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Auto Warranty Broker

108 messages,  Last post on Sep 20, 2008 at 4:15 PM

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What is this discussion about? Car Warranties

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#7 of 108 Car man sewed it up just fine, by driftracer Mar 04, 2004 (8:45 am)
but I'll add that after working as a service advisor and service manager, I've seen many of the nightmares that consumers go through with private warranty companies. This really gets wild if you try to pursue a lemon law or breach of warranty case because these policies aren't "warranties" - you're stuck with a problem car and no one to whine to.   I've dealt with probably 25 private warranty companies, including Auto Warranty Broker (primarily the companies they refer you to), Warranty Gold, National, Fireman's Fund, and others.   They're all pretty much the same, mneaning none have your best interest at heart. There's 5-6 main reasons why I would shoot a personal friend relative who bought an aftermarket warranty - I'll go into detail if you wish.
#8 of 108 ditto-what drift said. by mitzij Mar 04, 2004 (10:22 am)
#9 of 108 Auto Warranty Broker by hightorq Mar 04, 2004 (10:45 am)
OK, I agree with you guys on ext warranties --when I bot my GMC Yukon XL I bought a GMC Protection Plan, 100k miles/7 yrs: expensive but worth it. No sweat, no worries, GM is not going out of business (if they do, we got bigger problems than repairs!). Even covers abuse! However, after you buy the car, you cannot buy the manufacturers extended warranty, no matter how well you take care of the vehicle, even if U have it serviced at the dealer. I have two vehicles off warranty, need ext coverage; the dealerships won't even talk about selling an ext. warranty from the manufacturer. (Mercedes and Saab)   So again, I am searching for feedback, positive or negative from people who have actually used Auto Warranty Broker or any other company.   No one is coming out and saying '..Wow, I used XYZ Extended Warranty Company and they were great!' Tells you something, doesn't it? I had 5 years of excellent experience with Warranty Gold, but then the brown stuff hit the fan.    I still need an ext warranty. Anyone have a good experience or a warranty company to recommend? Thanx
#10 of 108 Hightorg Please read by highrolla Mar 04, 2004 (10:49 am)
Consumers have been getting 'Robbed' by dealers for years....and yes I have been wronged by GOld but am happy now. Sorry don't know much about Auto Warranty Broker but see my post on the compnay I chose. WarrantyWarehouse.com was the ONLY compnay I spoke with who understood where I was coming from and what I needed. Make sure you do your own research and follow your gut, I did, and am happy even though I was BURNED hard in the past.   Dealers have been gauging us for years, if all extended warranty compnaies were BAD, they would not be liscensed to do business. Remeber for every 1 upst customer there are thousand of satified ones, but they aren't as angry as the ones that are upset.   Do your research, find the plan that fits your needs, research the compnay, and follow your gut. THis way the decision was yours and it is not something thatyou should rely on someone else.   Make sure you check their customer service department, I know the one I chose has 24/7 live support..to me thats a huge plus?   Good Luck!!
#11 of 108 Hightorq... by highrolla Mar 04, 2004 (11:00 am)
I was curious about Auto Warranty Broker and saw they have been in business since 2001....may want to look elsewhere....
#12 of 108 highrolla - by driftracer Mar 04, 2004 (11:33 am)
you sure do use words like "robbed" and "gouged" a lot when talking about dealers. Have you ever heard of the word/phrase "negotiate" or "smart consumer"?   If you look at a factory extended warranty, you DON'T have to pay the first price you're told by the F&I guy - negotiate, just like with the car.   Having been a successful F&I guy, I know that most dealers like to use a retail figure that is double the cost of the warranty. Negotiate, and quit whining about getting "robbed".   Have the F&I guy pull out his cost book/chart and offer a fair amount over his cost.   I have no sympathy for someone who won't do a little research, but wants to blame someone else for their foolish consumer decisions.
#13 of 108 highrolla by mitzij Mar 04, 2004 (12:07 pm)
Well, Warranty Gold was in business for something like 20 years and they went under. Maybe autowarrantybroker still has money in the bank to pay claims!? I still think it's better in the long run to self-insure. Save money for a rainy day, even with an expensive car. If you can't afford to fix one, maybe you shouldn't buy one.
#14 of 108 hightorq by jratcliffe Mar 04, 2004 (2:56 pm)
Just to be clear, you CAN buy an extended warranty from the manufacturer after you buy the car, just not (in most cases) after the original warranty expires. In the case of my Honda, I could have bought a HondaCare warranty up until the 3/36 warranty expired.
#15 of 108 Are you guys Dealers? by highrolla Mar 08, 2004 (3:37 pm)
I feel this is a Dealer site, no one caring about the consumer. For the record, I am an accountant who has great strength in 'negotiating'. Still, Dealer have been 'ROBBING" consumers for years and have an alternative is always a good thing. Do back to work selling your cars, it is obvious you guys are dealers.
#16 of 108 wow, that's interesting - by driftracer Mar 08, 2004 (3:55 pm)
I'll post this again for you -   "after working as a service advisor and service manager, I've seen many of the nightmares that consumers go through with private warranty companies. This really gets wild if you try to pursue a lemon law or breach of warranty case because these policies aren't "warranties" - you're stuck with a problem car and no one to whine to.   I've dealt with probably 25 private warranty companies, including Auto Warranty Broker (primarily the companies they refer you to), Warranty Gold, National, Fireman's Fund, and others.   They're all pretty much the same, mneaning none have your best interest at heart. There's 5-6 main reasons why I would shoot a personal friend relative who bought an aftermarket warranty - I'll go into detail if you wish."   I'm a consumer fraud investigator, dealing specifically in dealer fraud, lemon law, and breach of warranty cases - I work strictly on the side of consumers. I also consult for a dealer group, helping them do the right thing and increase their CSI and sales abilities by losing all the old school car dealer games.   Lose the dealer-bashing notions and realize that I'm giving advice to consumers from years of experience.   I'm glad you're happy with your choice - I've seen literally hundereds, perhaps thousands, of consumers who hated their aftermarket warranty experiences.   If you need real-world reasons, I'll be glad to give them to you.

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