece of junk instead of a reliable part. (that had to be replaced a few months later) Getting approval is akin to having teeth pulled. On every claim I've handled through them, I had to wait more than a week for payment. (a decent company pays same- or next-day) Several times when I would call (when I didn't get voicemail, which never got answered), the associate would literally say 'let me see if I can find the credit card'. That mickeymouse behavior is not the kind I would recommend anyone subject themselves to.
If I haven't convinced readers against it, and you must have a great lakes 'warranty', they have their own website and you can cut out the middleman at TCB. There's no sense in spending more money than you feel you must. Personally, I'd take that $1500 you'd blow on a service contract and save it. (or go to Vegas-at least I'd have fun while pouring my money down the drain)
#83 of 116 Re: great lakes warranty advertisement [mitzij]
Aug 07, 2007 (10:47 am)
I don't believe you know what you're talking about.
I have called great lakes asking about prices for their policy and they told me straight out that they don't sell to the public, and that I had to go through a dealer or agent.
I did read my contract and they don't even use a credit card to pay claims.
Not to mention that on an earlier posting you said you bought a warranty through someone else and now your saying that you have a great lakes policy.. which is it?
I have spoke with my dealership as well, and they have worked with great lakes on claims many times and don't have any problems with them at all.
#84 of 116 that's me, dumb as a box o' rocks...
Aug 08, 2007 (6:16 am)
I never said I bought a vehicle service contract from anyone.
The last time I blew my money on a service contract was when I was 18 and bought a CD player. It was a waste of $50.
I have dealt with Great Lakes in my capacity as a service advisor at a car dealership. They are a royal pain in the you-know-what. I have read their contract because customers have given me copies of their contracts so that I can contact Great Lakes and handle their claims for them. It's the least consumer-beneficial one I've read to date.
Now that I think about it, the last few have been 'we need to send you a check' irritations. So, you're right, they no longer do credit cards. Which is worse, because then, we have to wait a couple of weeks to get paid, as opposed to most service contracts paying within a day or two via credit card.
It's amazing the difference between what a salesman will tell you about service contracts and what a service department will. If they're in bed with Great Lakes, don't expect an honest answer from either.
Their website sure looks like they're willing to sell to the public. I won't post a link because I don't want to accidentally advertise for them.
#85 of 116 Does any1 know a good, Dependable Extended Warranty provider?
Dec 07, 2007 (7:59 pm)
Im looking 2 get warranties 4 2 vehicles... My wife's Acura and My Lincoln, Ive done some research and am finding that most of these warranties arent what they claim 2 be... Ive always had my cars covered by the manufacturer or Dealer. I wasnt 2 happy when the Dealer told me he np longer sells the Warranties 4 Ultimate Warranty Co.? I found out that they R Bankrupt or Something...SERIOUS, Well, I had a good experience with them no matter what kind of trouble they are in now and need 2 replace them with something equally as good. Ive been quoted with NationWide/US, Great Lakes and Royal Administrations. Does anyone have any experience with them? Thanks
#86 of 116 Re: Does any1 know a good, Dependable Extended Warranty provider? [ralphcas
Dec 07, 2007 (8:12 pm)
Stay away from those companies, they are Mechanical Breakdown only. That means that the part has to break completely to be covered, and trust me I was a manager for a claims department of a company that was the same and it makes a HUGE difference. Try warranty direct, not only do they cover wear and tear, they are the warranty company so you get real answers from the people that have to back it up. Add to that their reputation in the industry and the fact they sell directly thru dealers, you can't go wrong. be sure NOT to buy on price, you know the saying "you get what you pay for." well if you base a purchase on price, that can be very true!