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Auto Warranty Broker

109 messages,  Last post on Nov 13, 2009 at 12:13 PM

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What is this discussion about? Car Warranties


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#69 of 109
MASTER OF THE OBVIOUS-"STELLA" by luvmybenz
Jul 27, 2007 (8:27 am)
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How long have you worked for Auto Warranty, Stella? Is business slow? You just joined today, and have a lot of knowledge about this company.
#70 of 109
bah humbug to you too by stella11
Jul 27, 2007 (11:51 am)
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Replying to: luvmybenz (Jul 27, 2007 8:27 am)

Actually, I am a teacher on summer vacation and have no connection to Auto Warranty at all, other than as a very satisfied customer. I guess that I have been burned by so many other types of businesses (exp. health insurance companies), so I wanted to really toot the horn (pardon the pun) of a good company for once. I was browsing this site because I am in the market for another car, and I decided to check out this chat since it was a product that I owned. Satisfied? Sounds as if you are having a bad day though...maybe too much time on your hands...is business slow? By the way, I have had my warranty for four years.
#71 of 109
if it walks like an advertiser, by mitzij
Jul 27, 2007 (12:51 pm)
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and talks like an advertiser...
 
Stella,
When you say 'reinsurance' policy, do you mean one backed by an RRG? One of the biggest SCCs in the internet is backed by a Risk Retention Group, so it's not always small companies that are backed this way.
 
Joel, you really carry service contracts on your personal vehicles?! I thought I knew you better than that! Well, as long as you wrangled a good price out of that sneaky F&I guy.
#72 of 109
Extended Warranty by 8sparkplugs
Aug 02, 2007 (6:11 pm)
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My sweet mother-in-law bought a 2005 Honda CRV in May,2005. She doesn't drive very many miles a year so she decided to buy the extended warranty, 6yrs/75k. She hasn't even reached the period that the extended warranty would start. She got a letter saying API, the company that she got the EW with, went bankrupt. What if anything should she do? I was surprised that they didn't sell her the Honda Care Warranty. Does the dealership have any responsibility here?
#73 of 109
Re: Extended Warranty [8sparkplugs] by mitzij
Aug 03, 2007 (3:40 am)
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Replying to: 8sparkplugs (Aug 02, 2007 6:11 pm)

Read the contract carefully. A few will say the dealer has a hand in it (is responsible), most will say your deal is directly with the service contract company and it's insurers. The letter they sent may also shed some light.
In other cases where a SCC went under, some dealers have paid claims out of thier own pockets, some have done partial payments, others say 'tough luck'.
 
Next time, tell her to skip the service contract. In the 10 years it'll take her to drive 20,000 miles, she is unlikely to use it. Her biggest problem will probably be a crapped-out battery due to lack of driving. Batteries aren't covered by service contracts.
 
Dealerships sell third-party contracts more often than mfg-backed ones for one reason: money. They make more profit off third-party ones than mfg-backed ones. My former F&I guy would 'advise' against GMPP, even though he knows it's a superior product.
#74 of 109
Re: Extended Warranty [mitzij] by joel0622
Aug 03, 2007 (4:02 am)
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Replying to: mitzij (Aug 03, 2007 3:40 am)

Buying an aftermarket warranty is like buying a $50K car then going to Auto Zone and buying a $32 set of spinner hub caps to put on it.
 
Spend a couple hundred extra and get the factory service contract.
 
Though now days with the longer factory warranties the after markets are usually more expensive. When Ford went to 5yr/60K standard Powertrain warranty my service contract prices dropped an average of around $400.
 
Also if an Am warranty is extremely inexpensive there is probably a reason why.
#75 of 109
Bingo! by mitzij
Aug 03, 2007 (4:32 am)
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I've seen some aftermarket contracts that cost MORE than GMPP. I'm constantly amazed at what people get themselves into.
(I make a habit of reading customers' contracts when they give 'em to me)
#76 of 109
Re: Extended Warranty [joel0622] by jipster
Aug 03, 2007 (6:17 am)
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Replying to: joel0622 (Aug 03, 2007 4:02 am)

My Mazda dealership closed their doors about a year ago. They did not offer their Mazda warranty when I bought in 04', but an aftermarket warranty. Glad now I didn't buy.
#77 of 109
Re: Extended Warranty [jipster] by joel0622
Aug 03, 2007 (6:32 am)
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Replying to: jipster (Aug 03, 2007 6:17 am)

We had a Hyundai dealer get shut down here years ago because he was selling warranties but not reporting them, i.e not paying the manufacture for the contract. He was pocketing the whole selling price. It took about two years and he got shut down to.
#78 of 109
Re: Extended Warranty [joel0622] by jipster
Aug 03, 2007 (7:08 am)
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Replying to: joel0622 (Aug 03, 2007 6:32 am)

The funny thing about the Craig & Landreth Mazda store closing, was that they printed full page ads in the newspaper. The ads directed their Mazda customers to the two other Mazda dealerships for warranty service. Then they reopened their doors under Craig & Landreth Preowned.
 
I have yet to get anything from them in the mail about getting my van serviced or buying any of their preowned cars. Maybe, it is because they screwed me out of my "free tires for life" and they knew what the answer would be. Who knows.

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